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    Gateway Post Acute

    4.0 (1 review)
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    2 years ago

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    Sierra Valley Rehab Center

    Sierra Valley Rehab Center

    3.5
    (4 reviews)
    1.4 mi

    Didn't explain the rules and regulations when I got here they should have done that to everyone I…read moredidn't get the prayers to better understand the rehabilitation other than I needed the therapy because of the weakness that I was going through made it difficult for me to get around so the people here especially Raul help me conquer that wish I thank them to God that he did!

    My mother lived at Sierra Valley Rehab 3 times over a 5-month period, and we cannot imagine a more…read morecaring, consistent staff. Every nurse, nursing assistant, respiratory therapist, and staff member greeted residents by name, always with a friendly greeting or expression of care. My mother came to know and appreciate each of her caregivers, looking forward to their return and greeting them with genuine pleasure and gratitude. In large ways and small, the staff at Sierra Valley Rehab communicated care. From gentle explanations (I'm going to help you turn onto your side now, Bobbie) to tender greetings (How are you feeling this afternoon, Miss Bobbie?), staff conveyed respect and personal care. Our family was fortunate to be at Mom's side throughout her illness. Sierra Valley Rehab accommodated our desire to share her days as much as possible, ensuring everyone's comfort and accessibility. Dawn, the Intake manager, was clear and concerned when discussing Mom's needs. She would respond to any phone call, letting us know when she would be available or stopping by Mom's room to answer any question. Cynthia was Mom's primary Charge Nurse, and we could not ask for a better advocate for Mom's care. Cynthia was always aware of Mom's diagnosis, any changes in her needs, and was consistent in reflecting on adjustments to Mom's medications. She would synthesize and extrapolate, offering insight and advice whenever our family felt uncertain of Mom's needs. But perhaps most importantly, Cynthia conveyed a tenderness, a gentle strength, and an absolute understanding of what Mom was experiencing day-to-day and what her children, her family, were experiencing as her health weakened. By the time Mom's health was clearly deteriorating, we offered to take her home, to return her to her house. She didn't want to move. She told us she felt safe at Sierra Valley Rehab, adding that the staff anticipated her needs and offered an extra helping hand whenever needed. We understood her point of view - because we shared it. I want to recommend Sierra Valley Rehab to you and your family. For me and my family, it will always mean Care, Comfort, and something like Love. - Robin (Caulk) de la Llata

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    Sierra Valley Rehab Center
    Sierra Valley Rehab Center
    Is a hamburger with fries milk and some fruits and veggies which is the way I like it having a very good time especially when doing therapy

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    Is a hamburger with fries milk and some fruits and veggies which is the way I like it having a very good time especially when doing therapy
    Sierra View District Hospital

    Sierra View District Hospital

    2.3
    (3 reviews)
    1.4 mi

    Our recent experience at Sierra View Hospital in Porterville, CA, raises serious concerns about the…read morequality of their emergency care. The staff exhibited alarming unprofessionalism and a clear lack of coordination. My husband was transported to the ER by ambulance due to symptoms I strongly suspected indicated a stroke. After I informed the medical staff of my suspicion, his diagnosis quickly solidified as "possible stroke," and the hospital initiated various tests, including a CT scan, echocardiogram, therapy, and an MRI. However, a troubling incident soon followed. A technician entered my husband's room to discuss the CT scan results. He directly asked my husband if he had previously suffered a stroke. When my husband stated he had not been informed of any past stroke, the technician insisted that the neurologist had identified signs of a previous stroke on the scan. Shortly thereafter, his registered nurse came to perform routine care. I immediately questioned her about the technician's assertion of a past stroke. After reviewing the portable computer cart she wheeled in, she definitively stated there were no notes in his chart indicating any previous stroke. When I reiterated what the technician had told us, she responded, "Yes, I know, I heard him tell you that - but it's not true." Upon the physician's arrival, I once again inquired about the previous stroke the technician had suggested. His response was unequivocal: "No, there are no signs of a previous stroke." "But then," I asked, "why would the technician say such a thing if it isn't true?" The doctor looked me squarely in the eye. "Was he a doctor?" "No," I confirmed. "I am the doctor," he stated, his voice carrying undeniable authority. "Ask me the questions. No one else here knows anything." The central issue stemmed from the neurologist participating in the CT scan analysis via live video conference--a setup that led immediately to a crucial realization: she was the one who called attention to the finding. The emergency room doctor stated there was no history of stroke, which contradicted what we had been told. This discrepancy left us feeling confused and frightened, unsure of what information to trust regarding my husband's condition. The overall atmosphere of the ER felt unprofessional and disorganized, adding to our anxiety in a situation where my husband desperately needed competent care. Our two-day experience at SVDH was marked by significant neglect. Throughout his stay, his hospital room was not cleaned, and his bedding and gown were left unchanged. He was also denied the opportunity for a shower. The constant, jarring alarm of his IV monitor, sounding every half-hour without resolution, ensured he received no rest, day or night. This was an unacceptable level of care, and we will never consider SVDH for emergency services again.

    Horrible care! Everyone has a UTI & everyone doesn't need to be there. I would not recommend this…read morehospital to anyone who asked. I've had way too many experiences with the medical staff not caring for their patients, the ER is horrible too. Nursing staff doesn't care & some of the Dr's are just there for a check, they don't care about what's going on with you they just want you in & out.

    Sierra View Medical Center

    Sierra View Medical Center

    1.9
    (68 reviews)
    1.4 mi

    My mom was taken to the emergency and then admitted after she lost her balance…read more The staff was caring and professorial. They attended her needs and made mom comfortable. Dr Tindell was amazing!!! He prayed with the family before and after surgery. The PT staff Ruth was kind and caring. Great job everyone.

    I've been a patient at SVDH a couple of times once for 5 days and found the staff exceptionally…read morecaring and professional. I've also had a stay at Visalia's hospital which was good but not any better than SV. Most of the reviews appear to be about ER visits. I've been there several times for myself and once with my 4 year old nephew. when its a true emergency ie. severe allergic reaction with potential antiphallic shock and in another case heart attack and dog bite, the staff immediately reacted. When the problem is just flu, stomach problems or in some cases people shopping for opioids they are triaged to the bottom of the list. The problem with most ERs is people use it rather than go to a doctor's office, creating crowds at times. It is understandable since many people do not have medical insurance and can't afford a doctor. All of which is a product of the USA's inadequate, expensive, profit driven health care system.

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    Mom's room
    Mom's room
    "In case you didnt know how germs work you id***t" -Sierra View
    "In case you didnt know how germs work you id***t" -Sierra View
    An EKG machine should not be plugged in near a source of water could be very dangerous to patients.

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    An EKG machine should not be plugged in near a source of water could be very dangerous to patients.

    Gateway Post Acute - hospice - Updated August 2026

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