Ike was great. I needed help with a check engine light and a few cosmetics car pieces. He was able to fix both sets of problems. He was transparent and confirmed pricing with a paper trail the whole way. I highly recommend coming here. Come early because they get busy! read more

Gateway Auto Service & Body Shop - Bottom Car cover needs repair - Auto Repair Near Me - Los Angeles, California

See all

Do not come here unless you have insurance. If insurance isn't there to fight for the right charge amount, this shop will over charge you substantially. I have three different points in the below to show you how and why. My catalytic converter was stolen and this was the closest auto shop. I originally didn't think my insurance covered it, so I got a quote from them that was $3,900. He said the part itself was $1,900 because they had to get it from the dealer and there was no other option. I authorized the work. I asked my insurance and turns out they did cover it. The insurance was actually able to source the part for $600. Yes, this was one overpayment. Due to the theft, the check engine light was on. The shop said they had to spend $800 worth of electrical work labor to find the cause and then determined that the computer need to be replaced. The insurance suggested I go to a dealer instead because they have better diagnostic tool. They figured it out that it was due to a ground wire. The diagnostic from the dealership was $300. To fix it was an additional $550. Total was $850. This is compared to the $800 worth of diagnostic the shop asked for and then wanting to replace unnecessary part because he didn't know what he was doing. Finally, I needed to install a catalytic converter guard to prevent further theft. I asked the shop how much it would be. The initial estimate was maybe $700 - $800. Then when it was finally done, it was 998. I asked why, he said the part alone was $599. I asked him to show me the receipt. He "couldn't provide it". I asked him where he got it from. The Toyota dealer down the street. I checked online. The part was only $160. This is also ignoring the upcharge in labor since a shield takes about an hour to do. He charged two hours of labor. So, he essentially tried to charge me $1,000 for a maybe $500 job by overinflating part and labor costs. I showed him what I found the part cost to be online and he knocked down $180 magically and saying he's doing it at costs...still wouldn't go any lower and start making excuses for the upcharge like it's "four pieces" and "had to call around 3-4 shops" Don't believe me? See the attached screenshot of the online price and the part he used in the box. Finally, the installation job. If you go here, make sure to ask him to keep the parts receipt he got before he buys them so that it "doesn't get lost". Ask for the exact price before hand. Don't take any excuses. And only go here if you have insurance to pay for the work. Otherwise, you will regret it. read more

See all

Quick, fast, and reliable service. Ask for Ike and Ricardo! They fixed my sunroof. Will have to come back again to fix more read more

Gateway Auto Service & Body Shop - Auto Repair Near Me - Los Angeles, California

I needed a front bumper repair on my Honda CRV and given that it was hanging off the side it was time sensitive. Ike was extremely responsive by phone and answered all my questions. He got me in right away, met with me, talked to his auto body mechanic Julio and they were able to get me out and back on the road the same day I came in! Amazing service and fast. Will definitely be back for future body work. read more

See all

Great service and love supporting a neighborhood business!! And fast great easy spot!!

Great service! Ricardo was very helpful & speedy. Would recommend to come here for an oil change

Julio (Mechanic) and Luis (Owner) Were angels! We drove down from South Bay earlier that day, and our undercarriage started dragging due to poor work from our previous mechanic after an Axle change. I drove up without an Appointment for the first time, and these two took care of me like I was a lifelong friend. The identified and informed me of the issue, and address all within 30 minutes! Will be back again for a full service inspection when we move to the area. read more

See all

Ricardo helped me check the engine light today. He did the service fast with discounted price. I didn't wait. He just finished everything in 10 mins. read more

Gateway Auto Service & Body Shop - Auto Repair Near Me - Los Angeles, California

See all

This was my first experience with Gateway and I am very pleased. Ike found time to charge my air conditioner on the only day that I could be without a car -- during a very hot week They were quick, professional, and gave me an excellent price. I will definitely go back. read more

WARNING SCAM He won't give you you key back until you give him a 5 star review. His work was okay, but definitely not worth the price. I'd really recommend looking elsewhere. read more

Super great, fast, and understandable!! Will be coming back. Took care of all the issues and gave me a good price. I even went back a couple hours later because of a noise and he helped me remove a rock from my tire!! read more

See all

Ike was very responsive and helpful! Was able to get my car in and out in one day. I'm a young woman and I was treated with respect and fairly, which is not something I can say for all shops. read more

Gateway Auto Service & Body Shop - Auto Repair Near Me - Los Angeles, California

See all

I called this morning to see if they could change my spark plugs. Ike was very sweet and helped me out really quickly. Prices are reasonable, and they are very commutative on the parts they will change in the vehicle. Have me updates through out my service which I appreciated. Will be coming here again to get any service done! read more

Gateway Auto Service & Body Shop - My spark plug change update - Auto Repair Near Me - Los Angeles, California

Ike is great! I had a service engine light on and needed my brakes checked...he met me early so I wouldn't be late for work and got to work on the diagnosis immediately. He called me within a couple hours, told me what needed to be done, said my truck would be completed by the end of the day-he resolved the check engine issue and put brakes on. It was easy and the work was great! A couple weeks later, I needed his help again. He responded immediatley to my text, met me early again-another issue resolved. Ike provides excellent customer service, is accommodating, and his workers do a great job! They're on time, the rates are reasonable-going to have him fix a scratch/dent now too. I highly recommend Gateway Auto Service! read more

This business was recommended by another local business that was great at replacing my old tires, and the best referrals generally come from those in the same line of business. Ike was super responsive, called me and discussed the scope of work, asked for photos of the damage that needed attention and was willing to work with my insurance company. So far, so good. Looking forward to updating my review once the repair to my car is completed. read more

Service was very fast and effective. Ike and his team were incredibly helpful and knowledgeable. They answered all my questions and provided an estimate before beginning work. read more

See all

Brought my car for assessment of AC leak. Ike and Ricardo were able to fix me up quickly. They explained everything thoroughly and made it a pleasant experience read more

Gateway Auto Service & Body Shop - AC Leak Assessment - Auto Repair Near Me - Los Angeles, California

See all

Fast and reliable service. Fair prices. Look for Ricardo and Ike :) Fast and reliable service. Fair prices. Look for Ricardo and Ike :) read more

Gateway Auto Service & Body Shop - Auto Repair Near Me - Los Angeles, California

Ike was very helpful. I came in the morning to do some bodywork on my car. Ike and his staff were super professional and got my car done by the end of the day. Excellent work. Thank you! Tati & Cindy read more

Very nice people, fast response, finished the oil change within 15 mins, saved my day. read more

Gateway Auto Service & Body Shop - Auto Repair Near Me - Los Angeles, California

Ike is the best!! My car unexpectedly died and would not start. He was able to squeeze me in and coordinated with me early on a Monday morning to get my car towed and serviced as soon as possible. He and Ricardo were able to figure out my battery issue very quickly and provided me a very reasonable quote. They are also very efficient as the repair was completed by the same day afternoon. Ike was very communicative and kind throughout this entire stressful process and I will definitely be taking my car here for maintenance from now on! read more

See all

Had a fantastic experience at Gateway! I realized my tail lights were out and it was unsafe for me to drive at night, so they helped me out and got the problem solved the same day! It was a whole electrical issue & they still squeezed me in so I didn't have to uber across the city home. It was really kind and saved me a ton of money. The work was quick, efficient and they were really nice. Thanks Ike!! read more

Gateway Auto Service & Body Shop - Electrical wiring for the tail light issue - Auto Repair Near Me - Los Angeles, California

See all

Ike was helpful in fixing my car after I had an issue while driving on the freeway. His service was fast and efficient, and he was communicative of any services needed. read more

Gateway Auto Service & Body Shop - Auto Repair Near Me - Los Angeles, California

Ike and his team were great to work with. very quick. I got a couple of freebies on my first visit, too!

I had so many issues with this place. I first got in contact with Ike, and let him know I needed a basic inspection. I let him know that I'd like to get in that same day, but that I was moving in the morning so my schedule would be based on when the movers would be done. He kept pressuring me to give him an exact time, and when I told him I wasn't sure if I'd make it that day, he pressured me even more saying he already bought filters expecting me to come in (how would he have even known I'd need filters?) So I bring my car in the next day for the inspection. I let him know I was leaving town for a week, and would have to leave the car with him until I returned, and he said that was fine. I confirmed twice that he was ok with that., and he was. So while I'm out of town, he calls me to tell me he did the inspection and oil change, which I was fine with. The he tells me that I also needed new brakes which would be $900. I tell him I don't want to commit to that while I'm on vacation and will decide what to do when I'm back. So then he tells me he can no longer keep the car parked at his garage while I'm away since he won't be working on it. Completely going back on what he said earlier. So I'm freaking out trying to figure out what im going to do. I finally talk him into letting me keep the car there until I returned like we initially discussed. But that was a really stressful moment for me. Then, while I was still on vacation, he demanded I Zelle him (before I even picked up the car). Mind you, he told me I could pay when I returned. I've never had a mechanic ask to be paid before I even got the car. But I did it. Then, on the day I'm supposed to pick it up, he's unresponsive about how I'm going to get my car since he said the garage will be closed when my flight landed. I kept texting him until he finally responded, and told me my car was parked at the garage and he left the keys OUTSIDE with it. They were literally on the floor and anyone can walk in. Finally, I noticed the very next day my tire pressure light was on. He never even checked my tires or put air in them, which is basic inspection stuff. This was a very stressful experience and I will never take my car to them again. read more

I plan to keep my 2012 Prius alive through the end of the world, and I now have Ike, the most amazing, honest, clever auto mechanic to help me get there. He helps me invest in my car to keep its value. I just brought in my baby after a few years away for a lot of much needed work, wheel work and struts, oil changes, coolant flushing, some fixes to the electrical system, and finally, at long last, a catalytic converter shield, all things I have put off because of the expense. Not only did Ike do all of this work carefully, he was in contact with me via text and phone the whole time to track the expense and what I could afford. He even threw in free electrical inspection and a mini detail so that my car now seems brand new with stains taken out of the carpet I thought were there forever. Ike is the best!! You can trust him to take care of you and your car, the most precious thing you have on these brutal, pothole filled Los Angeles streets. read more

See all

Requested a quote on repairing my front left axle since my boot was already leaking grease and making the clicking noise. The owner quoted me pretty close to what I got from another shop, so I decided to go with him since the shop is a lot closer to where I live currently. Owner was very friendly and responsive to any questions I had. He also took pictures of before and after of the repair and made sure the car was cleaned of the grease from the leaking boot underneath my car. Based on my experience I do recommend checking them out in the Mar Vista/Santa Monica area. The repair was sooner than later and the owner gave me a ride home and picked me up since I lived local. read more

See all

Fixed my brakes on my VW and gave me a good deal . Highly recommend! Fast service !!!!

Ike was very responsive and informative. Fast turnaround and he helped to use japanese parts for my 2017 Lexus ES350. Price of service was a couple hundred dollars cheaper than the dealership. read more

Gateway Auto Service & Body Shop - Water pump and drive belt replacement - Auto Repair Near Me - Los Angeles, California

Amazing fast service by Ike! I was looking for a new mechanic in the area and was recommended to come here from a friend that is a loyal customer. Happy with the service! read more

High ratings here aren't quite what they seem. The owner actively asks customers to leave 5-star reviews in exchange for discounts (that's how he got me as well) and even pushes you to write about specific aspects of the service before they've actually happened, like "quick" or "quality" service. When I called ahead to ask about doing a tire rotation along with an oil change, Ike said, "Yes, we can do that. I'll take care of you," which led me to believe the rotation might be included. I should have clarified the price upfront, but when I arrived, I was quoted $70 for the rotation which was separate from the price of the oil change. When I said I'd have it done elsewhere, he immediately started negotiating the price and again offered a deal if I left a 5-star review, telling me what to include in it. In the end, the service itself seemed okay and I did get a lower price on the tire rotation--but only after some back-and-forth that left me feeling annoyed and misled. Overall, the lack of transparency, negotiating, and repeated pressure around reviews felt scammy and left me with a sour taste in my mouth. Don't want this to happen to others who see a high review here. Definitely won't be coming back. read more

Ike and his team were fantastic. We called same day in the afternoon and Ike was more than accommodating with helping us with our problem. We had a bit of an issue replacing a part ourselves that prevented the car trunk from opening and closing properly. Ike and his team were able remedy our problem in such a quick and efficient manner that we were able to run the errands we needed for our trip the next day. Highly recommend coming here, quality and service and communication is fantastic. read more

Gateway Auto Service & Body Shop - Able to take stripped Torx screws out and replace failed door latch - Auto Repair Near Me - Los Angeles, California

See all

He was really nice and explain well. I am glad to find this place. It is really reasonable price!! read more

See all

Ricardo, the mechanic, helped me right away, and Ike is amazing. Price was very reasonable. My MB is here, and he will fix it.

Great service and very friendly! Quality service from Ike and Ricardo. They even offered me a cold juice drink!

Highly recommending this shop on the west side ! I called a few shops and they had very fair prices. I was having a coolant issue with my Jeep and worked with Ike at Gateway Auto Service. He was able to replace my thermostat and change the coolant. I asked for the car to be finished on same day. I needed to get the car back to me before the weekend and they were able to deliver on time and treated me very fairly. read more

See all

Been coming to Ike since 2020 always quick service and really good prices. Recently needed help with my grill that was torn off and battery service. He had me in and out and at a good price. Def can't need these prices and quality of service on the west side. read more

Gateway Auto Service & Body Shop - Grill missing - Auto Repair Near Me - Los Angeles, California

See all

Ike and his team were so helpful! They finished the service even faster than estimated and were very helpful. Cleaned my engine right up!! read more

Gateway Auto Service & Body Shop - Engine was super dirty when I took it in - Auto Repair Near Me - Los Angeles, California

See all

Had my breaks changed same day. Great service and fair prices. Highly recommend! Ike and Ricardo is great

I was working on my car recently, and unexpectedly encountered an issue that I couldn't fix myself. I called Gateway Auto the next morning and dropped my car off in the afternoon. Ike and his team were so accommodating and helpful - Ike asked that I send him photos to his cellphone so he could provide a diagnosis, and they were able to help me resolve my issue on the same day! Would definitely come back again, and highly recommend the work that the team provides! read more