I was brought in via ambulance two times within a 3-day period. I broke my wrist and was taken to…read morethe ER. The first visit to the ER, the employees were super friendly. The nursing staff was on point; they numbed my arm really well and adjusted my wrist bone that was broken. Afterwards, I was sent home. Everything was fine once I got home, but I had no sling and a very heavy cast on the following day. My whole hand was numb, so I called to talk to the advice nurse. I was advised to come back to the hospital because something wasn't right. The second time I went back was two days later via ambulance again to the ER. I was taken to a room they took the cast off, but they didn't give me enough pain medication when they were adjusting my wrist. I almost jumped off the gurney. I was in so much pain. I complained to the doctor that was fixing my wrist about the pain, but they didn't do anything about it. The water used to apply. The plaster was so hot; it was literally burning my arm. I complained about it to the doctor. Of course, they did nothing about it. I'm not a type of person that complains about anything. The second time, I was not impressed whatsoever. That is why I'm getting such a low score. I don't know if it was the other staff or is it the doctors or what the deal was, but I was not happy about it all. I complained about not having a sling the first time around. Why the cast was coming off the second cast literally came off two days after I got the cast on. After that, I was done. I went back to Cleveland Clinic. I'm sure there are other places in this hospital that are decent, but as far as my experience, I will not come back here.

Senior family members utilized many aspects of MetroHealth for over a decade. Excellent attention…read moreand care. Friendly staff, nurses, doctors, rehab specialists who are at the top of their game. Fantastic communication and follow up from start to finish.

What came next made that drive look easy. We arrived at 6:17 and got checked into Fairview…read moreHospital West Park. Triage and then some X-Rays within the first hour. Then 7 hours of waiting room time as the patient sat there in pain. Hour three: I got her a new ice pack, Hour 6: another ice pack. Each time I spoke to the triage nurse who assured me that they still had no beds and if we left we would leave "against medical advice" AMA. This would affect our medical coverage. Some we were trapped. Just assume there were about 30+ other patients in different states of pain, mental clarity and coughing fits surrounding us. Also a random monitor alarm that went off every 90 seconds like a torture device. It honked three times like car horn. The vending machines didn't work and mostly the staff was apathetic. Finally at hour 8 at 2:15am we got a room. First nurse Riley was a rock star and the Dr. , Dr Defabio, was no non-sense and attentive. X-Rays were explained and medication was given. 2 boots were given and at 3:30 we were told that we would be discharged. Then we sat until after 5am until a NEW nurse came in handed the patient her discharge orders and said all set and walked out not providing a wheelchair or directions on how to leave the maze of hospital rooms. I aggressively hit the call button and on the advice of my wife ( "be nice") , was nice when the nurse came back, I asked mostly calmly, "do we get a wheelchair? Will she be wheeled out? How do I meet her with my vehicle?" The NEW nurse seem put off and said something like, "I guess I will take her". By now it was quiet and other than the four employees sitting at the main desk were laughing and telling stories. It wasn't "bustling". The patient being a nurse, we know the struggle and overworked nature, but this was just seemed like an apathetic employee not seeing the patient as a human. Overall. The 11 plus hour wait/ visit was cruel and painful. ( I figured if we multiplied my level of frustration by 3, we had how the injured patient felt). We have already contacted the hospital ombudsman and filled out the survey that was emailed. We will not ever set foot in Fairview ( considered our "go to" hospital for years ) ever again. That's all we ever wanted was good heath-care and the patient's diagnosis and treatment plan. Stay away from Fairview ER. Also hospitals should disclose "wait-times" as we would have gone elsewhere rather than be trapped for 11 hours. Everyone knows how positive I am. Hard to be positive with such bad treatment. Ok....off my soapbox.

Beautiful hospital on Lorain near the metropark.m system (entrance right behind the hospital…read moreentrance). Staff were uniformly supportive and polite throughout her stay. We were pleased with the service and would have no problem with returning .

This family doctor takes walk-ins before 11am. He has a good bedside manner and takes the time to…read moreaddress all your concerns. You may have a bit of a wait, even with an appointment-but understand that this is because he actually is thorough and cares about his patients; this is no assembly-line Cleveland Clinic practice. I highly recommend this physician!

I go here to see Marina Cutarelli MD. I recently had to change doctors since my old doctor kicked…read moremy insurance company off when he opened his new practice. I was recommend Marina. I instantly liked her. She was friendly, caring and wanted to know about me as a person not just my medical history. The one thing I really like about her is she remembers you and the things you have told her. I have been to doctors before where they can't even remember your name. The front desk nurses are real friendly. Waiting room is a tad small. They try and fit you last minute for emergencies but don't always count on it. I'm talking off a star because they don't accept walk ins. Overall if you're looking for a new doctor check out Marina Cutarelli. You won't be let down.

The staff is caring & thorough. They are prompt when it…read morecomes to getting you to the back on time. The only reason that they got a four star is because parking is not that great!

Dr. Ty, Kim, Jasmine and Marleigh were wonderful. They…read moreseemed to genuinely care about addressing my pain. Maggie cut off my care preemptively, twice. I stuck around for a few years, won't be back.

It is the Best Place for PT in Cleveland. Great Staff and Really Smart Physical Therapists. If you…read morethink PT might work for you and you make the cimmitment to it this is the place to go to. It did work for me and I was told by my Top Surgeon I would never be able to Walk Again and Given a wheel chair. My Surgeon who is Well Renowned was dead wrong. He is with a Major Hospital. It took a lot of time and effort but was well worth it because I am pain free and able to walk and Not Lay in Some Bed at a care facility. I do my exercises every day and learned to enjoy them.

Great place clean organized. Always on time. People have great attitudes. Very easy to work with…read more The masseuse I'd great!! Highly recommend!

Coming from a different provider of care, and having seen several before them, I can say with…read moreconfidence that my treatment here was top tier. I felt comfortable and was able to be open and honest about how I feel and was able to get follow up appointments very easily. The quality of care I received was some of the best in the field I've ever had. Most importantly, I truly felt that the people here are on my side and that we will be able to arrive at great solution as quickly as possible. I highly recommend!

Positive experience from my initial call. Staff was friendly. Waiting area was comfortable. My…read moreprovider listens to me and helps me feel like a teammate in my treatment. The office staff helped me with some issues with pharmacy. I recommend Cleveland Psychiatry. They have made a difference for me

They are amazing wonderful therapists I went there for therapy I had fracture my knee cap in…read moreJanuary 2025. They gave me some tough therapy but it was worth it to get back too my normal self again. I appreciate all the work they put into my therapy. If it wasn't for all of them I wouldn't be able too walk or be back to work I thank all of them from the bottom of my heart. A again I thank you all wouldn't go anywhere else for therapy I highly recommend them

I did end up getting my nerve block procedure from Dr. Friedhoff. I went to the Cleveland Clinic…read morefor my previous block and I was severely disappointed by the results. I decided to try Dr, Friedhoff again. It was a great experience. I felt better and the block lasted way longer than anticipated. This guy has the best demeanor too. Very compassionate and friendly. If you can wait to get in for a nerve block, I would highly suggest Dr. Friedhoff. He knows his stuff!

He. Going help me with my neuropathy in my feet he's a nice doctor tomorrow I am having surgery I…read more Hope. The pain goes away he will find a way get pain down he's real smart doctor I. Was told if. He helps my pain I will tell people give them a call because down here we're I. Live in steubenville Ohio they don't help you at all I know people would go to him. For help let's see how it goes tomorrow I am praying it will make my pain go away