For sometime Sam's played the pricing game with gas. It was hit and miss wether you would get a…read morediscount over the corner station for your membership or not No longer. It seems no matter what Sam's fuel center i pull into,I receive a legit 20 cents+ per gallon off.

This place has no business calling itself a travel plaza!!! For one we are pulling a 40 ft camper…read morethat the huge dip they have pull into the truckers entrance almost ripped our spare tire off the back of our camper to only find out that what we came for at 10 pm everything that was not dried up gas station food was closed so now we have damage to our camper and still hungry!!! Road ranger we will never stop at any of your establishments

Brand new Road Ranger!…read more Very nice! It has a Wendy's, A subway, A Tijas Taco shop & Dans pizza inside! Super duper cool. My new favorite stop! Highly recommend.

A greAny Port in a storm, this little, hole in the wallASE Mechanic garage is a diamod in through?yhread more

I came in on 12/15/25 for an oil change. On 12/16/25, my oil warning light came on, and by the…read moremorning of 12/17/25 my car would not start at all. I had the vehicle towed to a third-party mechanic for inspection, and they informed me that the oil drain plug was completely missing. As a result, all of the oil had leaked out and I had been driving with no oil. I immediately contacted Valvoline to explain the situation. Initially, they told me they would not be liable because I took the car to a third-party mechanic instead of bringing it back to them--even though the mechanic did not perform any repairs or hands-on work. After further discussion, they agreed to have the owner meet me at the mechanic's shop. It took about four hours and two follow-ups with the manager, Brett, for this to happen. Eventually, the owner, Rey, arrived and inspected my car. He said they would move the vehicle to another location and "get to the bottom of this." At that point, he seemed genuinely concerned and willing to help. A few days later, I stopped by to get an update on repair costs and next steps. I provided receipts for the towing fees and the oil change service, expecting a refund at the very least. The manager, Brett, told me they had reviewed the security footage and claimed there was nothing wrong with the oil change, stating it was done "perfectly." He then made inappropriate and unprofessional comments, suggesting hypothetical scenarios such as a "crazy ex" tampering with my vehicle. Another week passed with no communication from Valvoline--no updates, no next steps, and no proof of the alleged video footage. When I stopped by again to request a refund for the oil change, Brett informed me they would not be doing anything further because they believed they were not at fault. Once again, no video evidence was shown, and no one had proactively communicated this decision to me. Brett also continued to make remarks about a "crazy ex," which I found completely unacceptable. At minimum, they could have refunded the oil change, but they refused. I had a perfectly functioning car that is now a total loss. I strongly recommend that you do NOT come to this location. If Valvoline truly has video evidence of a "perfect oil change," I am open to seeing it. As of now, they have done nothing to demonstrate accountability, customer care, or that this situation was handled responsibly.

I have a new pickup. The tires weren't purchased here, but they happily repaired at no charge. I…read moreassure you they will be where I go when the tires need replacing.

Worst Place Ever! They got me to never go to any Discount Tire EVER!…read more I went to the one on loop 288 They lost my locking lug key. (Whoops Sorry) So I thought let me try a new location to get two new front tire which I had bought from them a couple years ago. They went from $150 for 2 tires up to $200. No big deal. But you could turn old and old people cant stand that long in the line to HELL-o NO Regard or NO respect for the customers . (Managers fault) they have a look like there doing you a favor enTIRE time (True but Im paying for that.) and then I found the same 2 tires at a different store for $120 . I went to cancel the order and Mr. Urgent got in a hurry now "Ill MATCH that he says" No thank you. Screw me once shame on you. Screw me twice I don't EVERY come back again! My bad I had to go back today my Moms miscommunication took me to this back yard location. They Stood us in line and told us a 3 hour wait. still waiting. The kids in the Shop hard working as Hell they are Hustling. But the new Trend with Large chain companies treat people like crap and over charge for every thing and low pay for employees! This use to be a Great Company when there was only one in Denton and they had a dedicate team to get you in and out with in an hour. Screw me once shame on you! Screw me twice I don't EVERY come back again!

We have used this location for years and it's always been quick and easy. The location is great as…read morewell.

I at 7:45 The were already open. I parked in the lane where I always do. When I go to get…read moreinspection on my truck. although there is a lane on side I have never gone to side. I went in and Tv on and no one there I sat until 8:00. I thought this is crazy. Sign on bay says not to go in so I yell HELLO! A guy pops up out of a chair he was asleep. I said I need to get inspection I have been here for a while. Like 15 min! He said well you're not supposed to park here you need to park over there. I said ok I'm sorry! He then proceeds to say you're not supposed to come inside. not see at the it was hazardous to go inside. I said young man I did not go I yelled and you were but I will park over. I never have I'm sorry! He kept on by saying don't you see the arrows. I said yes I understand. I will go and park on the other side. Do you not want to do my inspection and he looked at me with a blank look on his face. Took him a while to answer. I said I guess you don't want my business then. And he said whatever. So I've been saw another guy pulling up. I decided I'd go over and park over where he wants me to park. No problem with that. That guy then comes after me sitting there for. I don't know how long and I said I need to get inspection, but I also need the name and a them a number or email in the guy that I do not have a way to contact the . That's when I decided I would take my business elsewhere. I want to help small businesses, but when they have people that are so rude and have no idea what Customer Service really means and how to talk to people very sad. I've gone there several times. I cannot give a value on the service because I did not get service. So now I'm going down the road to a chain called grease monkey.

The nicest people work here and are as helpful as can be! We live in an Rv and exchange our tanks…read moreevery couple weeks and this is the only place we go. Highly recommend

Waited over a month for a service call. Guy came by and stole or bled out 1/3 of our remaining…read morepropane. Left the lid open and drove off w/o doing inspection or fill. He couldn't be bothered to knock on thr door or honk his horn. Called the office at 9:30 in the morning immediately after he left. (Gainesville) Waited another 8 hours. Crickets. Wont be invited back. Nice to have more customers than you want or need, I guess !!

Stop here on way back from event as did not enjoy Bucee Denton on the way to event low customer…read moreservice and crazy high prices on not good food. I have to say Quick Trip a block away has clean restrooms, easy access good prices on gas. Snacks and drinks perfect. I ordered a BLT grilled cheese. Omg soooo good could only eat 1/2 and priced under $5.00. Melted cheese sandwich made fresh to order from the nicest young man who looked me in the eye and told me to have a great day. Good job quick trip on your staff and service.

Nice QT just located in a busy location and kinda hard to get to if you're coming from North I35…read more The place was hoping when we arrived, got our drinks quickly, and were taken care of by a sweet lady at the register. Definitely a warmer atmosphere than usual. It's probably easier to get to at nighttime. I'm sure I'll visit again soon.