Booth is an excellent dentist. In addition to superior skills and knowledge, he posses the…read morerequisite bedside manner that makes your experience informative and positive. Just having had a tooth extracted, I'm not in the mindset to write a lengthy review. That being said, the positive experience did provide me the need to properly recognize and note a well deserved acknowledgement. I'd give the man 6 stars if I could.

I unfortunately had a very negative and traumatizing experience at General Dentistry of Cape Cod…read more I discovered the practice when I had a small chip in an onlay during the time that many practices were closed due to lack of PPE and COVID-19 restrictions. I was thrilled to find a practice that was in good shape to open and could help me within a week of calling about my situation. Upon my arrival, I noticed that the practice was taking health and sanitation precautions very seriously, which is certainly a relief during this time. When examining my tooth, Dr. Uzpurvis expressed concern over what was tooth and what was onlay. The onlay was done using CEREC technology so the color was designed to match my natural tooth. When examining the X rays, I was told there were two white lines beneath the surface which must be a crack, so he drilled very far into the tooth and prepped it for a crown versus an onlay. I was not having any pain under the tooth and the chip was just a small chip on the side where food was getting stuck. When I showed the X ray to my provider who put in the onlay, she explained these were actually cement lines, not a crack, which explains why they only appeared below the surface. The prep was very painful. I usually have a high tolerance for pain, but this was unbearable. I went home swollen and was told to come back the following week for "ES." I asked what this was and Dr. U said "don't worry about it, we just move around the gums to make room for the crown." I woke up the following morning with blood on my pillowcase and in my mouth from the dental work. The temporary crown I was given was very uncomfortable. When it was ultimately removed the base of the crown had not been shaved down and was very rough on the skin. Shaving down this crown would have taken 2 minutes max and alleviated so much discomfort I was experiencing, but this was just one example of the patient not coming first at this practice. It was also too wide. I returned to the office the next week for the ES, which is actually electro surgery - a gingivectomy. I was not at all prepared for this invasive procedure. Essentially a tool is used to burn the gums around the tooth. It was very painful and leaves your gums raw. This procedure took place on May 18 - it is currently July 20 and my gums have still not fully recovered. After the ES was complete I was in a lot of pain and required more novicaine injections. I was then given an Advil and a Tylenol as I was not prepared with any pain medication, not understanding what type of procedure this would be. Finally we were done and the mold was taken for the crown. After looking at the mold I was informed that this procedure was not the right one and I was going to have to wait weeks to heal and then go back in for a crown lengthening surgery. I broke down. I was already traumatized from this surgery, and now I need another? I asked for an explanation. Dr. U said that when he got halfway around the tooth he thought it might not work but kept going. I asked why we didn't catch this beforehand and got a few frustrating responses. The first was "I was trying to save you some bucks" and the second was "I mucked up, this was the wrong procedure." This was all so shocking to hear. As a patient, I want to know the risks of a procedure before going into it so I can assess if putting myself through something very invasive to potentially save money that may or may not work would be worth it. I was not given the opportunity to understand any of the risks or really any of the decisions being made while I was in the chair. Because I was in pain and clearly upset from sitting through what turned out to be an unnecessary surgery, Dr. U liberally prescribed me a Tylenol with Codeine and Lorazepam - a drug I had never heard of or taken - to treat the anxiety of coming back. I was told Lorazepam would "feel like a glass of wine" and to take it on my way in. I was not about to trust taking a new drug after this treatment and threw the bottles away. I called my regular provider after this experience, and she offered to take a look at my case the following week now that her practice was up and running. I was shocked to see that much of the onlay that I believed was taken out was actually still intact, which means we probably took out a lot of good tooth in prepping for this crown. I had the crown done elsewhere. When I went to bill, my insurance said Gen Dentistry billed my insurance as if the crown was complete, which is unethical. Instead of admitting to insurance they offered to send me the check and I could turn this over to the new provider. When the check didn't arrive I was told it was sent to an old address. I asked to stop payment and send a new check and was given attitude, and that we'd have to "check with the doctor." I remained patient and polite and still was treated like I was asking for too much. Practice also refused to refund my out of pocket deposit.

Dr. Demarest and her staff are fantastic. My husband and I have been patients of their office for…read moreyears and have never had an issue. Recently I had to replace an old oral appliance and Dr. Demarest made recommendations based on my sleep apnea. I've tried C-Pap machines but with claustrophobia couldn't tolerate that device, so with an upgraded mouth guard designed for sleep apnea I've had great success with the oral appliance as treatment. I'm one of those "chickens" when it comes to any kind of dental work and they've always been compassionate and patient with my phobias. A special thank you to the Practice Manager Beauna who helped me to navigate my medical insurance coverage for my oral appliance. She has jumped hoops with the insurance co on my behalf, going above and beyond what she needed to do so my insurance would cover my appliance. Thank you!!!

I love this practice!!!!! Doctor Demarest is great and the staff is so pleasant. I really like…read morethis place and highly recommend them.

Was impressed with care at first. I was sat in the office to plan out my dental care which totaled…read more$3400 I opened a care credit line to cover the expenses fast forward a few months where I was hit for a $2200 unexpected bill and not one person in that office would offer me any help. I still have no idea what totaled $5,600 I have gone through all of my claims with my insurance company and the patient pay portion doesn't come close to the $5600. I also haven't even received some of the services planned out that I received the care credit account for.

The ABSOLUTE worst dental practice on Cape Cod. I had an extraction and paid in full after service…read moreon 10/02/24. Aspen Dental was asked to submit my invoice to my insurance company. Fast forward 5 months later, and Aspen Dental has NOT submitted the appropriate information to my insurance company. I have called Aspen Dental 4 times, since service, to find out why they can't do their job. Today, March 14th, I receive a letter, from Aspen Dental, telling me I an NO longer able to receive treatment at ANY Aspen Dental. Really? Aspen Dental is the WORST!!

Everything was fine until I checked out. The receptionist told me the fee was 302.00 or 301 and…read moresome change for the visit. I explained that I had their insurance plan. After some checking she said that my plan had expired. Why wasn't I notified that my plan had expired I asked. No answer or apology offered. I was shocked to learn what I owed for a clean and check. Had I known or been notified I would have taken care of it. I was pleased with the care but NOT the financial or administrative part of the practice.

My appointment yesterday was for my semi-annual cleaning. Jill was awesome! I typically don't…read morelook forward to these visits as hygienists in other practices I've gone to in the past literally gouged my gums leaving my mouth sore all day, but not so with Jill, who was thorough and efficient without the torture! Thank you Jill!!

Absolutely horrible practice. I went to have a crown replaced which spontaneously came off after…read morebeing placed by another doozy dentist on Cape Cod. As a result of just having the crown replaced I have been in pain since day one. I waited for a month hoping the nerve he damaged would calm down. Nope it did not. One would think that when smoke starts to put out of your mouth because the dentist is heating up your tooth so much he would stop. Nope, today I was informed I will now need a root canal because of his negligence and horrible practice. I will head off Cape for a second opinion and stop by the Barnstable District Court to file a small claims against the shameful practice. STAY AWAY if you value your dental health.

Have been a patient for 25 years and have enjoyed seeing everyone every 6 months the entire time.read more

They took us in during covid when we were new to Cape Cod. And they are professional and…read moredelightful. We drive an hour each way, that's how good they are. Highly recommend.

I went to Hyannis Family Dentistry for the first time today, for a cleaning, and I was very…read moreimpressed with them. The women working the front desk were very nice and efficient. The dental hygienist, Jessica, was extremely professional and personable. I can't tolerate cold water so she had to do an old school cleaning and she did it spectacularly well. She also had to take 18 x-rays and she did everything possible to make it as easy as she could. Dr. Yeh was also very professional and personable. I appreciated that he's conservative and doesn't try to get you to have procedures you don't truly need or need yet. This will definitely be my family's new dentist!

Is new patient here. Dr. Geoffrey Carignan took care of me recently for a complicated procedure…read morewhich was successful and went smoothly. He and assistant Christina were professed kind. I made the right choice by selecting this group for my dental needs

Dr Egan is the best. I was afraid of the dentist until I was treated by Dr Egan. He has a gentle…read moretouch and explains everything as he goes. His staff is very friendly. Quality care in a very clean environment! I would highly recommend.

DO NOT go to this dentist. Rude, lazy, acts like he's drunk. Had a cleaning 2 weeks ago. My mouth…read morehas been in pain since. I paged him yesterday -- he was rude and lazy and said call me tomorrow. I made an appt with another dentist.

Went for routine cleaning..5 minutes after leaving office crown on my tooth 7. Fell off. Went back…read moreto office was told he was out to lunch ..come back later..had a doctors appt at mass general so could not come back..came back next day with crown in hand..was told these things happen..sent nurse in to tell what cost of new crown would be..very upset they took no responsibility for crown and went elsewhere..very unprofessional.

My insurance recently changed and i found myself now a patient of Great Expressions in Hyannis, MA…read more My first (and only ) experience was very pleasant. The office was clean, easy to locate with sufficient parking and a short wait time to see the dentist. The staff (front desk, dental assistants & dentist) were very polite and helpful. They addressed my concerns and thoroughly explained the paperwork & Xrays to me while we came up with a dental game plan. i did not feel i was being rushed or ignored. It was made clear that i was only interested in services that were covered by my insurance and they complied. i go back in 3 weeks for a cavity fill. So far i do not have any admin paperwork or tooth repair issues but as a patient who tends to get involved upfront with issues & concerns, my great expectation is that they will continue to be reliable & thorough & i will continue to go.

absolutely horrendous dental office ever . They closed up over night and left all of their patients…read moreflat !!!!

Excellent Dental Care. It is a community health care facility, yes, you have to make appointments,…read moreyes, you have to adapt - follow their procedures...and YES, they will take care of you for emergencies, follow ups. Professional, amiable and helpful front staff. Back of the house supervisors are available for assistance during special circumstances Highly efficient, do recommend

I have been trying to get Harbor Health of Hyannis, MA to renew a prescription for a relative and…read moreHarbor Health has stalled 3-4 days. The medicine is a type that one should not withdraw from quickly as there are serious side effects. Health facilities that prescribe prescriptions should not leave their patients hanging. On calling Harbor Health on multiple occasions I just keep being stalled with various excuses. If you need medicines in a timely manner I would not recommend Harbor Health of Hyannis. Bob