Beautiful open immaculate facility, super people at desk, professional, hygienist was kind and…read moreprofessional, dentist was amazing. They did crown in one sitting and it is perfect! Perfect fit, perfect match color. Excellent practice

I went to East Brewster Dental for the first time in February 2026.....they have a very joyful…read morefeeling office, starting with the front desk employees. Jason was my dental hygienist and Dr. Medi was the dentist. I had lots of xrays taken, a great cleaning and professional upbeat follow up by Dr. Medi. I highly recommend this practice! They also treat my 98 year old Dad, who thinks the world of them.

Booth is an excellent dentist. In addition to superior skills and knowledge, he posses the…read morerequisite bedside manner that makes your experience informative and positive. Just having had a tooth extracted, I'm not in the mindset to write a lengthy review. That being said, the positive experience did provide me the need to properly recognize and note a well deserved acknowledgement. I'd give the man 6 stars if I could.

I unfortunately had a very negative and traumatizing experience at General Dentistry of Cape Cod…read more I discovered the practice when I had a small chip in an onlay during the time that many practices were closed due to lack of PPE and COVID-19 restrictions. I was thrilled to find a practice that was in good shape to open and could help me within a week of calling about my situation. Upon my arrival, I noticed that the practice was taking health and sanitation precautions very seriously, which is certainly a relief during this time. When examining my tooth, Dr. Uzpurvis expressed concern over what was tooth and what was onlay. The onlay was done using CEREC technology so the color was designed to match my natural tooth. When examining the X rays, I was told there were two white lines beneath the surface which must be a crack, so he drilled very far into the tooth and prepped it for a crown versus an onlay. I was not having any pain under the tooth and the chip was just a small chip on the side where food was getting stuck. When I showed the X ray to my provider who put in the onlay, she explained these were actually cement lines, not a crack, which explains why they only appeared below the surface. The prep was very painful. I usually have a high tolerance for pain, but this was unbearable. I went home swollen and was told to come back the following week for "ES." I asked what this was and Dr. U said "don't worry about it, we just move around the gums to make room for the crown." I woke up the following morning with blood on my pillowcase and in my mouth from the dental work. The temporary crown I was given was very uncomfortable. When it was ultimately removed the base of the crown had not been shaved down and was very rough on the skin. Shaving down this crown would have taken 2 minutes max and alleviated so much discomfort I was experiencing, but this was just one example of the patient not coming first at this practice. It was also too wide. I returned to the office the next week for the ES, which is actually electro surgery - a gingivectomy. I was not at all prepared for this invasive procedure. Essentially a tool is used to burn the gums around the tooth. It was very painful and leaves your gums raw. This procedure took place on May 18 - it is currently July 20 and my gums have still not fully recovered. After the ES was complete I was in a lot of pain and required more novicaine injections. I was then given an Advil and a Tylenol as I was not prepared with any pain medication, not understanding what type of procedure this would be. Finally we were done and the mold was taken for the crown. After looking at the mold I was informed that this procedure was not the right one and I was going to have to wait weeks to heal and then go back in for a crown lengthening surgery. I broke down. I was already traumatized from this surgery, and now I need another? I asked for an explanation. Dr. U said that when he got halfway around the tooth he thought it might not work but kept going. I asked why we didn't catch this beforehand and got a few frustrating responses. The first was "I was trying to save you some bucks" and the second was "I mucked up, this was the wrong procedure." This was all so shocking to hear. As a patient, I want to know the risks of a procedure before going into it so I can assess if putting myself through something very invasive to potentially save money that may or may not work would be worth it. I was not given the opportunity to understand any of the risks or really any of the decisions being made while I was in the chair. Because I was in pain and clearly upset from sitting through what turned out to be an unnecessary surgery, Dr. U liberally prescribed me a Tylenol with Codeine and Lorazepam - a drug I had never heard of or taken - to treat the anxiety of coming back. I was told Lorazepam would "feel like a glass of wine" and to take it on my way in. I was not about to trust taking a new drug after this treatment and threw the bottles away. I called my regular provider after this experience, and she offered to take a look at my case the following week now that her practice was up and running. I was shocked to see that much of the onlay that I believed was taken out was actually still intact, which means we probably took out a lot of good tooth in prepping for this crown. I had the crown done elsewhere. When I went to bill, my insurance said Gen Dentistry billed my insurance as if the crown was complete, which is unethical. Instead of admitting to insurance they offered to send me the check and I could turn this over to the new provider. When the check didn't arrive I was told it was sent to an old address. I asked to stop payment and send a new check and was given attitude, and that we'd have to "check with the doctor." I remained patient and polite and still was treated like I was asking for too much. Practice also refused to refund my out of pocket deposit.

The staff is wonderful. I went for a root canal and for cleaning my teeth. The hygienist is a…read morereally fun woman that speaks Spanish and portuguese and the doctor is great and so patient. I used to be so afraid of the pain that can be caused by a root canal but I had two in this place and the experience was great. I didn't feel any pain. The staff is so attentive that I definitely recommend this place to others.

Super friendly staff and great job cleaning my teeth! They even helped me out with bill pay so I…read morecan fix my crown! Warm office setting and mellow atmosphere made for a pleasant visit to the dentist

I have been a patient at this office for many years and I've always been treated with respect and…read morekindness until now. I had an appointment at 3 o'clock on May 14 or 15. I don't recall the date exactly One of their patients who was scheduled ahead of me apparently canceled their appointment and they put me in to that appointment at 2:10 PM, but I had other things to do and I wanted to keep my appointment at 3 PM. I texted them at 3 PM about my appointment and they told me that I was being charged for a missed appointment and that they couldn't make any other appointments for me until this charge was paid and when I asked how much it was it was $100. Now I don't think it's my responsibility to have to accept their earlier appointment when I've already planned my day around my 3 o'clock appointment. So I didn't get to the dentist that day because they told me I didn't have any appointment at 3 o'clock or on any other day.(until I pay the hundred dollar missed appointment fee.). I didn't miss my appointment. They tried to change it and now they won't make any appointments until they get their hundred bucks.!! If you think this is "taking care"of their clients then expect that kind of treatment from them if you become one of their customers! I've never been treated so shoddily by a medical office in all my 80 years. And believe me I've been in a lot of medical offices in these last 80 years so if I could give him a half a star, I would give them a half a star, but not because of the dentist because of the office staff. I've been with them for years --before anybody who works in that office today worked there. And this is how their current office staff treats their long-term patients when there is a little issue over an appointment time. I contend that my appointment shouldn't necessarily be changed because a client ahead of me canceled their appointment. They should try to fill that appointment with someone on their waitlist. Their behavior in this matter, I feel, was totally unacceptable and I will ultimately take this matter to court to get my $100.00 back. If I didn't like my dentist so much I'd never go back there again.

I have only good things to say about Dr. Chun and his dentistry skills. Professional, calm, precise…read moreas well as willing to answer questions and explain thoroughly. A year ago I needed a crown as my tooth split in half. I was dubious but the one-day procedure was amazing and effective! This year I experienced a deep abscess after two visits we were still unable to pinpoint the exact location, so he treated it with antibiotics with instructions to check back and let him know how I was doing. The office staff is kind and sympathetic, and appointments for painful teeth are made ASAP. Finding a dentist you can trust is not an easy thing and I am grateful this practice was recommended to me by my own dentist when she retired. Feeling well cared for teeth-wise!

I went in this past week to set up a new dentist with a cleaning, x-rays, etc…read more Making the appointment was easy and convenient. The reception staff was thorough (sent me my paperwork in the mail) and very friendly. She explained the entire process and what I would expect to pay after the insurance did their portion. The dental assistant, hygienist, and dentist were all exceptionally friendly and didn't give that wicked "I know you don't floss enough!" look! haha. I had a fantastic experience and look forward to my next appointment.

The parking is always tight and the dentist I see is not very personable…read more She talks to her staff like you're not even there.... Just another set of teeth.

After having some not-so-great experiences at other dental offices where I felt judged and…read moreuncomfortable, I was honestly nervous about finding a new dentist. I'm so glad I gave this office a chance. From the moment I walked in, everyone was incredibly kind and welcoming. The receptionist, dental hygienist, and dentist all made me feel comfortable and respected. I need quite a bit of dental work, which can feel overwhelming, but they took the time to explain everything and put me at ease. The dentist worked with me to create a treatment plan and reassured me that we would take things one step at a time. That simple approach made such a difference. Instead of feeling anxious, I felt relaxed, supported, and genuinely cared for. I highly recommend this office to anyone, especially if you've had negative dental experiences in the past. They made me feel welcome and comfortable from start to finish.

They took us in during covid when we were new to Cape Cod. And they are professional and…read moredelightful. We drive an hour each way, that's how good they are. Highly recommend.

My appointment yesterday was for my semi-annual cleaning. Jill was awesome! I typically don't…read morelook forward to these visits as hygienists in other practices I've gone to in the past literally gouged my gums leaving my mouth sore all day, but not so with Jill, who was thorough and efficient without the torture! Thank you Jill!!

Everything was fine until I checked out. The receptionist told me the fee was 302.00 or 301 and…read moresome change for the visit. I explained that I had their insurance plan. After some checking she said that my plan had expired. Why wasn't I notified that my plan had expired I asked. No answer or apology offered. I was shocked to learn what I owed for a clean and check. Had I known or been notified I would have taken care of it. I was pleased with the care but NOT the financial or administrative part of the practice.

5 stars from the front desk to scheduling to the hygienists and dentists all top notch! They make…read moreyou feel comfortable and bend over backwards to accommodate you! I will stick with Dr Butts until the wheels fall off! Thank you!!!

I was seen as a new patient in the morning, and after the initial exam and x-rays they scheduled me…read moreto come right back that afternoon for the extraction of a broken tooth that was causing me pain. There was a curved root that made the process difficult, and the professionals performing and assisting the procedure did everything they could to make me as comfortable as possible during it. As I was checking out afterwards a staff member thought I appeared a little unsteady and had me sit. I was then evaluated and attended to and assisted and watched over as if it was my family caring for me. I was told to make myself comfortable and to stay as long as I wanted. When I was later ready to go I was told to be sure to let them know I got home safely. I feel lucky to have found this dental practice and I will be staying with them and have sung their praises to friends and family.