Big O Tires...Holler!…read more En route from Colorado to Cali we got a fast leaking tire. Seriously, without the Gods watching above us, we would have been totally screwed. Right place right time to get a flat. We were in Richfield, UT when the tire went almost entirely flat. Thankfully - we overfilled it one last time and hauled it to Big O! Lucky for us they had the size tire we needed and immediately took care of our situation - we were outta there in a little over 45 minutes! They were all rockstars! Highly recommend!

We were traveling from Oceanside, CA to Lakewood, CO. After noticing one of our tires had a…read morebulge and leaking air we stopped in to see if it could be repaired. $1540 later we had a new set of tires! 100 miles toward Grand Junction we noticed one of the new tires was really low. We had to change the tire out with the spare in 100 degree Temps. Got to the Big O tire in Grand Junction this morning and they said it was the valve stem which wasn't changed out when the tires were replaced. Turned our 12 hour day into a 16 hour day!

I feel bad leaving this review, because it's been almost 2 years since it happed, but it was so…read morefrustrating I still think about it and the world deserves to know my experience. I took my Chevy in for an A/C system check. I told them I knew there was a leak because I could put refrigerant and the A/C would work for a couple weeks, then stop working. After having my car for a few hours, working on it, they called me back and told me they couldn't find a leak and that they'd recharged my system. I told them I knew that wouldn't work and that I was sure there was a leak and I repeated myself: I could recharge my own system but that it would leak out after 2 - 3 weeks. They insisted there was no leak, so I asked that if the A/C died again in a couple weeks if I could bring it back in as proof. They said yes. So I took my car, the A/C worked for 3 weeks, then died. I took it back in and told them there is definitely a leak. They kept my car for a few hours then they called me back and said there was no leak! I told them I was sure there was a leak, to which she said, "the mechanic checked and there's no fluids on the ground under it". Holy stupid !!! Refrigerant doesn't leak on the ground! It's gas! So I just said, "fine, then will you at least recharge my A/C system?" She said yes. Then she called back and said, "the mechanic doesn't want to recharge the system until the leak is fixed". To which I told her "YOU'VE BEEN TELLING ME THIS WHOLE TIME THAT THERE WAS NO LEAK!!!" She then said, "well we think there's a leak, but we can't find it." Pissed me off!!! So I paid them $200 to check for a leak which I told them was there in the first place, they then told me there was no leak, then when I asked them to recharge my system, only then did they acknowledge a leak! DO NOT TAKE YOUR CAR HERE!!!

I got my exhaust done for very cheap and it sounds better than ever. I'm gonna be recommending this…read moreplace to everyone who wants something done with their vehicles.

Thanks for great service. Felt much better traveling with spare tire for RV. There 6/23 AMread more

My wife and I were in the middle of our month long road trip when, while stopping in Richfield to…read morereplace a flat tire, the car suddenly died in the parking lot of a hotel. Being it was a Friday Night at about 8pm, and Richfield is not the largest community, we were pretty stressed about being able to find a place to fit us in on Saturday morning, as we especially did not want to lose three days of travel and sightseeing time waiting around until Monday. After calling half a dozen garages, we were finally put in touch with Grako's, who may also have another name that I can't now remember. Gary, the Manager, who I believe was also the owner of this location (they also have one in Price, UT), said he believed he could fit us in on Saturday afternoon. After getting the car towed the 1/10 of a mile to his shop (LOL), we waited around for a while. Gary, and the technician Josh were very polite to us throughout the entire affair, advising us on where to get food downtown, the estimated time until we could be looked at etc. while we sat in their waiting area. They informed us that the starter was indeed dead, a troubling conclusion as we had literally had it replaced the day before in Moab, UT. The shop there was less than cooperative with helping my wife and I with the necessary information we needed to move things along over the phone, and the same went for the parts place who needed to bring down another one as it was under warranty. Gary and Josh did their best to make sure that everything was eventually straightened out for us; taking care of just about every need two weary travelers 2500 miles from home could need. After everything was all said and done, Gary even took a quarter hour off the job (which, being billed an hour for the starter was already a fair price), because his technician finished it earlier than the allotted time. I can honestly say that I have never had a nicer experience with any mechanic's shop anywhere. Gary and Josh made every possible effort to assist us in getting our trip back underway, and did so while being polite, courteous, friendly, and professional. It's a shame I'll never see them again, because they really set a new bar for my wife and I for automotive customer service. edit: They were so wonderful, I forgot to mention that I created a yelp account and their business on yelp just to post this review. Thanks guys! -James and Katherine from NH

From the owner: Willis Automotive Repair Tire Pros proudly serves the local Richfield, UT area. We understand that…read moregetting your car fixed or buying new tires can be overwhelming. Let us help you choose from our large selection of tires. We feature tires that fit your needs and budget from top quality brands. We pride ourselves on being your number one choice for any auto repair. Let us earn your business. Schedule an appointment today.

Drove in to the LS tire center in Richfield with a tire problem diagnosed earlier down the road as…read morea broken valve stem. A young man who I regret immensely not getting his name came out to greet me from one of the bays before I even got to the front door. He got our RV in right away and diagnosed it differently and was able to quickly fix it and got us back on the road and at NO CHARGE. One of the best service experiences I've had of any kind. A great thanks.

Trying to sell you something that you can do with out for a while... tires seam to be holding up…read morewell and I'll keep going back

Small town friendly with a smile, but lacks Integrity-Ensure you check your service department…read morereceipt. I was charged 2.5 hours of labor. However I was there less than an hour. So a part that was $90 and took 50 minutes to install, but charged me $365.70 for 2.5hrs of labor that didn't happen. Total bill was $519 for 50 minutes of labor and a $90 sensor. Small town customer service and honesty doesn't exist here. I will be taking my business to a place that understands the meaning of Integrity.

The service technician didn't tighten the bolts on an engine valve cover and 2 transmission cooling…read morelines on my vehicle. This resulted in oil and transmission fluid leaks (diagnosed by a Nissan service department). The service manager denied responsibility, stated not accountable, and denied my request for a copy of their service warranty. Not even an offer to look at my vehicle! High Country Auto service center of Richfield is unethical and obviously not good at their job.

When I stuck in mountains with leaking radiator, after huge research I came up with that service!…read moreBest price and the most important quality! Changing radiator took about 6.5 hours total. And I'm on the road! The guy who helped me out name Chad - he really care about his name, business and reputation!

From the owner: Unfortunately, you may need roadside assistance at some point in your life. As one of the most…read moreseasoned roadside assistance companies in Sevier County, UT, and surrounding areas. We understand the stress associated with roadside emergencies and know how to and quickly turn an emergency into a problem solved. Interstate Roadside Services is dedicated to expert care and prompt service. With our extensive experience and deep roadside rescue expertise, we can get you out of any situation in no time. We are family owned and operated, and strive to offer quality work at affordable rates. Day or night, give our team a call. We offer the following services: Roadside Assistance Fuel Deliveries Lockouts Tire Changes Battery Jumps Battery Replacements Mobile Mechanic Welding Services Heavy-Duty Recovery Heavy Wrecker Recovery Wrecker Recovery