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    Gary Public Transportation

    3.0 (2 reviews)

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    3 months ago

    Horrible and doesn't seem to care...raggedy buses never on time at all... defeats the purpose of riding public transportation

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    14 years ago

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    Tri State Coach Lines Inc

    Tri State Coach Lines Inc

    2.6(5 reviews)
    0.2 mi

    Had a great experience and driver was fantastic would definitely ride with them againread more

    AN HOUR AND A HALF LATE. I've been relying on this service for years with very few problems, but…read moretoday gets 1 star. The driver seemed very grumpy and was telling US to hurry and get loaded after several of us had been waiting since before 7:45 for what was SUPPOSED to be a 7:50PM pickup. This is Saturday night, not weekday rush hour, btw. I called the office twice; was first told the driver was 20 minutes late. When it was 8:30, I called back and was told the driver got stuck on the tollway (apparently she was actually struck by a car) and would be get another 5-10 minutes. 15 minutes later, at 8:45, a bus finally showed up at the Int'l terminal, but is now picking up from the rest of the airport. Of course half the people didn't/don't have their tickets (or don't know how to pull up on their phones) so he and the ticket woman had to do all that; then sit at the last pickup point until 9:15, but they are still trying to get all the tickets out of people. By the time we get out of here and on the road, we won't arrive at my station after 10PM, and I still have to get a ride from there. They really should have some kind of announcement system and backup plan available. I'm exhausted and this is just the last thing I needed. I will have spent 3 hours at the airport because of this added to the usual international arrival rigamarole. At least the driver and ticket lady could have been friendly and apologetic, but they are being neither. Have yet to hear any kind of apology or explanation. Not okay. We are finally leaving the airport. It is 9:22PM. For a 7:50 scheduled pickup. I am not a happy camper.

    Need A Lift Auto

    Need A Lift Auto

    3.7(3 reviews)
    1.8 mi

    I cannot say enough good things about Need A Lift Auto Towing Service and especially Jamie, the…read moredriver who helped me today. What started as a very stressful day turned into a much better experience thanks to his professionalism and kindness. I hit a huge pothole on I-94 near Gary, Indiana, which caused a flat tire and left me stranded on the shoulder with traffic flying by at highway speeds. I was on my way home to spend Father's Day with my dad, and this was the last thing I expected to happen. From the moment Jamie spoke with me on the phone, he was calm, reassuring, and genuinely caring. He made me feel like I was in good hands before he even arrived. Once he got there, he was professional, efficient, and incredibly courteous. Jamie then drove both me and my vehicle all the way to my dealer's service department in Illinois. During the drive, we had a wonderful conversation, and I was impressed by how warm, friendly, and compassionate he was. After many years in the towing industry, it would be easy for someone to become indifferent, but Jamie was exactly the opposite. He showed genuine empathy and treated me with kindness and respect throughout the entire experience. If you ever find yourself needing a tow, I highly recommend Need A Lift Auto Towing Service. Thank you, Jamie, for turning a difficult and stressful situation into a much more positive experience. Your outstanding customer service will not be forgotten.

    If u get a tow from here (tow truck driver was very nice btw) DO NOT get ur car serviced here…read more Communication was terrible. My tire rod broke so I called a tow. They suggested I get it towed to their shop which I agreed too. They told me they will look at it, and give me a price before doing anything. It took two days for me to get a price or an update about my car even after asking multiple times. I asked multiple times for a price BEFORE working on my car they literally said they did the work anyway I have text messages showing me asking for them to not do anything work until I get a price which then the lady on the phone said "we already fixed it and THEN gave me a price ... which then they held my keys hostage because I was $5 short on payment, Because they wanted to upcharge me for using a card. I was yelled at by two different people. I stood outside their business for 30 minutes while they ignored me like children. The lady on the phone hung up on me multiple times. The guy at the shop told me "fuck u" I left literally shaking. I will never call this number again and I'll advise others not to do so or u might get ur car held hostage like I did. Like I said communication was trash, customer service was terrible. As far as getting ur vehicle serviced. But the tow truck man was nice

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    Gary Public Transportation - transport - Updated July 2026

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