10/10! They fit me in as an emergency visit- such a warm practice, very professional, really great…read moreexperience... turned my bad day (tooth problem) into a great one !!

I absolutely love it here!! They are extremely thorough and made sure I was well aware of my care…read moreplan and the financial side of things. Other dentists have made me feel like I was blindsided by charges and procedures. They took time to actually explain everything start to finish. I've had some horrible dental situations in the past and they work very well with me to manage the severe anxiety I get when going to the dentist. I have recommended them to multiple friends and family!! We love Dr. Gatewood!!

I created a Yelp account solely to review this place. I think there is malpractice going on…read more Genuinely not sure how this office would be considered professional. The amount of times they called to reschedule me should have been my first indicator. First of all, the dentist is very blunt and not personable. For example, I explained to her I clench my jaw and wish to see a TMJ specialist because one of my teeth is impacted so much, it feels like I have a cavity, but there's no cavity. She says she can shave down my tooth. I said there has to be other options that aren't as invasive. All she says is "no" and that she believes my TMJ isn't bad enough but she'll refer me. I had a filling on a root canal they wanted to put a crown on, which I had heard from my prior dentist, so I accepted treatment. I wish I hadn't because the temporary tooth fell out 3 times in the span of 1.5 weeks. The first tooth fell out while I was eating eggs. The second temporary tooth lasted less than 4 hours. Again, it fell out while I was eating eggs. I asked for a different person to put in my temporary tooth, thinking that was the problem. No, someone else was at the dentist because their temp also fell out the day prior. The person that put my temp in put it in backwards and I had to be the one to tell them it was wrong. How could they not know? The third temp tooth fell out just 4 days prior to my permanent tooth being put in. Since I work two jobs, my schedule doesn't allow me to keep going back to get a temporary tooth put in every few days. Permanent tooth comes in... well it doesn't fit. They think it's because my gums grew over my tooth in the 4 days the temp wasn't there. So they cut my gums. Tooth still doesn't fit. They re-order a new tooth and say they'll priority ship it to arrive next week. It's next week- I call for an update. They say the permanent tooth won't be here until 2 weeks from now. So they lied to me and guess what? My temporary tooth fell out while I was eating a banana. I've not flossed around that temp tooth, have not eaten on that side, and have altered my diet over the last month to soft food only. Yet, the temp tooth still managed to fall out. 100% this is a dentist issue, not a patient issue. Please do not waste your time or money at this joke of a business.

Wonderful and kind care from entire team. They went above and beyond to make sure I was able to get…read morea deep cleaning today. Would recommend this dentist to anyone!

I relocated leaving my dentist behind. SouthLake dental is amazing! Great staff, super friendly…read more Made me feel at ease for each appointment. They go above and beyond. A great experience.

This is easily the best dentist I have ever had. I have visited for the last six years and look…read moreforward to my appointments. Every visit is pleasant and quick! The office staff, the dental assistants, and especially Dr. D are wonderful and personable!! They listen and they care. They give recommendations when asked and always provide the best solutions for me.

Excellent service from appointment to chair and from chair to treatment. Everyone's Personable,…read morepleasant, competent and caring.

I explained my situation to the person making my appointment about all my implants and such and…read morewhen I went to my appointment they could not help me at this office, leaving me to make another appt and paying another fee. Please educate your appt persons to listen to the client before wasting time and money, esp when living on SS income! So very unnecessary!

I can't say enough thank you to Dr Levin and his staff. I had an issue aver the weekend. Called…read morethem 8am on Monday they had me in at 9:15. Quickly saw the issue and worked on getting me into Dr. McClure for a Root Canal. They called several places to find one that took my insurance and could see me quickly. He even came back in after I could not get an appointment for the Root Canal that day and made adjustments so I would be more comfortable. After they were unable to get an appointment for the same day, Dr Levin called me back so he could adjust my bite and give me some relieve. Thanks Dr Levin I really appreciate you and your staff.

I've been going here since I was a kiddo, and I can't imagine going anywhere else. This team is a…read moregem in professionalism, which is incredibly hard to find these days. The receptionist staff is phenomenal with scheduling folks in and working with their schedules. Everything is always perfectly organized when it comes to billing and insurance. And the care is truly top-notch. Both Dr. Levin and Fetner are the ultimate dynamic duo. They are honest about your dental health and are great at fixing any troubles you may have. My dental health throughout life has been a reflection of the great work and care they have always provided. My family has also had outstanding over-the-top care here as well. This group truly has a passion for dental health and providing their patients with the best care.

What a fantastic group of women in this office. They care about you as A patient. Yesterday, I lost…read moremy sitter; I called, and I was able to bring my 4-year-old son. They made him feel so welcome. My 4-year-old managed to grab a few photos during my visit lol.

Jameisha she's the best ,I am very picky about hygienist but I think I found the one who I can be…read morecomfortable and trust and she's also fun and happy and very accommodating .I am looking forward to come back again . The staff in the front very nice and they will assist you very professional and fyi I forgot my wireless earphone on the chair while she's doin my maintenance cleaning they called me and keep it so I can pick it up .

They have friendly, staff and I hate going to the dentist and I love going to this oneread more

New to Jacksonville and was looking to establish a dentist in the area. Got scheduled in pretty…read morequickly and had a great experience. They follow strict guidelines at the moment due to Covid-19 but are very accommodating and helpful. The dental hygienist was great and we actually had a lot in common with my hometown. She explained everything and there was no pain during the cleaning. She was very pleasant and personable. Dr. Jones came in and introduced herself before checking X-rays and teeth. She was very professional and friendly and made me feel welcomed at the practice. She came highly recommended and exceeded expectations. I was given a welcome gift upon checkout and everyone from reception to checkout was exceptional. The office is very up to date and warm and I am glad I found my dentist in Jacksonville.

Amazing staff! I have been receiving a dental cleaning with Rebecca at Dr. Ryan's office for…read moreyears, along with my husband and daughter. They are a true display of top level customer service with no hidden agenda!

Some staff was rude (not all) very disorganized…read more The dental work was so so. Lots of redoing stuff