1. Gate City Kitchens

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Greensboro, NC

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Services - Gate City Kitchens

Countertop installation

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1 year ago

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US Cabinets Express

US Cabinets Express

(9 reviews)

Excellent Value, Quality and Service!!! If you're looking…read morefor flooring, countertops or cabinets this is the place to go. They have many different styles and price points. The big box stores tell you, it will take 12 weeks or more just to get your cabinets, go to US Cabinets Express. A few weeks and they are ready to go. The cabinets came in long before we were ready for the install. They also have all kinds of fun options to choose from. When we couldn't find the exact brass hardware we wanted, David went the extra mile and searched until he found exactly what we wanted. David is so passionate and knowledgeable about everything he does. He was always on call for any questions we had. He has cultivated a well equipped team to handle all aspects of any project they take on. We enjoyed the remodeling project and made friends with the team. They are excellent at what they do and its shows. We now have a kitchen that's amazingly beautiful and functional. US Cabinets Express is an exceptional company and I most highly recommend them.

I rarely leave negative reviews, but after exhausting every reasonable effort to resolve this…read morematter directly, I feel it's important to share my experience. In October 2025, I contracted with U S Cabinets Express for a kitchen cabinet project and paid an $8,126 deposit after being told the project would take approximately 4-6 weeks. Unfortunately, that timeline was never met. Over the following months, there were numerous missed appointments, repeated delays, changing explanations, and multiple promised updates that never materialized. I repeatedly requested documentation regarding the status of my order and attempted to work with David to resolve the situation. When it became clear the project was not moving forward, I requested a refund. David ultimately acknowledged in writing that the refund was owed and later proposed a written repayment plan. However, the agreed-upon repayment schedule was not honored, including the first scheduled payment. He even then reached out a little over a week after the first payment was due to state he had a payment for me but it was never delivered and a little over a week later he has not responded to any messages. I have continued to communicate in good faith and have provided multiple opportunities to resolve this matter without court involvement. As of this review, I have been without resolution for more than 8 months and have been forced to pursue legal remedies to recover my deposit, though based on a public records search of court cases I have doubts I will recover anything. I understand that unexpected circumstances can affect any business, and I have tried to be patient throughout this process. However, my experience has been that repeated commitments were not followed through, and I no longer have confidence that the matter will be resolved without court intervention. I encourage anyone considering doing business with this company to ensure that all promises, timelines, and payment protections are documented in writing and to carefully evaluate the risks before paying a substantial deposit.

Reico Kitchen & Bath

Reico Kitchen & Bath

(1 review)

I cannot say anything about the work this company does because I did not use them, but their…read morecustomer service is horrendous. I walked into their showroom and immediately asked if they sold to the public. They assured me they did and I proceeded to tell them I was looking for custom cabinetry. I was they would be with me shortly. No one else was in the showroom. After a 30 minute wait, I decided to leave because they were standing around and never assisted me. On my way out, I was asked by the same woman what I was there for and again, told her. I told her I had waited long enough and was going to leave and she became extremely sarcastic with me. I would never recommend this place to anyone.

From the owner: Our goal is to provide each customer with products and services that exceed expectations. We do…read morethis by listening to the customer and developing an understanding of their particular needs. Serving the Triad community since 1973, Carolina Kitchen & Bath, Inc. is committed to providing its customers with a superior level of quality and service. We carry products only from manufacturers providing a high level of customer service that matches our own. By employing our own full time installation crews we can guarantee that each job is installed to our exacting standards. Each of our designers has, on average, 14 years of experience allowing us to help you create a kitchen or bath that is both aesthetically pleasing and functional.

Gate City Kitchens - contractors - Updated October 2026

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