WORST EXPERIENCE OF MY LIFE trying to reach out to your organization to get help for myself. I get to the facility & everything seemed to be too good to be true. Due to the gut feeling that people were being overly fake with me. I'm a genuine person.  I treat people the way I want tobe treated.  During intake process I was in great spirits joking around with staff. Trying to make friends usually comes easy if you can joke. I did absolutely 100% what Gateway staff required or requested me to do. When it came to them taking my blood pressure I forgot to take my pills before I came. I told them that info. They were also informed that I had blood pressure medication that had been put into an old bottle due to me having them in a pill container. I couldn't find the correct bottle so I grabbed an older bottle. They not only sent me to the hospital literally in scrubs that were swimming on my body and tried to make me go with no bra on which in my opinion is humiliation to say the least. I'm not a trashy individual. Im dressed when i go out my door at all times. I wear a bra every time I leave! That was uncalled for to attempt on humiliating me in public by not giving me proper clothes.Then they send me to hospital with no money, phone, or any way to get back to the facility. The counselor that dropped me off assured me that they were going to come back for me. Before I went to St. Elizabeth's the intake counselor at Gateway told me just don't give them blood and you will be in and out and right back.  Which the doctor at the hospital didn't ask for blood, & that was never requested of me whatsoever.  Then the charge nurse at St.Elizabeth's hospital went out of his way! Which he was by far the most AMAZING health care provider in this whole story, but unfortunately for me he worked for a reputable place.  He got my prescription for new blood pressure filled, got my blood pressure regulated, & most of all showed me compassion. He made me feel better at the lowest point when the HIPPOCRITICAL SO CALLED "STAFF" was on the phone with him stating I wasn't compliant. GATEWAY staff lied to him stating I wouldn't give blood at their facility. They were absolutely making false allegations! I was never asked by their facility to give blood. Nor was I asked by the hospital. The charge nurse on staff at St. ELIZABETH'S HOSPITAL told me out if his own mouth he believed I was patient,  compliant, & he honestly told me he was proud of me for making the right decision. Doing the right thing in life is hard. Making the steps I did was hard for any addict trying to better themselves. He said he believed everything i said due to how cool I had been with him, & other staff for the NINE HOURS Gateway had me sit St. Elizabeth's hospital.Mind you i hadnt eaten one drop of food this entire time due to Gateway taking all my possessions including money & ph.They kept telling the charge nurse I had not been compliant, & I was being medically discharged. They also informed him that I WAS TO FIND MY OWN RIDE BACK THERE TO COLLECT MY BELONGINGS. How in the world is a rehabilitation facility supposed to treat a person begging for help to get better SO DISRESPECTFULLY, & UNPROFESSIONAL? The "staff" STRANDING ME AT A HOSPITAL they promised they would pick me up from! Who does that to someone asking for help? That is absolutely CRUEL, DEMEANING, UNPROFESSIONAL,  & ABSOLUTELY UNCALLED FOR! I did nothing to deserve that type of grisly treatment from anyone at Gateway rehab in Caseyville IL. I wouldn't board a dog there knowing how they treat human beings. I am APPALLED, FURIOUS, DISAPPOINTED, & DISGUSTED that I was 100% compliant all the way around,& treated so UNIMAGINABLY REVOLTING. Gateway "staff" HAD NO REASON to treat me like that! I'm not a dog,  or worthless! The approach they take with people is more like prison staff than a rehabilitation center! The level of professionalism a rehab adheres to in the state of Illinois was not met by any standards. I'm positive it wouldn't have been met by a vetinarian. You people are NOT HELPING ANYONE LIKE THAT! Your behavior was atrocious! Your staff should be ashamed and take accountability for the ridiculous ordeal I endured. Presumably your neck and neck dealing with DCFS already, so I'm sure it's going to go in a similar pathway of gaslighting, ignoring the ignorant way i was dealt with, and disregard, and most of all disrespectful ways i was . So I will be contacting the Attorney Generals Office about this ordeal. Have a blessed day and take care. I'm sorry your irresponsible, narcissistic,  and  psycopathic staff deliberately put me through that humiliation and degradation for what reason I'm sure I'll never receive any rhyme or reason but to twist the shameful act back around on me is the only asinine response from your types I trust and believe in gaining from your opinions of what happened. Hope Karma gets back to you all very soon. read more

need anything he would go out of his way to make sure you had everything you need his name is james the sweet person.

It help change my life. Professional Development with very discipline councilors. If you want to know what's next in your future this place will give you the developmental skills for what comes next. Once you walk out those doors you won't be alone. Gateway will be with you. It's a different course of action than you are used to. Prepare to succeed if you just give yourself a chance. One day at a time my friend. Live again. read more

My son has struggled with drug addiction, and after completing his rehab program at Gateway, Caseyville, is transferring outpatient to Gateway, Springfield. I'm extremely impressed with Gateway and their staff. His counselor, Kevin Bunten, gets 5 stars as well! If I ever have to go through this again, I will send him back to Gateway Caseyville. They are outstanding! read more

I recently started the medical assisted treatment (MAT) center there for opiate dependancy. I had a typical scenario of a back injury that shortly turned from prescribed pain meds to a problem. I had procured suboxone on own for a while to try to treat myself, so when I started there, I simply needed a subscription and a taper schedule, which I got. Right at the start of my attendance to group meetings, I was having some health issues that I attributed to weather change or the Flu... but there was intense pain that I couldn't account for... and after my first week there, I went to the emergency room with intense pain which wound up being an inflamed gall bladder with possible stones. While I was under the doctors care at the hospital, I was prescribed opiates for the pain, which was at TEN and I explained that I was taking suboxone to the Dr, but was still prescribed this, because there was literally nothing that would work for this kind of pain. I CALLED the clinic repeatedly to explain my situation, and that I was in the hospital...AND they never called me back, but they DID CANCEL my subscription for suboxone, so when I was released, I had no choice but to keep taking the pain meds that I DID NOT want to take... I am now being forced to take opiates AGAIN that I HATE LIKE THE DEVIL, to merely function and tend to my work schedule. Today, I finally talked with someone from there, and found them to be completely devoid of compassion or even willing to admit that their system was flawed, because a person who is HIGHLY motivated to quit opiates is now being forced to continue with them and eventually likely to procure illicit opiates, or deal with weeks of painful withdrawals WHILE undergoing intense abdominal pain and SURGERY in the next week... I don't want to be on opiates and would gladly suffer the pain of my condition, and hand over any and all prescriptions for them if I could have my suboxone continued. I had no control over what the doctor did while in her care and I was literally laid up in the hospital and unable to function, walk upright or DRIVE on these days. Their stance at Gateway is that THREE group meetings a week are MANDATORY and that I will be cut off regardless of any reason. I was also told that my work schedule should be secondary to my meetings and perhaps I should QUIT MY JOB in order to attend???!!! I pleaded with them to not cut off my subscription, because I had only about a two week taper to being done with the stuff... to no avail. They don't care. They don't want to hear anyone with an opposing view. They don't want to acknowledge that they're leaving a great number of potentially curable people to die from their addictions. When I tried to point these things out and the fact that I would be dealing with very painful medical condition in ADDITION to intense withdrawals from PRESCRIBED medications... I was hung up on. There has to be SOMEbody doing this better. I'm now in intense pain and intense withdrawals with a full bottle of prescribed OPIOID pain killers that I'm scared shitless to take, because WITH the preconditioned state of dependence that my body already has I would be physically addicted in a few days time... I will likely have to start taking them to be fit to work, AND will continue taking them until I find a doctor or clinic that actually has a heart and a brain and will help me get this horrible experience behind me. To recap, they didn't return my calls, they cancelled my medications while I was in the hospital and refused to help me while I was immobile, wouldn't concede that I was a special case because of my chronic pain and illness, told me if necessary I should quit my job to attend meetings, and hung up on me when I called into question the lack of compassion and ethics of their clinic. read more