The date was 05/07/25, the cashier around 9:20pm literally stole 30 dollars from me. I told him to…read moreput it on number 6 but he said that I said number 9. There was no one at the gas station, but he claimed that someone else had filled and left, so he could not provide a refund. There was no one there so that was lie, he stole the funds. He then proceeded to yell at me as if I had done something wrong. After telling him that there was no one else at the gas station, he kept yelling "it's your fault; get out of here now!" After a while I decided to stop arguing with this thief and left. The owners should check the cameras for timestamps 9:00pm to 9:40pm and fire this crook for stealing money from the Shell's customers. I will be notifying everyone to avoid this gas station. The cashier was a young African American male about 5'6" in height and brown eyes. TOTALLY UNACCEPTABLE!

Jose Luis and Yuri are great! Yuri has such a great vibe and always talks to people and stays…read moresmiling.

This place was absolutely horrible. I literally pulled up to five different pumps got out, tried to…read moreget gas and had to move to another one each and every one of them have a different issue. One of them had a screen that wasn't on, one of them looked like it worked until I tried to put my card in and then it said card reader not available, go inside to pay. I moved to another one had a little thing on it saying they were out of gas, and another one.. I can't remember what was going on with it, and finally the fifth one worked. I literally had to get out of my car, Try to pay for the gas get back in, and move to another one, five times not worth my time!

Not a fan of this location. There's all kinds of issues with the pumps. I had to move my car to 4…read moredifferent pumps before I found one that was working (nothing to indicate that they weren't working). When I finally found a Lu o that took my card, it topped off after only putting a few dollars in. I tried to top it off several times to where I thought my tank was full, and when I get back in my car, tank still wasn't full. The pumps need to be fixed. They keep their prices higher, probably because it's right next to the freeway but I paid over a dollar more than what gas is going for just an exit or two away. It's also not well maintained, as every trash can was overflowing.

I have known the technician, Caesar, for nearly 10 years. Today, January 30, 2026 to ask if He had…read moretime to smog my car, and he replied, yes and added that, it would be less than 15 minutes. Indeed it took about 15 minutes, give or take. The reason I am writing this review, is to let you know, Caesar is totally professional, courteous, transparent and honest. I have a lot of confidence in his repairs and work. I was provided a comfortable chair to wait in, Again, I am very pleased with all the work, Caesar has done on my vehicle. I highly recommend him to any one who's experiencing any mechanical problems, he is very reasonable and does quality work. I will always go to him if I ever have future work that I need done on my vehicle. Excellent Service!!

Great service, reasonable prices and friendly technicians. I recommend this place to everyone who…read morewants the best service for their vehicle.

Seriously, this place is ranked by the most incompetent clowns you could ever imagine…read more I always and I truly mean ALWAYS HAVE A NEGATIVE EXPERIENCE WHEN I COME HERE. Their fridge is always empty, they lose tons of revenue because their incompetent employees dont know how to run a business and keep stock. Today, on 4/4 I came in looking to make a purchase and the incompetent clerk would not let me purchase the items. I literally walked up to the counter and tried to purchase, he said no I cant ring you up. He took forever to get off his phone and come to the register. Then, while texting or scrolling online with kne hand, he tried to offer a half service. With the end result being that he cant ring me up. Absolutely insane. I dont know if he thought I was using fake bills or what his issue was. Im literally a local business owner and pulled up in a six figure car. Who am I looking to scam over $15 in water bottle purchases? I gave him zero reason to not ring me up. Im Absolutely flabbergasted at the experience. I would fire this loser in a heartbeat if this was my company. Also, get anew manager because you all are losing tons of revenue here with barr shelves 24/7.

A very accesible gas station, with plenty of Gas pumps. It…read morecan be accessed from National City Blvd and right off the 54 freeway. The building is brand new, clean, spacious, and bright. The prices are competitive, and can be seen from the main road- also, I like to check gasbuddy.com for pricing. This will probably become my favorite gas station from now on

Arco has some of the best convenience store deals I've seen small coffee for $1 and BodyArmor for…read more$1, you really can't beat that, and they've got even more solid offers if you use their app. Inside is great and the service was good, but the air machine outside is completely busted the compressor valve is taped up, there's no working regulator, and no way to control or see proper tire pressure, which is a real safety concern if you don't know what you're doing. There wasn't even water available on the machine either. That part definitely needs fixing. Overall great deals inside, but the broken equipment outside is why I'm giving 3 stars. #ArcoDeals #GasStationFinds #CheapDrinks #ConvenienceStore #CarCare #Review @ampm

The bigger Mexican lady who is there afternoons is always rude! Can't get cash back because she…read moresays there no money in the register! Store is always filthy! She's so dismissive! Doesn't even greet you! She's beyond disrespectful!!!

It's not a bad gas station if you don't mind paying top dollar for your gas. Just don't wear a…read moreright leaning political shirt or the night clerk may or may not be disrespectful towards you.

Shell gas station and car wash is located in Nationl city adjacent from the Naval Base on Main…read morestreet. The Gas station has a small store inside with plenty of energy drinks, snacks, and candy as well as lottery tickets. Out front the intersection can get hectic with many cars pulling in for gas and also cars leaving to highway. As for me Shell is one of the top premium gases I choose to use and preferably enjoy the 92 octane for that extra boost I get when laying my foot down on the pedal.  The car wash they offer is one of the better ones with a basic car wash to a supreme one that has a nice rainbow soap to it that gets down and dirty for that clean wash feeling. The dryer they have really puts in that work and leaves your car nice and dry. You can either add a car wash to your gas bill or single handedly pay for on up front. They also have a air pump station for your tires when exiting. Customer service is basic and quick and overall I have never had a bad expierence  when coming in for gas and a cawash.

Gas prices are cheap, but they charge to use prepaid cards. So it cost me $1.50, and an unfriendly…read moreattendant with an attitude problem just to find out that he didn't want to bother with it. I went to Stars and Stripes, had no problems, they're friendly, don't charge to use prepaid cards, and you get a free soda whenever you buy gas.

My husband purchased gas this evening and paid with a new $100 bill, everything was fine. When he…read moregot to the grocery store and tried to pay, 2 of the $20 bills that he got for change was ripped. My husband didn't notice till the cashier brought it to his attention and only accepted the 1 $20 bill. So, my Husband comes back to this gas station and tells the guy that he gave ripped $20 bills. The cashier asked if my husband got the money there and questioned if he even stopped by that gas station. He threatened to check the cameras and my husband told him to because he was there and that is when the guy replaced the $20 and he took a picture of my husband plates. He didn't give my husband a receipt so I would advise you check your bills if you are paying in cash.

Just want to clarify that This is actually the arco on 18th across the street from jack and the box…read morenot the one uploaded by another person. The one pictured is the other arco on 24th st. Now as you guys can see customer service is terrible. One person in particular who I keep having ongoing issues with. Her name is Linda and she's a short filipino lady with a thick accent. She's always lost and confused when it comes to debit card transactions. And instead of accepting her faults and/or lack of knowledge she insists that the customer's card is defected or declined. She love's yelling "decline! Decline!" For the whole world to hear. When fortunately this was not the case for me. I had sufficient funds both occurrences with her. She shows absolutely no initiative in trying to resolve the issue instead she says "I have no control over that" "it's your card or what you are pressing there" or "that's not my job" and this most recent time she actually left her booth to run up to my car window to tell me "if you have a problem you can talk to the manager" and idk where she think she is but you don't run up to people's windows like that - and when i asked her for her name she says "you see what my name badge says it says Linda" she should really think about her actions and how she decides to carry herself and realize she's in a customer service position that requires CUSTOMER SERVICE which she clearly knows nothing about! As it looks like management doesn't even bother looking at these reviews I will be escalating this to whomever I have to because I simply cannot stand for this type of nonsense anymore. Going to the gas station to pump gas should not be a stressful moment for me, these gas prices already do a good job of stressing me out - I don't need more of it. Just need someone with proper training and a better attitude to turn on the gas pump. Didn't think that was too much to ask for.

Horrible!! There is NO RESTROOM for PAYING customers. I…read moreread other reviews and Yes the woman at the front is everything the other review say. I mean wow I have my infant and I need to use a restroom and she says sorry we don't have one for customers, as if I offended her with my request. Terrible. I never write reviews but this place doesn't deserve the the paying customers. There's another arco down the street to which I hope is day and night to this one.

After 2 years of paying higher gas prices to spend local, and support National City Enterprise as a…read moreresident, I WILL NEVER GIVE THIS STATION A DIME. When the Owner thinks it's okay to verbally assault his clientele over his presumption that I was not going to return a hose, when just checking my gauge (and indicated such) he continued his hostile and rageful tirade. If you like contributing to a rich a$$hole, who upon discovering your a routine customer escalates the matter, then this is your place for over priced, watered down gas by a man who doesn't even care about common civility.

I live down the street, and rode my scooter to grab a drink, I was in there for 5 minutes, and was…read moretold I need to leave that thing over there and pointed at the door. I wasn't riding it , nor was I giving a reason why? The workers here don't say hello when you walk in, they are busy gossiping and playing dj on the radio, and everything here is overpriced. Would NEVER come back here again, your whole staff here sucks

This gas station has been under a few different names and I'm guessing changes in ownership. If…read moreyou are paying at the kiosk, it moves a bit slow especially when the station is packed. It is probably the cheapest gas in the area though (at the moment). Looks like they take wireless payments at the pump. I don't know what the "hold" fee is if any though so one is taking a chance on that. Wish gas stations would post signs about these holds.

This is the WORST customer service we have EVER experienced- My mind is blown that the Mexican…read morewoman behind the counter is even allowed to deal with customers ... My parents who are seniors went there to pump gas and get some cigarettes- my mother accidentally got the wrong kind and kindly asked to exchange them... They NEVER left the parking lot and it was less than a 2 min turn around time. this woman went OFF shouting on policy ... and that she can't do anything.... FIRST... Yes, I believe that there's a return policy... but why are you going off? Why are you treating ppl who are asking a legitimate question? Why are you so disrespectful and going off like a rabbit dog? Shouting and screaming like a crazy person. My then senior father got out of the car and went to defend my mom who was shocked at what was going on. It's disgusting.... and then she went OFF on him!!! like who's the owner of this place? do you even check what's going on? Excellent service is not expected from a gas station... but this is beyond disrespectful... check your cameras for proof 06/13/2025 @ 3:33 PM and reach out to me if you're the owner. You have horrible ppl working for your business .