I had just moved to West Texas from the DFW area and was suffering terrible sinus pain and…read morepressure. I visited family doctor and was put on 2 rounds of antibiotics and steroids without any success. Because of my extensive history with sinus infections and the fact that this was my 9th round trip to the doctor that year, she suggested I try an Ear, Nose, Throat specialist and recommended Dr. Traxel. I called the extremely helpful front office and had an appointment within 2 days. His office has a funky decor going on, it's in need of a facelift, but hey when you're sick and the office clean, I'm not going to worry about looks! Dr. Traxel took one look in my nose and said, uh huh, you have a deviated septum that I can't even see passed. He was surprised nobody had noticed before. He scheduled a CAT scan and suggested surgery, in the meantime he vacuumed my sinuses and ears to help relieve the pain I was in and gave me some medication. Even though Dr. Traxel was a great surgeon, I did have some complications and his office fit me in within 15 minutes of my calling. The billing process is very easy to understand and his office staff does their best to save you money with your insurance. I would highly reccommend visiting with Dr. Traxel if you have any sinus, ear or throat problems!

This place is fine as far as initial testing & setting up the drops schedule. I am a year in, &…read morefeel so much better - as long as I take the drops as prescribed. Biggest complaint a year in is that the company sending the drops is a week short!!! This is terrible if you depend on the drops. And it shouldn't happen- I paid $1500 to do this for 3 years? I got a text confirming they would be sending, still haven't received them & I am out. You can see a few drops in the bottle but you can't get them out they are so low! Either the company making them is at fault, or the person responsible for mailing is incompetent... Linda Brandt - have lived in Midland Texas 39 years

We loved Texan Allergy. The staff was friendly and accommodating. They kept my 2 year old…read moredistracted with snacks and Netflix during his testing. The whole process was easy and they offer many different payment options to accommodate everyone.

Would give 0 stars. I intentionally waited until I was contacted to post this review…read more I called on Monday, Dec. 7th to schedule an appointment for 8:30am Wednesday, Dec. 9th. The appointment was confirmed over the phone. I was attempting to get a COVID Test done. I arrived about 8:05am Wednesday morning to allow time to fill out paperwork, get "checked-in" and follow proper protocols. After taking my insurance only, I was told that my test would be done in my car and that I would need to wait for a call from one of the nurses to get in the car line. I was also told the nurse would take my paperwork that I had filled out. At 9:30am, I had not received a call, so I called back just to verify that I was supposed to be waiting in my vehicle and make sure I didn't miss anything. I was told again to wait for a call. I continued to wait until 10:30am and never received a call. My paperwork was still in my possession. I drove into the car line, and asked one of the nurses, whom I had NOT spoken to before, if I made a mistake and that I had not yet been called for my appointment that was scheduled for 8:30am. She informed me that because I scheduled with such short notice (two days prior) that my appointment was being treated like a walk-in and that appointments made with that timeframe don't really count. She then said, "I'll go ahead take your paperwork and just wait for a nurse to call." I called another physician while still waiting (First Physicians/Wendover Family Medicine) and was able to schedule a time at 2:15pm, SAME DAY. I left this office just before 11:00am, nearly THREE hours after my scheduled appointment. I NEVER RECEIVED a call/text/email from ANYONE at this office until TODAY, December 18th. 9 DAYS LATER. I received and missed a call TODAY (18th) @ 12:17pm and called back @ 12:20pm. 3 minutes later, the person that contacted me was: "Unavailable and out to lunch and we'll have her call you back." I waited until 3:00pm for somebody to call back. Still Nothing. I initiated a callback MYSELF @ 3:13pm and was met with another, different contact. I simply said I was returning a missed call and gave my name. I was told, "Oh, they were trying to figure something out but they got it taken care of." I quickly mentioned that I TRIED to visit over a week and was never seen or contacted. She said "Yes, that's what it was, sorry about that. Have a good day." Zero remorse, zero effort, zero service. Seriously, go somewhere else.

I came in because I had a sinus infection. It was a walk in and I was a new patient. They take…read moreyour picture which i was not ready for at all. other than that the Dr I had was nice and informative. They have several doctors in this office. They are right across from Odessa Regional Hospital.