We had a great experience at Reeds getting my bracelet adjusted last week. So friendly, helpful and…read morefast!

This store is fabulous! I wanted all of the jewelry! Alex was wonderful and I could not have…read moreasked for a better experience. Go see her!

I loved this shop, very clean. the man that met me at the front was very friendly and got 4 of my…read morewatch batteries replaced within 7-10 minutes despite their policy. Fitted them nicely to my wrist and informed me of replicas.

Update to my previous review: they fixed the watch and my son-in-law got it before he traveled out…read moreof the country!! Much appreciation for these guys!

5 stars! Terrific service, selection and quality. I recently took in several pendants to compare,…read moreshopping for new chains. Ms. Bre Ow truly educated me on what could work, what wouldn't, and importantly--why. She shared patience and extra time to try different clasps that would allow an easier grasp. As a delightful bonus, Ms. Ow wore an elegant combination of jewelry. It is always a pleasure to work with someone who is so knowledgable. Please share our thanks with Bre and your entire team!

Update 04/02/24. In a spring-cleaning mood, two springs ago, I took a boatload of jewelry to…read moreOsborne's to have them a. evaluate some of it for re-styling into new designs and b. buy old sterling and gold pieces that were either broken, or of no interest to me anymore and c. purchase a ring I had my eye on since December 2019. They were kind enough to re-order the band I fell in love with, and I organized everything in numerous tiny Ziplock bags, and, with the company of my favorite Sister, we took off to Osborne's [with a pre-set appointment time]. Once there, we holed up in the end office on the south side and went to work. Two of the kind, knowledgeable Osborne's staff [forgive me for not recalling their names] worked diligently to evaluate each piece with their jeweler's loupe and other resources, and within an hour [trust me, I brought a bunch of items that day!] they had an estimate for the repairs I was considering, an estimate for the re-designed items, and a quote for the gold and silver they would purchase! I was amazed at how efficiently they operated! They also showed me the band I fell in love with years prior and wrote up an offer for me to trade in my current band. This unique beautiful band actually still took my breath away years after it initially did! The Osborne's team let me wear the ring for the duration I was in the store, and offered me a miniature prosecco in a lovely, stemmed champagne glass, which was a delightful treat! They promised me a "ready by" date and, despite me not making it back to the store when the items were ready [for some reason, I let months get away from me] they held the repaired/remade items without additional charge and when I did make it back to pick everything up, Osborne's cut me a check for $27.00 and some change, which amazed me! I had an antique [but not incredibly valuable, just heavy on sentimental value] locket cleaned and purchased a petite gold chain for it; a stick pin with a missing opal replaced with a new opal and made into a tack pin; and my sweet Momma's high school class ring sized up, and her initials reengraved in it. To me, this was a lot of work for Osborne's to do and they did it at a reasonable cost and did it right! They even replaced two watch batteries for me [one of which just died yesterday, after ~ 2 years] while I was in the store, and only charged me for one battery. Even though the "band of my dreams" did not work out to be a purchase I made at Osborne's, I appreciate their willingness to a. order it for me to see and try on in the store and b. assess my current [at that time] wedding band as a trade in and c. their patience with me, as I really did not understand the wild fluctuations regarding the value and price of gold. Thanks, Osborne's for your consistent passion for all things jewelry, watches, and beautiful stemware, and extremely kind, thoughtful service over decades!

Osborne's came through again! Sister Deborah and I planned to honor Momma's death by visiting her…read moregrave and placing a wreath on it on her 1 year anniversary of leaving the Earth. We had a lot of details. Special prayers, a glass of Merlot (her favorite) and a toast to her and pouring some Merlot on her grave in her honor. (We both wore special pieces of jewelry and gave us as 10 year olds and teenagers through later on in life , some of which we made into more modern pieces).Then more prayere then enjoying a meal at one of our favorite restaurants that Momma loved, too, Fulin's, where sweet Miss Vivian works as a manager. Long story short. Getting home from this emotional and beautiful day I noticed the top of Momma's class ring was missing. It wasn't a traditional class ring with a stone it was more of a crest. I had had the ring for decades and only worn it a few times before damaging it. I was so sad. Enter Osborne's. They made her ring better than it was before and just delighted my heart! I can't thank you Osborne's adequately for being kind, professional and really loving their customers as we honor the lives of loved ones who have gone before us. Thank you so very much! Your creativity and skill is beyond compare and is gratefully appreciated. Consistently so! Thank you Osborne's!

Their kindness and service is 2nd no none! With respect, patience, and knowledge they will provide…read morethe perfect experience.

I stopped into Gary K Jewelers today because I needed a new watch battery...at least, I thought…read morethat I did. After showing my watch to Mary Jane, she quickly shared that my watch did not need a new battery, but it needed to "recharge" with direct light for 48 hours to ensure that it wouldn't die. This was an old watch that I hadn't worn in 6-7 years because I bought an Apple Watch. Upon realizing that I didn't need a new battery, I put it on and discovered that I also needed a link or two removed because it was too big. So, Mary Jane took care of that, too. All in all, it was a great visit to Gary K Jewelers. Mary Jane was extremely knowledgeable and I will definitely return because of her helpfulness.

Great local jewelry shop. Anything you need they have or will get it for you …read more Have bought many things there and would highly recommend them .

I took my wife's engagement ring in to have the diamond re-mounted. Mike was able to upgrade the…read moremount to where the ring was better than it was when it was brand new. If you need your jewlery repaired or are looking for jewlery ar a good price, I highly recommend M&M.

Husband has his fathers watch that needed battery replacement. Dropped it off picked up in the…read moremorning no issues. Nice family owned place.

I came into Wholesale Jewelry for a loan and the customer service was excellent. I sat down with…read morePhillip Groves and he asked what I wanted and I was out of there in less than 15 minutes. It was a very positive experience and I can't wait to do business with them again. I highly recommend you to use Wholesale Jewelry to get great value and honest service. -Cornelius E. Halliburton II

Had a very positive experience talking with sales associate Phillip Groves while waiting on a…read morereplacement battery for a watch. I was impressed by the layout of the business and the professionalism of the staff. I highly recommend. - Jerome Saintjones

Store needs to find its identity- but is is definitely not a fabric store. General mayhem is their…read morestyle. I am sure they have great equipment for sale- just so disorganized.

Their communication efforts are horrible. They are trying to rip me off for shipping when…read moreaccording to their web page my order qualified for free shipping. Now they're ghosting me. Beware of the scam they are running when ordering online! Never shopping here again and I will warn a of my sewing/quilting friends on social media!

The customer service was not just good; it was extraordinary in every sense."…read moreBenchmark for others to follow. Absolutely flawless!"

I like shiny, nice things. Unfortunately, and I'm not sure why, this place left me feeling far…read morefrom happy. All I wanted was to peruse their watches, in hopes of finding one that was a good fit for my dad's birthday. Now, I am not an expert but I know a *few* things about watches. I'm also not a person who drapes themselves in obvious name brands, but I know good customer service at "fancy" stores. These folks need to call the Cartier store in Atlanta or Hermes in KoP for some customer service tips. Anyway...walked in and was told we'd have to wait for "one of the guys" to help us. I didn't catch the name of the man who helped us (nor did he offer us a card or anything), but it was obvious he quickly sized us up as "people not worthy of his time." After telling him what we wanted, he pushed an entry model Tag Heuer because "it's part of the big five brands." (I'd love to know what he thought the other four were, but I digress.) I'm not a Tag fan, so he then--despite my saying I'm not a huge watch fan--pushed a gargantuan Tudor. When I inquired about some of their used watches, he just said "oh those are in the thousands" and stared. (Ummm, okay?) So, I asked if they ever got in any other Swiss brands or knew of a vendor--and used Jaeger-LeCoultre as an example. He told me to, wait for it, "look at a department store in town" or "inquire at Bridge Street" which was both comical and insulting given that I was wearing one. And so we left, confused as to why we went in the first place. Practical notes: it's in the same building as a Starbucks and the parking lot is small, so good luck battling every soccer mom and her SUV. Staff will mask up if you are wearing one, which is a good thing (in my book) and they have absolutely zero Rolexes in stock.