I loved this shop, very clean. the man that met me at the front was very friendly and got 4 of my…read morewatch batteries replaced within 7-10 minutes despite their policy. Fitted them nicely to my wrist and informed me of replicas.

Update to my previous review: they fixed the watch and my son-in-law got it before he traveled out…read moreof the country!! Much appreciation for these guys!

Osborne's came through again! Sister Deborah and I planned to honor Momma's death by visiting her…read moregrave and placing a wreath on it on her 1 year anniversary of leaving the Earth. We had a lot of details. Special prayers, a glass of Merlot (her favorite) and a toast to her and pouring some Merlot on her grave in her honor. (We both wore special pieces of jewelry and gave us as 10 year olds and teenagers through later on in life , some of which we made into more modern pieces).Then more prayere then enjoying a meal at one of our favorite restaurants that Momma loved, too, Fulin's, where sweet Miss Vivian works as a manager. Long story short. Getting home from this emotional and beautiful day I noticed the top of Momma's class ring was missing. It wasn't a traditional class ring with a stone it was more of a crest. I had had the ring for decades and only worn it a few times before damaging it. I was so sad. Enter Osborne's. They made her ring better than it was before and just delighted my heart! I can't thank you Osborne's adequately for being kind, professional and really loving their customers as we honor the lives of loved ones who have gone before us. Thank you so very much! Your creativity and skill is beyond compare and is gratefully appreciated. Consistently so! Thank you Osborne's!

Their kindness and service is 2nd no none! With respect, patience, and knowledge they will provide…read morethe perfect experience.

I took a ring to be sized and a necklace and bracelet to be repaired...they went above and beyond…read morewith excellent, fast, friendly, and reasonably-priced service. They also have a beautiful selection of jewelry. I will definitely be back!!! Alana Trimble Burks, Huntsville, AL

From the owner: We make the process easy & fair…read more Over 40 years combine experience.

Love this small quaint business. Ziba is excellent at helping with all your jewelry needs. You can…read morecustom design the ring of your dreams or you can buy what's in the showcases. You pick what you want and if it isn't available on site, it can be ordered or custom designed. I had a repair that I took. I like that repairs do not leave the store. On site repair is not always a service jewelry stores offer. The satisfaction of knowing my diamond stays in the store is comforting. My repair was quick and my diamond ring looks fabulous. Thank you Ziba! If you are in the market for fine quality jewelry at reasonable prices, please check out JV Diamond Gallery. Valentines Day is coming.

Ziba was incredibly helpful. Brian did a great job on getting my wedding ring fixed. Both went…read moreabove and beyond to assist me!

I could just edit my original review, but Doug is so awesome he deserves an update…read more So, better half took in the watches (check out my review for Heritage Auctions if you want to know why I'm blowing up so many jeweler's phones lately) and Doug was a delight. As per usual, I also had to talk to Doug on the phone (because of course I did) but he is ever patient and knowledgeable. So far, Doug has: 1. Replaced a watch strap on a fixed bar, odd sized watch. 2. Looked at and assessed another watch (it has a bad mechanism) and will get that repaired for a reasonable price shortly. He also, and this is *super important* to me, gave reasonable expectations for the time it will take. 3. Is serving and replacing the crystal on yet ANOTHER watch that better half managed to drop (and shatter the crystal on) in a mere 24 hours. Got a new watch strap going on that one, too. Look, I'm sure Doug watches us pull up and sees dollar signs, but they're not exorbitant dollar signs and for what we need--a competent, knowledgeable, watch specialist--this joint is ace. No clue on their other offerings, but their website shows some lovely jewelry and really nice used watches.

I brought a 100 year old expensive beautiful Art Deco watch that STILL TICKS there for repairs…read more After three weeks, no phone calls. I called and went in person, why didn't they CALL me if it could not be repaired. BUT IF YOU READ YOUR RECEIPT....it clearly states after 30 days, it's considered ABANDONED...mmm wondering if they thought a $4,000 appraised watch would be forgotten. BEWARE...read your receipt and call to check on any item left there. I took my watch back with me and now it NEVER ticks even a little

My family has shopped here for 3 generations. They're absolutely wonderful. Helpful, and you can…read moreget quality jewelry there without the chain store prices.

I truly love this store! They are so patient and never high pressure. They are honest, good people…read morethat will help you find something unique, something you love and help you maintain your budget, and great quality. They have also helped me with repairs and are so reasonable and honest about what to expect. Great place to visit!

Miss Barbara greeted us with a warm, friendly smile that made us feel welcomed and truly valued…read morefrom the moment we walked in. We initially visited for some simple, inexpensive jewelry repairs, but that experience quickly turned into something much more meaningful. we retired to the Jewely Bench a few times. When my wife's wedding ring broke and the diamond fell off, we went in to repair it. After speaking with the Jeweler, we made the decision to upgrade to a larger stone. The team took the time to clearly explain all of our options and the services they offer, which gave us a lot of confidence moving forward. After taking time to pray about it, we decided to proceed--and we're so glad we did. In just three days, we received her old ring that looks like a new ring, and it is absolutely stunning. It didn't look anything like the one she had worn for 32 years--it was even more beautiful than we could have imagined. The staff isn't just knowledgeable and skilled--they are genuinely kind and truly care about their clients. Our entire experience has been exceptional, and we're incredibly grateful. they are worth the time to drive there.

Website and Google said the store was open, but when I arrived from out of town the door had a sign…read morethat said CLOSED FOR WINTER BREAK. Wish they were clear online with the hours.

We had a great experience at Reeds getting my bracelet adjusted last week. So friendly, helpful and…read morefast!

This store is fabulous! I wanted all of the jewelry! Alex was wonderful and I could not have…read moreasked for a better experience. Go see her!