I normally don't leave reviews like this, and honestly, I purposely waited a full year before writing this.
I was a first time car buyer when I went to this dealership. I was in a desperate situation and needed a vehicle for my family and children, so I wasn't thinking as carefully as I should have been. Looking back, I really wish I would have slowed down and compared my options.
The first vehicle Blake Hanna brought out for us had the airbags deployed and the seatbelts didn't work. He was asking about my down payment before I had even really gotten a chance to look at the vehicle. Because I was desperate for a car, I was honestly willing to accept what was available to me until I saw the condition that car was in. I just couldn't understand how that was considered okay to put a family in.
I eventually purchased a different vehicle that I liked. I put $3,000 down and my payments were still almost $500 a month on a vehicle that was already about 15 years old. I understand that I should have shopped around more and known more as a first time buyer, and I take responsibility for that. But there were other things that happened that really bothered me.
The paperwork from the sale says the vehicle had 120,000 miles, but I have a time stamped picture from the same day showing the odometer at approximately 128,000 miles. That's an 8,000 mile difference, and I still have the paperwork and the picture.
I also referred my husband to Blake after seeing the advertisements about getting a referral bonus when someone you refer buys a vehicle. When I asked about the referral bonus, I was told I couldn't get it because my husband and I were in the same household. That wasn't something I understood from the advertising, and I had to argue about it for quite a while before I eventually received a $188 referral check.
What makes this whole situation even more disappointing is that my husband's experience with Blake was actually really good at first. My husband really liked him and spoke very highly of him. Blake gained his trust and told him that after making his payments on time for a year, he would help him get into a truck. My husband believed him and had been looking forward to that for an entire year.
That's actually why I didn't leave this review sooner.
I wanted to give Blake the benefit of the doubt. My husband trusted him, and I wanted to see if he would actually keep his word. When that one year mark finally came, my husband was expecting Blake to follow through. Unfortunately, that didn't happen.
My husband was genuinely hurt and disappointed, and so was I.
I can't speak for anyone else's experience, and I'm sure other people may have had good experiences here. But based on everything that happened to me, from being shown a vehicle with deployed airbags and non-working seatbelts, to the mileage discrepancy, to having to fight for the referral bonus, and then watching my husband put his trust in someone for an entire year only to be disappointed, I personally cannot recommend Blake Hanna.
I went into this dealership needing help because I was in a difficult situation. I just wish I would have felt like someone was actually looking out for me instead of feeling like my desperation was being taken advantage of.
If you're a first time buyer, my advice is to slow down, inspect everything, verify the mileage, read every piece of paperwork carefully, compare different dealerships, and don't feel like you have to take whatever is put in front of you just because you need a vehicle. read more
