1. Gary Aver - Realta Real Estate

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Wheeling, IL

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Gary Aver - Realta Real Estate

4.3 (6 reviews)
Closed • 9:00 am - 6:00 pm

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Pam MacPherson - @properties Christie's International - Pam MacPherson

Pam MacPherson - @properties Christie's International

(17 reviews)

Overall, primarily influenced by the outcome of our search / purchase (the most important measure),…read morewe were very dissatisfied with the overall service from Pam and Wendy. Pam and Wendy did give us a significant amount of their time and energy over the months it took us to complete the purchase of our new home, which was greatly appreciated. That being said, due to circumstances that could and should have been avoided, we now find ourselves in a discouraging and extremely costly situation as we work through several issues that should have been identified through the home search, due diligence and inspection. We trusted the inspector Pam and Wendy recommended to us would be thorough with a critical focus on protecting us from major issues - this was clearly not the case, and the shortcomings of the inspection and related negotiations have left us having to pay tens of thousands of dollars out-of-pocket to remedy. On a related note, the 'experts' Pam and Wendy recommended during the inspection/attorney review period were equally poor, particularly a roofer that gave us an estimate for repairs that we now know was 95%+ underestimated (as proven by four subsequent estimates for the same work), and gave us a false sense of security in terms of what we had ahead of us. Maybe the most unsettling part of the experience in hindsight (which should have raised our flags in the moment) was when Pam and Wendy clearly put the best interest of the sellers ahead of ours (their client) in the context of pressuring us to sign the deal on a condensed timeline so the sellers would not have to relist the property. Finally, neither Pam nor Wendy made themselves or a legal representative available to represent us in person during our closing, and did not give us a heads up that we would be there alone, leaving us with a fairly sour taste on what should have been a celebratory day. Overall, as we continue to work through issues daily and try to recoup our losses, we do not feel our best interests were prioritized and feel the advice from Pam, Wendy and their recommended subject experts was critically underwhelming and insufficient.

From the moment we met with Pam and Wendy we knew we were in great hands. My husband and I were in…read morethe process of trying to decipher whether or not we wanted to take on a big project, or something more turnkey. Pam and Wendy differentiated themselves from the beginning because they knew the estimated costs of various projects, and where we would get a significant return on investment should we decide to sell our home in the future. We truly felt that they had our best interests in mind, and were always available to consult on various ideas. When we heard about a home coming on the market in Evanston, Pam did not hesitate to reach out to her contacts and ensure that we were the first people to get into see. Once we knew this was the home for us, Pam and Wendy knew how to navigate the negotiations with multiple offers, and her competitive yet sensible drive kept us calm and focused throughout the stressful process of buying a home in a pandemic. After the house was ours, Pam and Wendy's work did not end. They connected us with their favorite vendors for roofing, carpeting, lighting and more. They ensured we were connected with the best lawyer and loan-officer and were on-call to help us navigate several unforeseen circumstances throughout the process. We truly feel that our "forever home" today, would not have been ours without this incredible team of professionals assisting us throughout the process. We can't recommend them enough!

The Shore Group - Compass - Team Photo 2024

The Shore Group - Compass

(12 reviews)

Our second time working with Beth Alberts was even better than the first. She shepherded us…read moreseamlessly through a situation in which we were selling from the other side of the country and had a tight deadline to complete the transaction. I highly recommend her services!

My wife and I met Stephanie and Beth at an open house a few years ago. I had already been looking…read moreto ditch my agent at the time, mostly because he was not listening to me and he was pushing us towards a decision that he would make, not necessarily a choice we wanted. (We moved from the city to North Shore-a big decision for us as we've been downtown for over a decade, and still love it). Then we ran into Steph/Beth at another subsequent open house. I'd had enough with my old agent's pushy/slime-y salesmanship and we had built a quick and comfortable rapport with Beth/Steph. The decision was clear, for buying in the North Shore, we would begin a working relationship with Beth/Steph. Over the course of two years, they graciously guided us through searching, knowing the whole time we may not end up pulling the trigger for a long time. That didn't matter to them, they weren't hunting for a deal. They were fighting for our best interests, which I love. Never pushy, always helpful and always patient. In my experience, you don't often see that with realtors. You often get the hard sell, desperation mode style of pitching a deal. That hard sell and aggressive tactics tells me as a customer that they don't really care about the client, they just care about their commission. Stephanie and Beth are the polar opposite and we consider ourselves lucky to have had a few chance run ins that turned into a fruitful working relationship. Win-Win through and through. No matter what end of a real estate transaction you're on, Beth and Stephanie have all my praise and confidence in stewarding a client from start to finish.

StartingPoint Realty

StartingPoint Realty

(81 reviews)

We heard about Ryan and Starting Point Realty through Reddit and could not be happier with our…read moreexperience. We moved to the area from out of state, and Ryan helped us every step of the way, from finding a short-term rental to finding our home and closing. What stood out most was how genuinely he cared about us. From day one, he treated us like longtime friends rather than clients. He also has an incredible network of people he trusts, and you could tell he genuinely cared about making sure everything was done right. Simply put, Ryan is knowledgeable, responsive, trustworthy, and a genuinely good dude. We would recommend him and his team to anyone looking for a realtor!

Ryan Gable from Starting Point Realty was our agent when we were shopping for a house. We're first…read moretime home buyers, and even though we did as much self-learning education we could, he taught us there was always more and more to learn during the home buying process. Even though we had a hard time deciding between single family homes (Detached) and town homes/Condos (Attached), Ryan was always patient with us. He was with us every step of the way with great insights on affordability, explaining how home offers work, even when we decided to switch our search locations! No matter the twists and turns we presented (I'm sorry Ryan!!), Ryan stood by our side the entire process. In fact, he was a mentor for us, who went to essentially EVERY single house we wanted to see, who gave valuable opinions and insights on every home and even the area where the home was located. He checked in with us and made sure we actually loved the house instead of pushing us towards a home to make a quick sale. Ryan is the kind of real estate agent you would want; patient, will educate you during the whole process, and will ensure you're taken care of during the whole process!

Karen Danenberg Group - Keller Williams Thrive - The Karen Danenberg Group, shown are Karen and Alan Danenberg

Karen Danenberg Group - Keller Williams Thrive

(17 reviews)

Alan and Karen are such great people that really love their job and it shows. They helped us find…read moreour dream home and helped us sell our house. The process was very well explained and they both were extremely patient with all our questions we had. We met Alan at an open house and he was so nice and very personable. I knew right away that this is who we wanted to work with. We met Karen a few days later and she was just like Alan; Fantastic! They found some houses that matched our criteria and we went to look at them. There was no pressure and they were very knowledgeable about everything. I can't say enough about them being so patient and really wanting the best for us. If you're looking to sell or buy I strongly recommend contacting them. We have been in our home a few years now, and love it. We also recently sold our investment property with them, and they handled all renovations & the process of the sale making it a hands off process for us. Thank you for everything and making us smile everyday about working with you.

Karen and Alan are excellent. My wife and I are both Realtors in the Boston area but needed someone…read moreto help sell my wife's parents' house near Chicago. Karen made everything smooth and easy in a transaction that wasn't always straight-forward and she was looking out for us and protecting our interests even when it wasn't to her benefit. Would confidently recommend her to anyone else.

Gary Aver - Realta Real Estate - realestateagents - Updated October 2026

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