I cannot thank Abigail and her staff enough for their kindness, care and help with my Moms funeral…read more I went in by myself, thinking "How is this possible... how is my mom no long here... How am I going to be able to plan a service good enough to honor her!" Abigail and her witty funny personality made me feel comfort and relax and she helped make the process so easy. She took as much time as I needed, listening to me rattle on about my Mom. If you have a need I definitely recommend Springfield Memorial Funeral home.

Whilst on holiday from the UK, visiting family in White House my wife unexpectedly passed away…read more Local EMS recommended Austin & Bell to me. I have to say, my experience was absolutely first class. I could not have asked for more. Staff were compassionate and professional throughout. They really did go above and beyond to ensure my wishes were met and carried out in a very timely manner, and all in good time before I have to return to UK. Special, heartfelt thanks must go to Cindi who is an absolutely incredible lady who made this whole very painful process much easier. The fine way she handled the case, for someone from abroad who she is unlikely to meet again, shows to me that she is there to provide the very best service to an amazing standard. Tom Berry UK

Great Funeral when I worked there years ago! When I first started working there, the manager was…read moreBrenda Walker. She was awesome. No high pressure talks like some funeral homes. They were there to serve the community. I suppose some things might have changed, I really don't know!

I posted a review but I guess I got the wrong I'm gonna try this again. my name is Kathy…read moreChandler and I live in Watertown, Tennessee and my husband of 52 years passed away June 16.. my husband was picked up by hunters funeral home and delivered to Parlow funeral home for cremation.. I decided after about four days to go 's and ask if I could visit with my husband for 10 or 15 minutes. I parked on the side where the double glass doors are and I went in and I got to a long hallway and I looked left. I didn't see anyone so I went down the hall toward the front of the building, knocking on the asking is there anybody here? Is there anybody here? I found no one so I had heard people talking at the other end of the hall with a single glass door went out into a parking lot. I proceeded down that hallway and when I got to the glass doors, a woman, a blonde, middle-aged woman let me at the door and open the door and her first question was to me." How did you get in here?" I told her that I had come through the double doors on the side parking lot and she proceeded to act like I was lying and said the man that just left has just locked all these doors.. so trying to lighten the mood a bit. I said well I assure you I open those doors before I came through them. She either did not get the humor or didn't think it was humorous she said what can I do for you and I proceeded to tell her my husband is here and I would like to visit with him for approximately 15 minutes. I told her how long we were married, and that he had passed away On 16 June. So she asked me what his name was and I said Jeff Chandler., well she said to me we do not have a Jeff Chandler here. And I said to her yes you do he's here., and she proceeded to tell me that she answers the upfront and she would know if he was here, so I told her Hunter's funeral home picked him up in Gallatin and brought him here to be cremated. She said oh well if he's here he would be he's out in the back parking lot in a building in our 10 she man cooler., which wasn't a very good visual for me having my husband gone only four days. I just don't see necessary why she would've had to have told me that but anyway she said if he is here and it was a she told me if I wanted to see him that I would have to call funeral home and have them come pick him up and take him to Watertown and have him Prepped for visitation , I said to her that is not necessary. I just see him for a few minutes to tell him goodbye.. well she told me that that was not possible that I had to take it up with Hunter's and led me to the back door and more or less put me out to go and that was the end of it. Needless to say, I sit in the car and cried and cried as I looked at the crematory building thinking of him in a 10 person cooler with nine other people possibly just not a good situation.. I would really love to have an apology from this lady and let her know that that is really not the way you talk to people you don't start out with "what are you doing in here " like you broke into the place and in telling you that your husband's not there that she answers the phone and she would know if he was there when I'm trying to tell her yes he is here. Anyway, hopefully they have cameras or record and show exactly what the conversation was and when I came in the door and when I went out the door, etc., etc.. Thank you so much for taking the time to read this

This place was amazing they were very respectful and if we needed something or wanted something…read morethey were right there to fix it 10/10 I'm using this place for all my funeral needs