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    Gary K Wright, DDS

    5.0 (1 review)

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    7 months ago

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    Aspen Dental - Dayton, OH - Miamisburg

    Aspen Dental - Dayton, OH - Miamisburg

    1.5(49 reviews)
    2.5 mi

    I love this Place. Dr Head and Her assitant Mikah are two awesome people. Dr Head is a very gentle…read moreshe is very caring and listens to what your saying. Not only is she a great dentist she will go out of her way to work with your needs. I have had extensive work done. New top denture fits like a glove a extraction, new lower partial still have to wait a bit for that. Zoom whiting awesome and some cavities filled. Mikah always has a smile on her face when she works with you makes you feel very as ease She is super. The one thing that has kept me from giving this review a full 5 star is. You can tell this is corporate owned way over booked and the dentists just cant keep up with the corporate scheduling. You can imagine with all the work I have had done I have logged several hours there. I have seen these people work through lunches several times have seen all these same people work way past closing time, one time it was with me so its a known fact. I own a small business a piece of advise to the corporate big wigs its now always about the dollars your going to lose good dentists and workers and I have also seen customers walk out the door that you never got the chance to service because way over extending the staff and people waiting hour hourand half past appointment time. Don R

    If you saw their prices online and booked an appointment, read this before you go. Do not be fooled…read moreby the $499 per arch basic denture pricing. Do not be fooled by the payment plans. If you think you can walk into this business and actually pay those advertised prices, they have already fooled you. This is a large, multi-million dollar corporation, and their business practices reflect that. I went in. I paid the $29 new patient promo fee. I made it explicitly clear that I wanted one thing: a top partial or a full top denture. That's it. No cleaning. No filling. No root canal. Nothing else. Just a top denture. They knew this. They agreed to it. So imagine my surprise when I was taken back to the office manager's desk to go over costs. That alone was a red flag. Have you ever bought a car? Do you remember being led back to the finance office while a salesperson sat across from you at a desk covered in paperwork? That is exactly what this felt like. For a denture. The woman across from me was pleasant enough. I'll give her that. I was genuinely impressed by her ability to keep a straight face when she told me, out loud, that I'd only owe $19,000. That is not a typo. Nineteen thousand dollars. For a $499 per arch denture. I audibly gasped. Then I calmly rolled my chair back, thanked her, and told her to have a nice day. She stopped me. "We could take something off here. This includes the root canal." What root canal? I never requested one. I never agreed to one. It was never discussed. She removed it. The new total: $13,000. I have the itemized printout and will show it to anyone who asks. So not only is $13,000 absurd, but they were apparently charging $6,000 for a root canal I didn't ask for, didn't need, and never consented to. It also listed 29 separate office visits. Twenty-nine. For a single top denture. I went through the itemized list line by line. I can say with confidence this is not a treatment plan tailored to me or my care. It reads like a template they run on everyone and hope no one questions. I'm questioning it. Ninety percent of what was on that list was never discussed with the dentist, never agreed to, and not applicable to my situation. And I was never given a choice of denture tier. They supposedly offer Basic, Classic, Standard, and Premium options. I wanted Basic. What appeared on my itemized list, without my knowledge or input, was Standard at $1,920. No one asked me. I was not in the room when that decision was apparently made. I will not be doing business with this company. If you choose to go, bring someone with you to the finance discussion. You will need to be assertive. This is a high-pressure sales environment operating behind the appearance of a dental office. And to Aspen Dental directly: do not respond to this with your copy-paste damage control comment. There is nothing to investigate and no customer service team to escalate this to. The only fix is changing your predatory corporate billing practices. That's it. That's the whole fix.

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    Aspen Dental - Dayton, OH - Miamisburg
    Aspen Dental - Dayton, OH - Miamisburg
    Aspen Dental - Dayton, OH - Miamisburg

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    Gary K Wright, DDS - oralsurgeons - Updated August 2026

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