I needed a good sprinkler person for my property. I had not turned the sprinklers on for about 5…read moreyears. I knew there would be problems. They came out and repaired/replaced everything that needed to be done and they were extremely reasonable and worked very long hours to do so. I have used them many times since then and appreciate their abilities and reasonable costs.

Outstanding company! Had new vanity and toilet installed in powder room. He first had to go a get a…read morenew part for old flange for toilet. Then after just about finishing the job, found a defective part in new faucet that we bought. He had to disconnect everything, waited until we returned the defective faucet and purchased a new one (about an addition hour), and stuck to his original price. Double the work, and almost twice the time on the job and did not ask for a penny more!

Outstanding service. Friendly, knowledgeable, reliable and reasonable.read more

Davis came out the next day as requested to replace our leaky valves to our washer. Jim the tech…read morewas so nice and finished in less than an hour. He was so informative all along the way. We rely on Davis to keep our home runningthank you!

Davis is very thorough when trying to figure out my problem. He called it "water hammering". It was…read morean easy quick replacement. What I like about his work today was that he took his time and tried other things in the house that could have caused the issue. After find out the issue he quickly fixed the problem. It's been 150 minutes since it was fixed. If the same problem rears its head in the next day or two best believe I will call them back. Fairly reasonably priced for the r work and labor. But I am a member so that helps.

Had a major problem and they came out and fixed issue left bathroom clean and shining exceptional…read moreservice.

I wish I could leave zero stars . Dan came to my home on May 13th 2021 to find a leak in my bathtub…read moreand fix it. The floor /carpet was continuously was wet on the outside of the bathroom every time we showered. He came , drilled a hole in my wall and told me that his findings were that the leak came from my shower stall , and it's not in his scope of works to fix that. He charged us $266.56 for the service visit and left . I was never told about the service visit fee when I called requesting his service , and I had not asked , I guess because I was desperate We put a towel to catch the so called leak , but the towel remained dry, and floor continued to get wet everytime we showered. Eventually, my husband and I decided to rehab the bathroom stall and when the contractors came out to look at the work to be done they identified that the leak was actually from the bathtub waste over flow drain lever trip face plate. It was rotted and because of that the water was spilling over. They found it through the very same hole in the wall that Dan made. I have called and texted Dan several times , even providing him with pics of the findings . His response was very blasé the time we spoke and I reminded him that I paid him over $266.56 to find the problem and fix it and he told us the wrong thing. I gave him more than enough time to respond, and to find a solution to this problem , and I've gotten no response. I cannot wait for my ceiling to cave in and I have no choice but to reach out to someone else to have this fixed. Buyer beware this individual may charge you high fees for nothing. What a waste of time and money !

Awesome experience. I had a leak in my wall and the plumber found it, fixed it, and set me up with…read morea restoration company that was able to come out same day to remove the damaged drywall and flooring and get things fully dried out. The plumber himself was on time, friendly and professional, and cleaned up after he was done. 100% 5 stars!

The guys were great!! Assessed the area and completed the work in no time! They put down a runner…read moreon the carpet to keep the work area clean. They arrived when they said they would and quick, they had the new hot water heater done in just over an hour. Thanks for such a great job! Highly recommend Joe and Tyler!

BEWARE seniors, you get taken advantage of, they come out, quote you a price, and you pay $500.00…read morefor a simple drain un-clogging (less than an hour work using a machine}. Unfortunately, when you are stessed, confused,and not aware of the going rate, you get hit. When you question the price you get the following talking points....they come out the same day you call, peace of mind that the job will be done, reputation. You can get this with most local plumbers. Roto Rooter is a huge corporation based in Cincinatti. Go local and forget about spending 3 times as much for "reputation" I am a senior and this cost was a huge set back for me.

My hot water heater pilot light fuel line broke so the pilot wouldn't light. I filled out an online…read moreassessment and they came out the next day which was a Saturday. The guys came and said they would have to replace the whole valve which I knew wasn't the case, at most the burner and pilot assembly would need replacing. They didn't touch anything and said they would need to drive 45 minutes to get the parts and it would be 325.00 just for the trip out there? What? And on top of that 350.00 for the repair. I told them no and they argued with me. Called a local company and had it fixed same day with parts from the truck for 210.00. Stay away from theses guys I think they get a percentage of total as pay.

Hess replaced our HW heater due to a leak in Sept 2024. They never filed a permit and nothing on…read moreour paperwork said anything about one. Then we had our HVAC system replaced Feb. 2025, by another contractor since Hess quoted almost $16,000 and the other contractor charged us $9600. And the HVAC contractor paid for the permits. When the township came out to inspect the HVAC he saw the HW heater was not permitted. I called Hess and told them they had to file. I got a msg. back from them saying they would file but we had to pick it up and pay for it. I told them I would not pay. The owner, Jack Hess said then don't. He was rude and sarcastic. He said they don't pay for permits. I told him nothing was written about that on the proposal or invoice. He did not care. Turns out we had to pay since if the contractor does not pay the homeowner will be fined $2000 per day by the township. Don't use Hess. Since they don't pay for permits that means they don't back up their work.

We had an appointment with them but decided to cancel. They showed up the next day, claiming we…read moredidn't cancel and demanded some money. Even though my husband showed him the phone log proving that he called the night prior. They stated they were supposedly never called. They never even called ahead to give a heads up they were coming out (even though cancelled). Don't hire these people - all they care about is there money and will show up demanding it even if you cancel. Ridiculous!!!

Thank you Jared. I had an emergency issue with a broken bath faucet and running water. I was not…read moreable to shut the water off. Jared answered my call and came to my assistance and had the faucet fixed and running properly. I genuinely appreciate your prompt house emergency response and your polite and calm disposition. I recommend Steen & Son Plumbing. Thanks again for your prompt attention.

They DO NOT offer free estimates. As of 11-24-25 they charge $89 for an estimate. If you pick them…read moreat the time of the estimate then they roll that $89 into your final cost. That does not make the estimate free! Go elsewhere there are free estimates from decent plumbers in south Jersey! Edit: They will then call you to argue about how their $89 estimate offer meets the "free estimate" description and complain you honestly reviewed the experience.