The care Dr. Rooks gave me after I moved out of the area until I met my new Primary Care Physician…read morewas excellent. Dr. Rooks. Not only did she stand beside me until i transitioned to my new PCP, she stayed dedicated to my care with the same compassion, respect and kindness to all of her patients. Dr. Rooks guaranteed my prescriptions were refilled, as requested by my local pharmacy. Her staff were on top of my records release request and her nurse Angela would call to let me know. I could check the pharmacy's app on my phone to verify the prescription was going through. Everyone at Tanner Primary Care made the transition as seamless as it could be, knowing I had lost my faith in the healthcare system. They are one of four physicians I trust to attempt to put their patients care first. I respect their commitment and courage. Everyone has the compassion to be able to assist and advocate for their patients. I will miss Dr Rooks. See and the physician who she took my care over from will always be missed.

From the owner: Emily Rooks, MD, is a board-certified family medicine physician with Tanner Primary Care of…read moreCarrollton, where primary care is our primary concern. Dr. Rooks specializes in providing care for common illnesses, managing chronic disease and maintaining a healthy lifestyle.

unknown care, quality unknown, OFFICE STAFF IS WORTHLESS and always screw up the appointments!!…read moreGreat Doctor BUT office scheduler is a arrogant and incompetent, I had a scheduled appointment at 8 am 02/13/24 be there at 7:45 so I could fill out paperwork, This was scheduled a week and half ago. I pull up in their parking lot at 7:43 only to have the scheduler call me and said they could not see me today!! Since I was a knew patient and not seen them in years. I even ask to see the Assistant Crystal I got nothing but smart#$$ replies! I said im in the parking lot, took off work and drove 18 miles one way and you wait till now to tell me!! Well if you miss a appointment of late they CHARGE YOU for visit, Well they owe me money for gas and time lost from work! Lady said she just got back from surgery leave, and fill in lady made a mistake!! she could have called me yesterday but no, she waited till I got there this am. Small claims court her I come!!

From the owner: Angela Pham, MD, is a board-certified rheumatology and internal medicine physician with Tanner…read moreRheumatology Specialists, where we offer comprehensive rheumatology care with the latest diagnostic tools and clinical findings to help you get back to the life you love. Call today to schedule an appointment.

Great facility with a great staff of doctors and nurses. It's so great to have a place like this in…read moreCarrolton!! Bravo Dr Berard

I scheduled what was supposed to be a routine preventive visit, which should have been covered at…read moreno cost. Instead, I was surprised to receive an additional bill for nearly $200. My time with the doctor was less than 15 minutes, and the experience felt rushed and unprofessional. When she entered the room, she was laughing with the interns and appeared distracted. She repeatedly looked at her phone, seemingly trying to review my medical history, but she did not appear to have the correct information. She asked me questions about services and procedures that were already documented in my chart, which made it seem like she had not reviewed my records before the appointment. She also told me--twice--that I had gained 12 pounds. That was incorrect. I had actually lost 2 pounds. Having such basic information wrong further reduced my confidence that my medical record was being reviewed accurately. When I called the office to ask why I received the additional charge, I was told it was because the doctor discussed medical conditions I already have. However, there were no changes to my treatment, no new concerns addressed, and no additional care provided beyond my routine preventive visit. I don't believe that brief discussion justified converting what I expected to be a bill-free preventive appointment into an additional charge of nearly $200. Between the unexpected billing, the lack of preparation, and the inaccuracies during the appointment, I left feeling disappointed and frustrated. Patients deserve providers who come to appointments prepared, review their records in advance, and clearly explain any services that could result in additional charges before they are billed.

This place is so dirty! Dont let your kids touch anything in there. They have provided terrible…read moreservice to me and my child. I waited in a room where i was instructed to leave my newborn in a diaper, it was freezing after over an hour just in the exam room waiting, not to mention the 1 1/2 in the waiting room we decited to leave. All the nurses were just standing around and when we told them why we were leaving and we wernt coming back they just said"ok". This was all for a well check absolute ridiculous. They also never called with any test results. And didnt even know how old she was.

Recently had a harrowing battle with a a large Kidney Stone. I could not be more pleased with the…read morecare and consideration I received from Dr, McLaughlin and the entire staff at W. Ga. Urology through the Surgery and the entire process. I highly recommend them!

In August 2026, my father sought emergency medical care at Tanner after experiencing hematuria…read more(blood in his urine), which ultimately required emergency surgery. Dr. Ludwig, the urologist on call at the time, provided exceptional care and went above and beyond to help my father through this difficult situation. My father later required a second procedure and chose to continue his care with Dr. Ludwig in Canton. Unfortunately, my father was subsequently diagnosed with malignant cancer and was advised that he would need BCG treatments once a week for six weeks. Because of the physical and emotional toll that making repeated trips to Canton would have on my parents, they decided to continue his treatment closer to home through West Georgia Urology - Carrollton. He was scheduled for an appointment with Dr. Rauch. Unfortunately, their experience was extremely disappointing and, quite frankly, heartbreaking. During the appointment, Dr. Rauch made comments that my parents found dismissive and insensitive. He reportedly said, "So now you will come here because it's convenient?" He then told them that BCG was on backorder, that it could take months to obtain, and that my father could simply be placed on a waiting list. This was particularly concerning because obtaining and arranging BCG treatment was the primary reason for the appointment. Dr. Rauch then suggested that my parents contact Dr. Ludwig to see if he could get my father back into his care. Rather than feeling welcomed or supported during an incredibly frightening and vulnerable time, my parents left feeling as though they had been pushed away. It is deeply upsetting to know that someone who has just received a malignant cancer diagnosis could be made to feel so dismissed when seeking care and guidance. Regardless of the circumstances, patients and their families deserve compassion, empathy, respect, and clear communication--especially when facing a serious and life-changing diagnosis. I sincerely hope that Dr. Rauch never has to experience this type of situation personally or watch someone he loves go through it. If he or someone in his family ever does, I hope they are fortunate enough to receive the compassion and understanding that my father deserved. As a result of this experience, my parents have decided to continue making the drive to Canton to receive care from Dr. Ludwig. Although the distance is inconvenient, they believe it is well worth the trip to be treated with dignity, compassion, and respect. I hope this experience is taken seriously and that steps are taken to ensure that other patients facing serious diagnoses do not leave an appointment feeling as dismissed and unsupported as my parents did.

I refuse to see Dr Vavrik any longer. He doesn't listen to my concerns, has forgotten my diagnosis…read more(your labs look ok, you don't need meds) and forgotten the meds he has prescribed me (oh I see you already do take meds. No wonder your labs looked ok). He is consistently tardy which culminated in today's debacle. My appointment was for 0800. I arrived at 0745. I got checked in and seen by his nurse. At 0845 I asked when I would be seen. I was the first appointment. His nurse told me she can't cover for him anymore. He was texted and called multiple times. He did not answer. She finally got through and he said he was pulling up. 20 minutes later (0905) I left and he was still not there. I asked for my medical records and will find another endocrinologist that cares for his patients and their well-being and respects that my time is just as valuable as his. At no time today did he attempt to reach me to explain why he missed my appointment. I did however receive a call from my pharmacy that all my meds had been refilled. Too bad I didn't get a chance to discuss any labs with my "doctor".