If you're looking for a property manager in the 757 area, I highly recommend Steve Warriner. His…read morecustomer service is truly outstanding. He always returned my calls right away, had answers ready, and even went above and beyond by providing solid referrals to help me with my rental property needs. It's not easy finding someone this professional, responsive, and helpful in the property management world. Steve made the whole process smooth and stress free. Definitely 5 stars!

We engaged Metro Realty in order to find tenants for our rental property. Steve was responsive and…read moredetail oriented about his vetting process. He successfully presented a tenant. We are so appreciative. I would definitely recommend him.

This man is a lier! He took me to court 2 months after I moved. Therefore I had no way of knowing…read moreI was being taken to court. I know have an unlawful detainer on my record. Not to mention I was in bankruptcy at the time so lawfully was not allowed. However because years had passed before I was made aware I could not do anything. I am looking for a lawyer to rectify this lie.

Update: because of the review I wrote, Mr. Wheatley is now harrassing the ex-tenant telling them to…read moretell me to take down my previous review, that everything I said was a lie. If it's a lie, then why does it matter to you enough to write them as nasty note to tell me to take down the review?!?! Sometimes the truth hurts, doesn't it. Maybe Mr. Wheatley needs to look at how he treats people. Look in the mirror dude, would you treat your mother as you have treated others??? Not sure, maybe he would!!

After many years of managing my own properties, I decided to go take some stress off of my plate by…read moreletting Candice manage my properties in Woodlake and Short Pump. I had no idea of the amount of time I have saved over the last year. MONEY WELL SPENT! Candice and her team are knowledgable, friendly and even responds to email/text inquiries in a timely manner. I highly recommend these guys especially if you have a family, just starting out as a landlord or tenant, or just tired of being a landlord. Thanks again Candice and RVA!

After a few years we have had RVA and Candice manage your property and we thought everything was…read morebeing taken care of but we are finding out that the repairs that we paid for were not done. Thousand spent on repairs that were not done either correctly or at all. My view of how my property was managed has changed and I recommend anyone thinking about RVA to move away and if you do read the other reviews they might just have a better experience than I did but I don't think they are all true.

I could not sing Dodson's praises any more highly and would recommend them over and over again to…read moreanyone looking for a management company. I'm on the Board for a condominium building in Richmond City and after years of trying to self-manage, we were referred to Dodson. We work specifically with an Association Manager named Foster. Foster has worked tirelessly to help our building when we've had emergencies (on or off the clock), to schedule a reserve study and attend our work/planning session, to organize our financials/ vendor contracts, and to maintain regular communication with the building's residents. While these points are written into our contract as expectations, I feel as though Foster goes over and beyond with the highest levels of professionalism and attention. Dodson has highly reliable companies that they've referred us to for varying needs. I was skeptical at first that there may have been some sort of "kick back" for referrals they give, but our contract with them clearly states that they accept nothing in exchange for their referrals,and at any point we can always select our own vendors outside of their recommendations; the irony is - their recommendations have actually outperformed our own previous selections! Their rates are affordable and I feel like we really get every penny out of what we pay. Last but not least, Dodson has a wonderful handy man, Knox, who is truly a jack of all trades. He's quite accessible, very reliable and trustworthy, and consistently does good work for everyone in our building. Thank you, Dodson (specifically Foster and Knox) for making our condominium building a much more smoothly run home!

Rented a property through them through VRBO. Although I canceled within the cancellation guidelines…read morethrough VRBO, the host refused to refund my deposit, claiming it was non-refundable. I had emails stating it was within the cancellation time, including the email from them that says it was non-refundable. After numerous attempts to contact them through VRBO, I still do not have my refund. I would not rent through them or VRBO again. Although I canceled within the cancellation guidelines through VRBO, the host refused to refund my deposit, claiming it was non-refundable.

Rented on Broad Street in Portsmouth…read more.. The place was great at first, until the property management changed the flooring of the unit above (originally had upper unit carpeted for sound insulation). Property managament cares more about their pictures, and not the actual quality of the living space. The sound of foot traffic from above units is terrible. Property management doesn't care about noise levels (they don't even mention noise in the lease....) IMPORTANT: The amount of times I've woken up to the floorboards above my head creaking due to my upstairs neighbor screwing his girl is traumatic... I'm grossed out and disgusted and traumatized... Property manager Deana Crook is bitter, always has a chip on her shoulder for some reason, and isn't willing to help out or do her job, frankly. DO NOT RENT HERE, you'll hate it.

Due to lack of their attention to detail and absence of communication, this business has cost me…read moreover $2k in damages. They managed my property in Virginia Beach, VA from October to early December 2024 and consistently gave me false reports on the status/condition of the property, and they allowed the tenant to make permanent changes to the property without my knowledge approval. When their employee Tanya Zeigler did a walkthrough of the property after the tenant moved out, she sent me a report stating that the property was clean and no damage was found--upon inspection of her photos, I found damages and notified her/her supervisor--who then tried to argue that the damages were "wear and tear items" that they couldn't only hold them accountable for half the cost to remedy. It was later confirmed by the general contractor that the damages (some structural) were indeed caused by the tenant. I tried repeatedly to get in contact with this business on this issues before the tenant's security deposit was returned but I could never get anyone on the phone--nor could I get a response to message left via telephone and text message. This business also listed derogatory images of my property when marketing it for rent--giving the impression that the property contained maggots, dirty HVAC filters, broken items, etc. When it was brought to their attention, nothing was done about it. This company also allowed the tenant to break HOA rules by not enforcing the courtesy notices sent to clean out the property exterior (October 2024). All this has cost me lost rental income and repairs in excess of $2500 that I've had to pay out of pocket.