The patient support here is horrible. I really like CNP Allyson McLean. She is excellent but the…read morepolicies they have in place to provide support in cases where important medication / refills have expired is very poor. I suspect they are overbooking the good providers like Allyson. 6 months ago, i called them because i had 3 days left on my blood pressure medication and sent them a secure message asking if they could give me a few days worth of amlodipine to cover me until I could get in for an appointment. They absolutely refused to help. So I ran out of the medication for a few days until I could get it to see them. Recently I tested positive for covid 19 and called them around 4:15pm to see if I could get a virtual visit and prescription for paxlovid. Despite 3 calls and the UH help desk paging them twice, I never received a call back. Additionally, I sent them 2 messages via the MyChart secure messaging service and I didn't get a reply back to that as well. The concern is that when you really need them in a situation like Covid, they are too busy to get back to you in a timely fashion. Fortunately, I was able to see a CNP at CVS Minute Clinic this morning where I was given a covid antiviral. This is actually the 3rd time they have dropped the ball in this regard so I am done with their group. I will be finding a CNP or PCP elsewhere.

I have been having a blood draw at Landerbrook lab for at least 4 /5 years. The people working…read morethere have always been kind and professional. Also I have never had a blood draw that hurt...each time it was painless....I would not go anywhere else for this procedure...It is important to be respectful of the people who work there... and don't be rude to the person putting a needle in your arm :)

Dr. Lipold is a Family Practice physician who is mostly if not totally located at Cleveland…read moreClinic's Beachwood Family Health Center. She is a very smart doctor - and trust me, not all doctors are smart doctors who really know what they are doing. As a pharmacist, I can tell instantly when people make shit up about medications or just look it up right before they walk back into the room. Dr. Lipold might know more than I do about drugs. She probably paid better attention in school than I did! She's the real deal, genuinely cares about her patients, and I trust her completely. I'd recommend her to anyone in need of a general doctor.

Hospitals are an interesting place, and ones that see the full range of human emotion, from the…read moregreatest joys the deepest sorrows. From first breaths to last, and everything in between. The circle of life. Hillcrest has been a place of tears of glee and tears of sadness. As part of Cleveland Clinic, you have access to the best care providers on the face of the earth. Everyone from the doctors to the nurses to the physical therapist to the environmental services people here are amazing. Thank you Hillcrest for all you do to put patients first, and not just add years to lives, but also life to peoples years.

My mother was highly allergic to Cipro medicine and we told the female doctor who refused to take…read moreour word. My mother's entire body swelled up in severe huge hives and had severe chest pain, and the doctor ignored her cries! The doctor also knew my mother was on a heart regulating pill and should have known that Cipro does not mix with that medicine! My mother cried and screamed in pain and the doctor solution was to put Mom on psych medicine to calm her down ! Never crossed their mind that my mother was right that the medicine could kill her. Well, my mother died at that hospital after suffering at their hands for a month and a half. I wish there was a lower rating than one star.

Everything went great! Dr. Sher is a caring highly educated intelligent pulmonologist and asthma…read morespecialist.

Dr. Sher is the absolute BEST when it comes to doctors. He does not mince words - he is honest and…read morewill flat out tell you his opinion about treatment, how you use your inhaler, etc. I have been going to allergists on and off throughout my life and he is EXCEPTIONAL!! He genuinely cares and spends time with his patients. You do not feel like just a number or that you are being rushed through an appointment. He is also absolutely hysterical, and even on a really bad day, he makes me laugh my a** off!! Also, I had an issue with my eyedrops and he helped me investigate it, above and beyond what any other doctor would ever do - honestly, this guy is amazing. SO - although you can wait a lifetime or more to actually receive your shots - the waiting room is always bursting at the seams with people, and sometimes I have had to leave and come back another day which drives me absolutely nuts (who has time to wait over an hour for shots and then another half hour after the shots which is required by this office?!?!) this is insane, especially when you work; it can be very difficult to find the time and I have not found the "magic time" to get my shots - when the wait is not at least a half an hour. With all of this being said, I have been tolerant of the waiting and waiting and waiting because Dr. Sher is just so darn good!!

Much less chaotic to the hospital with infinitely better parking. This building houses my…read morephysician but also some essential services such as lab, dietician, and pediatrics. I think the building itself is adequate but honestly a general office building. The lab services are fairly quick as long as you don't get caught in a bad time. The confusing part is they ask that you first go to an area to check in and do your insurance before going into the waiting room for lab work.

Right across the street from the hospital and way less chaotic. Parking is definitely more…read moreconvenient then the hospital medical office across street. I can't say what all types of services/specialists gave offices here, however they do have a lab if you need blood work - which again is much easier to get in and out of than the lab in the atrium at the hospital. I had a great experience with the staff here and the office I was looking for was very easy to find and clearly labeled. It's technically 2 buildings that are attached so be sure to find out which building your medical professional is in, 1 or 2. If you do go in the wrong building though, it's really no biggie because again they are attached.

I always think of Plastic Surgeons as complete rip offs...shady and untrustworthy... so I have…read morestayed away at all costs! I am a thorough person who researches anyone that comes in contact with my money before I open my wallet or extend a dollar. Dr Leedy came with rave reviews. Actually, the best in a 100 mile radius. Now, I did not go to him or even consider him for anything major or that would make a big difference to my body so I cannot comment on those amazing talents that I have read about. I simply went for a minor scar revision and after speaking with several plastic surgeons in the Cleveland area, I found my match! He explained exactly what what was going to happen and the day of my little procedure, he explained again. Staff are professional both on the phone and once you walk in the door. Not pushy or attempting to rack up additional surgery. What I came for is exactly what he addressed and I appreciated that, sincerely! Peace of mind and piece of mind is what they delivered. I recommend him and his team for any cosmetic detail that you want enhanced. He does it all with Class And Sophistication!

I was a new client at this spa. I scheduled my lip flip a few weeks in advance because they get…read morebooked up, and I understand why. My appointment was at 1:00 but they are on lunch until 1:00... I kid you not, 1:01 there was someone at the door waiting for me, I walked directly into the room, the Lip Flip Specialist- we will call her, came in within 3 min. I filled out the paper work and we talked about what look I was going for. I was then, iced and got my lip flip. I was on a time crunch, so being in and out within 30 minutes was FANTASTIC. If I didn't move out of the area I would have been back 100%. In also obsessed with my lip flip. It's exactly what the doctor explained would happen and how it would feel. Never going back to filler, only lip flips from now on!

Love this Pediatric doctors office!! We started going there 2 years ago when our son was born prior…read moreto the office merging with Cleveland Clinic. Dr Pesick-Caine is so nice and works well with our son. She tries to make things fun for him even though it's tough for babies at his age to understand what's going on! The front desk is as friendly as you'd expect - nothing impressive and they usually don't crack a smile but I can't hold that against this office because I've experienced this at every office in NE Ohio. We also saw Dr Robinson once in Dr Pesicks absence and she was very nice as well. Since merging with Cleveland Clinic I haven't noticed any real big differences except they now require more paperwork.

Dr. Favazzo and Dr. Diller are both very skilled and they have terrific bedside manners. The…read morenurse/assistants are very good. The only downside of this location is the front desk people. They are very slow and inefficient.

From the owner: Being the largest podiatry group in Northeast Ohio, Podiatry Inc. is well equipped to handle your…read morefoot and ankle care needs. Our doctors genuinely care about each patient and will take the time to ensure that we serve you in the best way possible. We strive to be different than the large institutions where they make you feel like just a number. Our practice was founded on the principles of Dr. Joe Favazzo and his dedication to provide a personalized, professional approach to foot and ankle care. Our goal is to exceed your expectations in every way. We take this commitment seriously and aim to achieve it daily.

If you're looking for a sign, this is it! Do it! Have Dr. Frankel do it for you…read more From the moment you first hear from Katie, you'll know this is the place for you. She is super positive, direct and no nonsense. You will definitely know that your business is valued. Walking into Dr. Frankel's office you'll be met with style. First impressions are that this is a guy that has an eye for beauty. His staff are a direct reflection of the environment that he provides for his patients. Danielle is the first face you'll see and she's brilliant! You'll only ever see her genuine, electric smile beaming. There will never be a doubt in your mind that the staff there truly care about you. Dr. Frankel is a pretty dashing guy, himself. You'll be at ease the moment you hear his soothing, resonant voice. You will immediately recognize that his standards are high. Dr. Frankel is someone you can trust with your face. I did and I am absolutely delighted with my results. He gave me symmetry and you can have it too! My eyes are awesome!!! I had an upper blepharoplasty in office and it was a breeze. I'm about a month out and my eyes look great! My swelling and bruising were minimal, partly because I follow directions, but mostly because my doctor has so much finesse! I'm back to rocking that winged eyeliner that I almost had to give up forever because of my hooded eyes. I couldn't be more pleased with my very natural looking results. The only way you'd know that I had this done is by reading this review, because I look like I woke up 10 years ago, haha. (I'm so happy) Do it!

Jonathan Frankel is one of Cleveland's finest facial plastic surgeons. I have known Jonathan for…read moreseveral years and his expertise has never swayed. He is consistent, offering me the best results every time I see him. As an aesthetician of 20 years, I am often asked by my clients for a referral for a plastic surgeon. I confidently recommend Jonathan Frankel to all of my clients and friends, knowing they will receive the utmost care, whether it be injectables or surgery. Botox has become so common and with many choices out there as to where to go or who to receive it from, I truly believe seeing a facial plastic surgeon is the smartest decision. Jonathan Frankel is a true gem, gracious and kind. He's cared for 2 of my children, stitching their chin and eyebrow after crazy kid accidents. I will forever be grateful for that! Over all I would 100% recommend Frankel Facial Plastic Surgery!