Showed up exactly on time. Identified the issue with my chimney and documented it with photographs…read moreof the chimney interior. Charged a very fair price for the inspection. Very satisfied and plan to use this company for future work. This company is highly recommended by me.

James was ultra-quick to respond to my last-minute request and performed a thorough chimney…read moreinspection, with detailed pictures, and provided a quote in a matter of hours. I'm glad I put this part of the real estate inspection process in the hands of a professional.

Our old fireplace was removed and new one installed. The beautiful stone work was completed by…read moresomeone he recommended. We couldn't be more pleased!!

What an operation! First time experience, and it was great. Bryan is top-notch. He repaired and…read morecleaned our fireplace and we've been enjoying it during this winter's cold. His rates are very reasonable compared to what other operations quoted us and he doesn't try to upsell his services or products. Don't waste your time trying to find another fireplace company when Nova Fire Design is your best option. You won't regret it!

After being a customer for four years, I've always paid my they would not work with me with partial…read morepayments. One a below freezing day shortly right after Christmas as I was pleading with them throughout the Christmas season for assistance due to being unemployed from the government bs. All I asked him to do was fill the tank as they normally do and I'll pay the bill in increments. Instead, they said there was nothing that they could do and I should contact some city department.. on top of being the most expensive people in town compared to Heller's who also has remote monitoring so they know exactly what your tank has in it Shawleys does not use it by default and does not work with families needs for a small I would expect have better customer

I've tried to contact Shawley's for several months now and they will not respond. They keep sending…read moreme new bills with late fees but will not return my calls or emails. I also reported them to BBB and they didnt respond to them either. They gave me a 300 dollar bill for warranty work on a fireplace i never got to use and never used. The fireplace was inoperable for the entire time I have had it. I have sent numerous emails and left numerous voicemails and nobody will respond. At this point I don't know what to do. I have asked them numerous times to come pick up their tank and close my account but they refuse to respond.

Have a gas fireplace ~15 years old that wouldn't light. Batteries had leaked in the electronic…read moreremote control box (should probably write a Duracell review...). Called Amazing Flame; was familiar with them from having periodic service before. Nolan D was on time, set up very efficiently, worked very methodically and was very clean. He was clearly knowledgeable and experienced. Performed a full diagnostic and a very thorough service -- important for a gas appliance. Not only brought the fireplace back into original working condition, but went to some trouble to remove battery corrosion from remote control receiver and save the cost of a new one. That was an unexpected and pleasant surprise. Amazing Flame isn't cheap but the expertise and value are there.

Our gas fireplace wouldn't stay lit during the coldest winter in many years. We gave Amazing Flame…read morea call. David came out, right on time, and quickly diagnosed the problem. He explained what the problem was and got right to work getting it fixed. He gave us good advice on maintaining the fireplace. All service was covered by their standard service charge. Everything works perfectly now and it looks great as well!

Joel and his team are friendly, professional and expert. One of our fireplace chimneys was in…read moredisrepair requiring the firebox and smoke chamber to be rebuilt to be fully functional again. This effort was an investment on both our parts to achieve a good outcome. Highly recommend Curtis Chimney & Hearth!

We had a few questions and needed some work done on our wood-burning stove and fireplace. Service…read morewas fabulous from beginning to end. They called to let us know that the driver was on the way. The gentleman that came was incredibly kind and courteous. Levi, thank you so much .You made me feel so comfortable and answered all my questions. Incredibly professional business I cannot say enough good things. Thank you.

Prompt and thorough. Chimney cleaning and inspection done quickly and well. Randy and Valentine…read morewere very nice and even friendly to my cats! Received a detailed estimate quickly and will likely be using them for the needed repairs soon.

Angel was awesome! Was polite, through, and efficient. He did exactly what was asked and showed me…read moresome other issues that he noticed and sent me proof so that I could give to the homeowner so he could investigate future or get additional estimates and proceed. He was extremely nice and took the time to explain everything he did and what needed to be done. I would highly recommend.

We met Sam after finding his business on Angie's List. We shopped at local large stores for…read moreflooring; even backing out on one. For the same money, Sam's crew did our entire first floor except for bathroom and kitchen for one price and it was less than the others, but the quality of flooring was so much higher. They moved furniture out of way and put back, cleaned up as they went and afterwards. Completely in love with the look of our new floor and would recommend Sam and his crew to anyone considering having work done to their home, business or whatever.

From the owner: Welcome to Camelot Outdoor Living & Flooring, serving Montgomery county, Frederick county,…read moreWashington County and Washington DC since 1991 with thousands of happy customers. It's very simple for us, no gimmicks, no low ball estimates, no second quality materials and we do not operate from our house or garage. We give you the best material and best workmanship backed by our 100% guarantee for a very fair price. We are a 5 star company and we will do our best to make everyone happy and give your floors, stairs, bathroom and kitchen a WOW factor. We are your one stop place for outdoor kitchen and water feature creations. No Mess, No Heavy equipment, and most work is done in a few days. Let us help you create a private resort in your own backyard.

We get our pellet stove cleaned annually which includes the chimney being swept. We've been happy…read morewith the service. Our stove has needed repairs a few times during peak busy season. The service was excellent!

So I purchased a unit from LT Rush but Had trouble keeping it lit. The representative from LT…read moreRush Continued to reach out to the distributor on my behalf, as the manufacturer in France was unresponsive. The representative from LT Rush, and the local distributor representative drove from Virginia, came to my home and resolved the issue. Here when the unit was adopted for EPA standards in the United States, by the national distributor, they adapted it and left my damper totally closed, which is what kept the fire from burning. It is now resolved. I have a beautiful fireplace. I can't say enough about LT Rush and their representatives they really care about their customers which in this day and age is a true blessing. Thank you so much LT Rush I appreciate all your kindness and diligence in making my house a home with my wonderful fireplace!!

We had some fairly unusual requests and we're trying to fit this installation into a larger…read moreproject. The folks at Nova Fireplace were very helpful, flexible, accommodating and knowledgeable! We will definitely have them back for annual servicing, etc.

I feel offended with the quote I just received. $12,000 to $14,000 for a basic cassette style…read moreinsert fireplace, to replace a pre-existing funcitoning unit. No new construction, no new gas line, no new electrical. Average same units and installation in Woodbridge, VA are from $1500 - $3000 from a prior quote and researching Angies List for this area. When I doubled checked with the sales lady, she confirmed...$14,000 for their simplest P36 unit. I'm amazed and offended.

Horrible experience. The tech never showed and then called to tell me he was 1.5 hours away.read more

Horrible company. Not only downright terrible customer service and support, but when you do have a…read morecomplaint and are ignored; they will lie; YES - outright lie after you post about your problem. In my 80 + years; NEVER saw a company openly lie to shift blame onto a customer! Their leadership has to be very remote from everyday issues with customers Readers... ignore my warning of this company at your own High Risk. They will take your money, and clap about ever increasing profits at their company meetings