My experience with Gaven Constructions started off well, but unfortunately, it took a drastic turn.
The photos speak for themselves. On the left are the food-storage pantry cabinets that were removed from my home, and on the right is what they replaced them with. What I was left with does not provide anywhere near the same amount of storage, and I am now forced to keep food in storage bins because the work I paid for was not completed as expected.
Construction began in March, and I was originally told that my family would be able to return home within two weeks. Instead, my home was not in livable condition until June. During that time, I was displaced with my two children and my elderly mother, who suffered a stroke in the middle of this entire ordeal. What was supposed to be a short inconvenience turned into months of stress for my family.
The condition they left my property in has also been extremely disappointing. My yard was left with construction debris, and I still have an entire pallet of tiles sitting in my front yard killing my grass. Panels were installed on the front of my home, and since that work was completed, neither my front porch light nor my doorbell has worked.
Communication has become another major issue. My calls are ignored, and it has gotten to the point where I can only get someone to answer if I call from a phone number they do not recognize. For a customer who has already paid for this work and is still dealing with unfinished issues, that is completely unacceptable.
My original contract included replacing the flooring throughout the entire home and completing the entire kitchen. I specifically requested a waterfall kitchen island when I signed the contract, yet my kitchen is still without an island.
This experience has left my family in an extremely unfortunate situation. I trusted this company with my home and expected the work I paid for to be completed properly and within a reasonable timeframe. Instead, months later, I am still dealing with unfinished work, loss of storage space, damaged or nonfunctioning items, materials left in my yard, and difficulty getting anyone from the company to respond.
I am beyond disappointed with the quality of service, communication, and lack of follow-through I have experienced with Gaven Constructions. Based on my personal experience, I cannot recommend this company to anyone. read more