I couldn't get in to CCF for severe shoulder pain for at least 3 months. I called Dr Cohn's office…read moreand was seen, diagnosed,xrayed, and started PT all within 48 hours. I have made great progress and on the road to recovery all before I would have even been seen by CCF. Thank you for all you provide to NE Ohio in a prompt, caring environment. I feel like a VIP in your practice! Great office staff, great knowledgeable care in a friendly atmosphere!!

Had a great experience here. Staff, physician and x-ray department all professional, efficient,…read morefocused and very helpful. Dr. Cohn took time to discuss x-rays/diagnosis and details of injury/protocol for recovery. Everyone is masked, PPE, and safety protocols in place.

I have been a patient of Allergy/Immunology for over 15years. The swiftness of diagnosis, the…read moreexcellence of care, concern and the education these physicians have to find answers to very rare conditions is unmatched. A very well organized office. The usual rooms to see patients with allergies; quite a few private, individual rooms (with color TV's) for patients who get IV's for immune problems and/or other related problems needing an IV treatment; such as skin conditions, arthritis, anything requiring an IV. Yes, some of the rooms need to be updated but you're just there to be seen not to be in luxury. The I infusion rooms have a nice lounge chair to relax, or to fall asleep in if needed. Most of the front desk staff are friendly (with a few who are not- which is in any office) and efficient. There is a lab on site too. Doctors are very up on their skills and knowledge. You can be seen in a individual visit; or while receiving a longer IV, the Doctor can see you then. The office has grown considerably over the years; most Doctors stay a long time. They have some staff that will help you with your insurance companies; as well as a prescription dept. to help with refills or any issues. They also will help with discount programs that are available if you're eligible for infusions Overall, I have never felt rushed, my Doctor of many years still listens carefully slo g with the other physicians in the office Highly recommended.

I have nothing bad to say! This doctor is awesome. VERY friendly and personable staff. I felt…read moreright at home walking in on my first day. They space out their appointments and I've never had to wait longer than 5 minutes in the waiting room or office. I'm in and out! I would recommend Dr. Nixon to anyone!!

I was brought in via ambulance two times within a 3-day period. I broke my wrist and was taken to…read morethe ER. The first visit to the ER, the employees were super friendly. The nursing staff was on point; they numbed my arm really well and adjusted my wrist bone that was broken. Afterwards, I was sent home. Everything was fine once I got home, but I had no sling and a very heavy cast on the following day. My whole hand was numb, so I called to talk to the advice nurse. I was advised to come back to the hospital because something wasn't right. The second time I went back was two days later via ambulance again to the ER. I was taken to a room they took the cast off, but they didn't give me enough pain medication when they were adjusting my wrist. I almost jumped off the gurney. I was in so much pain. I complained to the doctor that was fixing my wrist about the pain, but they didn't do anything about it. The water used to apply. The plaster was so hot; it was literally burning my arm. I complained about it to the doctor. Of course, they did nothing about it. I'm not a type of person that complains about anything. The second time, I was not impressed whatsoever. That is why I'm getting such a low score. I don't know if it was the other staff or is it the doctors or what the deal was, but I was not happy about it all. I complained about not having a sling the first time around. Why the cast was coming off the second cast literally came off two days after I got the cast on. After that, I was done. I went back to Cleveland Clinic. I'm sure there are other places in this hospital that are decent, but as far as my experience, I will not come back here.

Senior family members utilized many aspects of MetroHealth for over a decade. Excellent attention…read moreand care. Friendly staff, nurses, doctors, rehab specialists who are at the top of their game. Fantastic communication and follow up from start to finish.

Everything about my visit with Dr. Ripepi was great - from the location, to the office staff, to…read morethe visit itself. Dr. Ripepi is very knowledgeable, friendly, and professional and his staff is by far the friendliest I've ever encountered during a visit to a physician's office. Makes a person look forward to seeing their doctor!

Had a great experience at the Cleveland Clinic's travel clinic before going to Africa for a couple…read moreof weeks. It was very easy to make an appointment there and only required a 40 dollar deposit which was applied to my end bill. I was very impressed at the knowledge and organization of our Doctor, Nancy Ivonovsek (sp?). She was not only very helpful and had all the right resources but was extremely interactive and friendly. I fear sometimes that bedside manner is becoming a lost art in the medical world but this was not that case in my experience at the travel clinic! One of the drawbacks of the travel clinic is that they don't take any health insurance. However, they were kind enough on the phone to educate me on this and tell me which shots I could get free from my primary care physician for instead of them. Also, their billing system appears a bit out of date, as we paid in full before leaving, however were still sent a bill since it was taking weeks for our payment to actually show up on our account. Still sorting that out a bit but I don't think it'll be an issue. Overall my experience was top notch and I could see easily why the Clinic is a world class facility. One particular note that blew me away was that initially the doctor had forgotten one of hte prescriptions to give us that we asked for but was not necessary for all travelers (Diamox - altitude medecine). It accidentally slipped all of our minds as the appointment went on. Our appointment was on a Friday and I meant to call them the following week to inquire about it but was dreading going through the red tape of telling them that the doctor had already approved it, etc. To my surprise, the following Monday Dr. Ivanosek herself called my cell phone and apologized for forgetting to write that prescription. Since I was out of town they went to the trouble of mailing it to my apartment so I still had the option to go to whatever pharamcy and I wanted and it was ready when I got back. Very impressive!

Called multiple times - there is only one operator. By the 7th time I got hold of her when I called…read more2 weeks ago (late February) I was told that there are no appointments until March. Terrible customer service

The staff is exceptional and very helpful. Everyone is welcoming and kind, Dr.s will explain…read moreeverything clearly and concisely. Quality healthy care service, would recommend to anyone.

I've been coming here for over a year. My primary physician is here. The front desk employees are…read morealways friendly. I usually don't have a problem getting appointments. The rooms are always clean and the doctors see you pretty much right away after you're put into a room.

miracle workers. Great experience with everyone here. Talia is the best PT I have ever met. They…read moretruly care.

I have been a patient here several times. I cannot say enough good things about the therapists…read morehere. They are caring, professional women who really listen to you. The facility is pleasant and comfortable with a kind of "we're all in this together" attitude. Patients are comfortable talking to each other and sharing experiences. One of the things I really appreciate is that, depending on the injury, they start the therapy session with 10 minutes or so with a heating pad. It really made it easier for my muscles to stretch during therapy with heat first. They also have a massage therapist available. A massage after therapy cut down on pain and stiffness for me. I saw Talia both before and after rotator cuff surgery and experienced very, very little pain after surgery. Even my surgeon was surprised. I can not recommend them enough. They do a wonderful job!