I am extremely disappointed with the lack of communication and patient support during a very…read moreserious medical situation involving my husband's upcoming colonoscopy after a positive Cologuard test. For weeks, I tried to reach the gastroenterology office with basic but important questions about bowel prep instructions and never received adequate guidance. We were also given conflicting or unclear information about the procedure and preparation. As the procedure approached, we were told we would need to pay a significant upfront amount (around 30%) before care could proceed, even though this is medically necessary follow-up after a cancer screening test. We were not offered clear help navigating financial assistance or patient advocacy, and it felt like the focus was on payment rather than ensuring timely medical care. I also learned through billing discussions that there may have been issues with how the procedure was coded, which could potentially impact insurance coverage. This added even more confusion and stress to an already urgent situation. What was most concerning was the lack of proactive communication and support when we clearly expressed distress and concern. Instead of helping us find solutions, we were met with a cancellation-type response due to inability to pay upfront. When dealing with a possible cancer-related diagnostic situation, patients should not feel ignored, confused, or unsupported. I hope the office improves communication, billing transparency, and patient advocacy moving forward.

Dr. Reddy is my ALL time favorite Dr. He's passionate & he literally takes his time with you. When…read morehe's with you, you receive his undivided attention. #LoveHim

I have been seeing Dr. Booth for several years. I think he is amazing and so is his staff. I have…read morenever had any kind of issues with anyone there. When it seems like someone is not their best emotionally or as some of the reviews say that some of the staff can be rude, I just try to stay positive myself and talk with kindness and try and lift their spirits. We all have those kinds of days when we are not kind to everyone around us. I do that anywhere I go. Not anyone of us can say that we are always cheerful. Just think about that before we go off on someone or change doctors because someone in the office is having a possible bad day. Everyone, have a blessed day. Live, Laugh and Love yourself and others. Tammy P.

"I visited Northlake Gastroenterology offices on 1/31 with my mom, and everything went smoothly, my…read moremother's appointment went well, however we did not feel too welcomed by staff member Robin at check in. She was very annoyed, and between the time of check in and my appointment to start, she was speaking poorly about another staff member, not too loud but loud enough to where my mother and I were made aware it was going on. I do not feel she is a very good representation of what the company stands for considering how well the rest of my visit went"

Sadly, I didn't qualify for any of their clinical trials, however they are super nice. They are…read moredoing several for fatty liver and even do a free liver scan, but my liver is healthy!

They conduct paid clinical trials. Right now several going for fatty liver and low t. Friend them…read moreon Facebook and they will have ways to apply to the studies

From the moment you walk through the door you can sense a genuine caring for their patients. I…read morejust had a hand surgery at this facility. I have two more procedures to go through and I wouldn't want to go anywhere but here. Front desk - promptly greeted and my information was taken. The lady was very personable. Pre-op - empathy and genuine caring are hard to fake. My pre-op nurse was so nice. I've had many IV's started and she gets the prize as the smoothest experience ever. She got me some warm blankets to keep me comfortable. Checked on me often. Nurse Anesthetist was freaking awesome. So nice! Operating Room - every here was very professional and personable. Again Nurse Anesthetist was awesome. Recovery - very smooth experience. They called a day or two later to make sure I was doing OK. Great job and I'll be back!

Brought my husband here for surgery. He went back to a room. As soon as he walked in he seen a used…read moreIV on the floor. After changing out of his clothes he noticed more blood IVs on the floor. He then got dressed and left due to the unsanitary conditions of this medical facility where they are performing medical procedures on people.

Well I just read a few reviews but I don't think we're taking about the same place. I have had 4…read moreColonoscopy with Dr. Wardlaw in the past 10 years. Always professional treated me with care, the office staff is always professional and courteous as are the Nurses. I always felt that they took exception care of me I have other medical problems Hip, Shoulder replacement and Back surgery. I'd give them 25 stars if allowed.

Dr Wardlaw is an amazing doctor. However, the staff is absolutely unprofessional as it can get! I…read morereceived a letter stating that Dr Wardlaw would no longer provide medical care for me because I did not show up to an appointment that I did not schedule. Unfortunately I had the pleasure of receiving a call back from Kimberly who is extremely dreadful. She went back to 2014 and said I missed an appointment and that I recently missed an appointment this year so I can no longer be seen. Let me just say I did not receive any notifications or reminders that I even had an appointment that was scheduled by my PCP! I am busy and a reminder would have be greatly appreciated. Anyways I would rather not receive medical treatment from such a hateful place......... all bc I missed 2 appointments? GOOD LUCK!

Dr. Winstead saved my life. He has remained a totally amazing component in my health and…read moremaintaining my crohns disease. He takes an interest in his patients. He and his staff truly care. They speak to you like a person.

From the owner: Specializing in: - Physicians & Surgeons, Gastroenterology…read more(Stomach & Intestines) - Physicians & Surgeons

Best GI Group around. They are far better doctors than the Ochner Group. My wife is an extreme…read morecase and I can tell you 1st hand, these guys are THE BEST.

Do NOT come here if you need actual treatment. All they will do is look at you for 5 minutes,…read moredisinterested at that, and bill you hundreds of dollars for that. Only to give you no answer, and schedule a procedure for weeks/months later. You just have to hope you don't get worse in the meantime. When you do finally get to said procedure day, they charge you hundreds to thousands more dollars just to NOT DO THE PROCEDURE! They are the greediest, lazy set of "doctors" I've ever encountered! Please do yourself a favor and find a genuine medical practice to find care. This place is a JOKE!!!

On May 1st, I underwent a urological procedure at the former NSRMC, now Slidell Memorial Hospital…read more(SMH) East, also known as Ochsner. From my initial check-in with Ms. Mickey to the pre-operative care provided by Ms. Regina and the recovery nurse, Ms. Breann, the experience was exceptionally pleasant. The staff made the entire process significantly easier to manage. While I was aware of what to expect during recovery, their efforts to ensure my comfort were truly commendable. Dr. Gurtner is an excellent physician, and I appreciate her straightforward approach to my condition. She ensured I was well-informed about the procedure, although, of course, no preparation can fully account for the postoperative period. The staff at SMH East consistently provides healthcare services of the highest quality. I have been a patient at these two hospitals since the 1970s, and the standard of care has remained consistently excellent, regardless of the name change.

If I could give negative stars I would!…read more I went to the Ochsner Metairie Emergency Room because I had a seizure, and I would rather die on the street or at my desk than ever go back to that location. As soon as they wheeled me in, I couldn't believe what I was seeing. You couldn't even walk through the hallways because they were completely full of stretchers and beds with patients lying in them. Not the waiting room. The hallways. People were bleeding, passed out, sleeping, and waiting for care. It looked like something straight out of The Walking Dead. I've never seen anything like it. I understand emergency rooms get busy. One of the staff members told me they had just received a large influx of patients within the last 30 minutes. I can understand that. What I can't understand is the quality of care. One staff member came to talk to me, and I asked for a cup of ice. She said, "Okay, I'll be right back." I never saw her again. I sat in that exact same spot for over 30 minutes. It's not like I had been moved and she couldn't find me. She simply never came back. Then it was time to draw my blood and start an IV. Before he even touched me, I told him I have rolling veins and that I'm a difficult stick. I specifically asked him not to fish with the needle. I told him that if he had to fish, I'd rather someone else try. He joked, "I ain't got no bait," trying to be funny. Then he proceeded to do exactly what I asked him not to do. He kept fishing around in my vein with the needle. Usually, if my vein rolls, people stop, remove the needle, and try again or get someone else. He didn't. He just kept digging around. After several minutes, I told him to stop because I didn't want him doing it anymore. He kept saying, "If you don't want me to do something, I won't do it," but by that point, the damage was already done. I grabbed my things, called an Uber, and left. I'm not saying every Ochsner facility is like this because I honestly don't know. I'm talking about the Metairie Emergency Room. Between the overcrowded hallways, the lack of communication, and the way I was treated, this was one of the worst healthcare experiences I've ever had. No one seeking emergency care should have to go through what I experienced.

Started off as an recommendation because I've heard good things from other people about this place…read morebut to my realization this was one of the worst doctors experiences I've ever had. Had a history of stomach issues and never seen a specialist before until I visited and all the nurse staff treated me well before I eventually seen the Doctor. The Doctor came in teaching a Nurse Practitioner but instead of teaching and actually aided a patient in need of help I was used pretty much as a test dummy instead. I stated all my previous issues I was having a was rudely interrupted and almost scolded after listed my symptoms and not being able to give a reason why I was having them. Don't u go to a doctor to find out what's going wrong and not get scolded for it correct? It felt more like going to a police precent and being interrogated by police instead. It didn't help either not being a resident of Louisiana either as the doctors retry much insisted I should see a primary doctor instead which I am obviously but don't u think you should go to digestive specialist for digestion problems ? That's what I went there for their is nothing else wrong so I don't understand a doctor who takes me insurance money can just talk to a patient that way or anyone that way. Maybe he was having a bad day but this was completely unprofessional and give this place a big two thumbs down. I was better off asking for stomach meds and leaving them actually telling about issues. DO NOT GO !!!!