Sweet people. Helped my family with everything. Would definitely recommend. Lindsey and Joan are precious.

Wonderful experience and great staff that answered all our questions and concerns and were very caring with our needs during our loss.

Horrible staff and managment that led to a family not being able to have closure because of their incompetence.They couldn't even get the decreased name right on death certificate even though they had a obituary,ID,and social sercurity card.They held the remains in a freezer for a week and a half because of this.The name they used was the father of the decreased who is still alive and now must prove this to the state.When notified of the error instead of accepting thier error they placed blame on the family and said it was not their fault.It will now take 3 months to fix the death certificate in which time a 88 year old man who just lost his son will have to fight to keep his social security in the 3 month period.The name on the container for the remains is also incorrect.Is this the type of service and respect you want to recieve while trying to greive and deal with the death of a loved one if so this is the place for you if you want prolonged closure and pain. read more

sorry posting so late. I highly recommend this company they are simply wonderful they will help you cover every aspect of your funeral needs and then some. I love how everything is on their web site prices included. which are indeed reasonable. I love the fact that it is ala cart because then you are not paying for services you do not need or want. Which in the long run can potentially save you money. I also love the fact that it is a small family business and you always know whom you are talking to and they are so personable about the hole process. They even called just to check to be sure I made it back to Ill. safely. Alisha and John took such good care of me as a grieving widow that Im so glad I chose them as apposed to one of the bigger ones. I tell you all if you want FAST, REASONABLE, AND PERSONALIZED SERVICE then you are in the right place. I may have lost my husband but with Alisha and John I have gained new found friends. Alisha even call the day after my husbands mass to ask how it went and how I was doing? I tell you, you wont get that kind of service with those other places!! With them you'll be lucky if they even know your name let alone call you and when all is said and done you will just be another paying customer. Here at gateway you are a human being going thru a very hard part of life and these are the people you want to have your back. read more

My mom passed away on January 18th. I am on a budget to get her crematited and in a niche at the church. So I called Gateway...It's now two weeks later and I am being told that it might be another week or two! So it will be close to a month after she passes before I can have a service thats just BS! They don't offer any kind of sympathy/empathy whatever all I can say is go some where more caring and professional! read more