I was definitely pleased with the drivers customer service. Driver was prompt and very courteous…read more The vehicle was very clean and they offer the best rates in town! Can't beat that! I will definitely be using high-speed taxi again.

From the owner: Offering reliable taxi cab transportation, servicing both NW Indiana & the South Suburban ares,…read moreCasinos and the Airports. We're not your typical cab service, we pick you up in a new, spacious 2013 Dodge Charger, to offer you greater comfort for your trip. Fitting up to 4 passengers, we are available 24/7!

Awful. Driver picked up myself and my daughter this week to take to airport. Drove 45 mph on…read moreexpressway, while way, people were passing left and right., couldn't keep his eyes open, kept rolling down his window trying to wake himself up, hit a vape while driving.... Also slumped on wheel while driving. I Wanted nothing more than to get out of that minivan as quick as possible. Was charged gratuity already and I brought extra cash to tip him which I def did not. I should receive gratuity back as well. Will tell everyone I can.

The one that rear ended me did not have insurance! His car was filthy. He received Tickets but the…read moreold judge refused to even look me in the face and let the guy off with "no valid insurance"!

Reliable service, clean ride, friendly and professional. Saved in a major jam and got me where I…read moreneeded to go!

Left messages about a ride Never got a call back?? I had to call 5 or 6 times could of at least…read morecall me back and say he didn't have anything . I wouldn't waste my time again.

If I could give Shane 10 stars I would. This was my first time out since the pandemic and it turned…read moreout to be the most perfect day out. Shane took us to a wine trail in Geneva and he was so patient and accommodating. We had emailed other companies that offer tours but I found Shane to be the nicest person and also very prompt in his responses. The prices are also very reasonable. I know during this pandemic we are worried about sanitation and social distancing. Shane's transportation was very clean and Shane had a mask on the whole time. We also made sure we had our mask on throughout the ride and tour. Geneva is this small little town and there is so much to do there. Lots of shopping, restaurants, chocolate shops, and of course wine. Shane did all his research and it was nice because some of the tasting rooms and the winery were expecting us. It was a personal experience. We had so much fun, we both didn't want to leave. The weather was just perfect. I cant wait to plan our next private tour. Thank you Shane for everything. This will definitely go down in our books as one of the most memorable moments. You made our celebration one of the best. We will see you soon with our friends.

From the owner: Services Accommodate Special Requests, Activities, Airport…read moreShuttle,

This ignorant dude who owns this company literally just called me and told me he's going to pull up…read moreon me because I gave him a shitty review because he's had me and my family waiting for almost 2 hours ! This is not a service you would want to deal with ! Period! And this is the truth ! Percent

I was an hour late to my appointment al the while the driver kept asking for $20. I was only gonna…read moregive him $10. But he acted a complete fool. I will NEVER use this service again.

Had a great experience and driver was fantastic would definitely ride with them againread more

AN HOUR AND A HALF LATE. I've been relying on this service for years with very few problems, but…read moretoday gets 1 star. The driver seemed very grumpy and was telling US to hurry and get loaded after several of us had been waiting since before 7:45 for what was SUPPOSED to be a 7:50PM pickup. This is Saturday night, not weekday rush hour, btw. I called the office twice; was first told the driver was 20 minutes late. When it was 8:30, I called back and was told the driver got stuck on the tollway (apparently she was actually struck by a car) and would be get another 5-10 minutes. 15 minutes later, at 8:45, a bus finally showed up at the Int'l terminal, but is now picking up from the rest of the airport. Of course half the people didn't/don't have their tickets (or don't know how to pull up on their phones) so he and the ticket woman had to do all that; then sit at the last pickup point until 9:15, but they are still trying to get all the tickets out of people. By the time we get out of here and on the road, we won't arrive at my station after 10PM, and I still have to get a ride from there. They really should have some kind of announcement system and backup plan available. I'm exhausted and this is just the last thing I needed. I will have spent 3 hours at the airport because of this added to the usual international arrival rigamarole. At least the driver and ticket lady could have been friendly and apologetic, but they are being neither. Have yet to hear any kind of apology or explanation. Not okay. We are finally leaving the airport. It is 9:22PM. For a 7:50 scheduled pickup. I am not a happy camper.

They made sure they moved the bachelorette groups to different buses to avoid any issues. We…read moreappreciated the thought. Our tour guide Kenney was great. He made sure we were taken care of. This is the only tour company that includes lunch I believe. Lunch was pretty good as well! I would book with them again.

We were fortunate to get truly excellent weather to head out onto the lake for a boat ride with…read moreHarbor Country Adventures! We went on the Classic Lake Tour. Our tour guide was a retired high school history teacher and football coach with all sorts of interesting stories about the region. We passed Mount Baldy, the "living" sand dune that moves, at Indiana Dunes National Park and made it all the way down to a good view of the Century of Progress homes before making our way back. We also got to hear all about the ship, the Emita II, which is a historic ship from the 1950s, and about how it reached its current home. It was also very cute that Captain Jan had the kids come up and take turns at the wheel on the way back. There is a snack bar on the lower level of the boat, and there are restrooms on board. Free parking is available a little walk away - walk towards the Lighthouse Museum, as the dock is behind there. Definitely a great adventure!

I cannot say enough good things about Need A Lift Auto Towing Service and especially Jamie, the…read moredriver who helped me today. What started as a very stressful day turned into a much better experience thanks to his professionalism and kindness. I hit a huge pothole on I-94 near Gary, Indiana, which caused a flat tire and left me stranded on the shoulder with traffic flying by at highway speeds. I was on my way home to spend Father's Day with my dad, and this was the last thing I expected to happen. From the moment Jamie spoke with me on the phone, he was calm, reassuring, and genuinely caring. He made me feel like I was in good hands before he even arrived. Once he got there, he was professional, efficient, and incredibly courteous. Jamie then drove both me and my vehicle all the way to my dealer's service department in Illinois. During the drive, we had a wonderful conversation, and I was impressed by how warm, friendly, and compassionate he was. After many years in the towing industry, it would be easy for someone to become indifferent, but Jamie was exactly the opposite. He showed genuine empathy and treated me with kindness and respect throughout the entire experience. If you ever find yourself needing a tow, I highly recommend Need A Lift Auto Towing Service. Thank you, Jamie, for turning a difficult and stressful situation into a much more positive experience. Your outstanding customer service will not be forgotten.

If u get a tow from here (tow truck driver was very nice btw) DO NOT get ur car serviced here…read more Communication was terrible. My tire rod broke so I called a tow. They suggested I get it towed to their shop which I agreed too. They told me they will look at it, and give me a price before doing anything. It took two days for me to get a price or an update about my car even after asking multiple times. I asked multiple times for a price BEFORE working on my car they literally said they did the work anyway I have text messages showing me asking for them to not do anything work until I get a price which then the lady on the phone said "we already fixed it and THEN gave me a price ... which then they held my keys hostage because I was $5 short on payment, Because they wanted to upcharge me for using a card. I was yelled at by two different people. I stood outside their business for 30 minutes while they ignored me like children. The lady on the phone hung up on me multiple times. The guy at the shop told me "fuck u" I left literally shaking. I will never call this number again and I'll advise others not to do so or u might get ur car held hostage like I did. Like I said communication was trash, customer service was terrible. As far as getting ur vehicle serviced. But the tow truck man was nice