Very satisfied with the service. My third year and I will continue to use them. Thanks again. read more

I really wanted to like this service. The first few times I hired them I was satisfied. It only took a few days after payment for them to cut my lawn. After that, it started taking weeks. When I would ask them when they were coming, they gave lame excuses like rain, when we both knew it didn't rain everyday for two weeks. Now it has been months since I paid and they still have not cut my lawn. I've even had to hire people in between. My mother pretty much talks to them and handles business with them but I'm about to find a reliable lawn person and call PayPal to report them. If they only maintained their service like it was in the beginning, they would have put every other lawn service out of the business. Oh, BTW, if you look at the good reviews, please notice that they all are reviews after one visit. I'm quite sure if those people were to edit their review after more visits, their reviews would reflect the neglect that the other reviews show. read more

Here are my experiences with the Garrison's Grass-cutters. Prior to Saturday, 25 April 2020, the first time with Garrison's lawn service- I wasn't home. When I returned home I saw excess grass cuttings left on the lawn and in my front yard flower bed. Okay, I thought, "I should get my concerns addressed before the next time. As I walked in my backyard, then looked at my patio, I saw my sneakers, Ring camera, gardening seed pots, and some more little things out of place. My other camera picked up these items being blown by one of the Garrison's employee's with a blow gun. On the second the employees failed to finish cutting the front lawn, and blowing excess grass off of my lawn. Instead they blew grass clippings back in the flower bed again, and cut the branches off of one of my bushes located in my back yard. I didn't discover this incident until later that evening and the employees never said anything to me about the bush at any time. When I sent an email to Garrison's about the lawn unfinished the employee's returned to finish the job. Also, I noticed that they move my things but do not put them back. The employee's returned that same evening and made half -hearted effort to blow grass off the lawn and out of the flower beds. Later that evening after standing in the back yard and saw that branches on the ground I took pictures of my damaged bush and unfinished lawn then stated my reservations to Garrison's. (Check out the picks) They did not respond to the damage done on my property. I hired a gentlemen who cuts and cares for my yard as if it is his own. read more

Garrisons Grasscutters - Saturday, April 25 2020 . This is a bush which one of the Garrison's cut two of branches off. - Lawn Services Near Me

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Terrible service. Poor communication. I've been trying to get a refund for 2 weeks now. DO NOT use this service.

Mr. Garrison and his team are exceptional! I have used them for over a year now; they come on a consistent basis and paying online is the easiest thing ever! My yard always looks great. read more

I've used them twice and I was happy. Well I paid for my grass to get cut a few weeks ago and I've called twice to find out when they were going to come. I was told by the lady receptionist that Mr. Garrison hasn't shared his schedule and she doesn't know when he'll be able to get to me. So I asked for my money back this past Tuesday. I was told that I will have my money back in 48 hours. I call three times today and can't get in touch with them. read more

I passed by one of their trucks and decided to try their services out. I prepaid for my services (April 9) as they ask, sent an email updating them with my address and telephone number. On April 16, I reached out to get some type of time frame on when they would be servicing my yard and was advised they had me scheduled for that weekend. The weekend came and went and my yard was still untouched. At that point, I submitted a request for a refund which I received on April 20th. They tried to say bc if COVID19 there was a delay in service. As a potentially new customer , their communication is poor. They tried to advise me to "cancel my paypal investigation" which I hadn't escalated at that point but if I did and they didn't pay me, I probably would not have received my money back. Poor service for service I never physically received. read more

I recommend this company. The crew was professional. They did a great job in an efficient manner. I'll continue to use them for my business.

I have used this service before and was pleased but on the 2nd time I'm very disappointed. Its currently been a month and my lawn has yet to be done. I've called and emailed several times without any results. I understand COVID-19 and hiring of a new crew but I have been waiting patiently read more

Sorry I wouldnt recommend them to anyone poor customer service never came out as promise had to called them several times. Cant invest into your business of you're not investing in yourself.. read more

All they do is take your money and lie. They never answer the phone. The voicemail is full. And they don't reply to emails. They never cut your grass in 7 days. It's currently been 10 days of waiting. Last time was 12 days.. read more

Garrisons Grass cutters started off good for the first three cuts. afterward it is pure excuses. They take the payment from your account but don't complete the service. The phones rings unanswered and they don't call back after leaving voice message. I will not be using them again. read more

Garrison lawn service is a very professional service owned by a very courteous friendly and professional young man. I recommend these people to do your yard because they're very conscientious and very thoughtful and I would recommend them to anybody. They cut our yard and we hope to maintain a lifelong relationship with them. Excellent, professional service! read more

I have been using their services for almost a year now and have never had any issues previously. Lately things have really been aggravating trying to get my lawn serviced. You call their number and MOST of the time it's not answered and voicemails are not returned(I've left at least two). Emails aren't returned. And when you actually do speak to someone you are told that they will let the know . No real solution or date for when services will be rendered. I paid over three weeks ago and still haven't gotten my grass cut. If you are behind how about reaching out to your customers to say so. read more

If I could give zero stars I would. They do not keep commitments to service your lawn. You will see their trucks in your community and think....What a great deal. Wrong! It's actually a huge mistake if you pay them and expect your yard too be serviced. This company has scammed many people out of their money with no service. Don't be the next victim, you will regret it tremendously if you go on their site and submit payment because you will never get serviced. read more

I was completely satisfied with the timely service. My yard looks amazing and I will continue to use Garrisons!

So I spoke to mr garrison the owner of this company on Saturday 8/5/2020 he assured me that my lawn would be cut I paid him and text my address and name to the number he instructed me to. Today is Wednesday my lawn isn't cut and I can't get in contact with the very rude lady that is "supposed" to answer the phone. I spoke with her once she said she would call him and get back to me since then she will not answer or return my calls and text. At this point I feel disrespected, I paid for a service that I did not receive and there is no communication as to what is going on. That's unacceptable for any business. Since you wont answer over the phone maybe you will respond here. read more

Left dirt patches in my yard (from where they dug up the grass while cutting)all 3 times they serviced my yard. When I reached out to have the issue addressed I was told Mr. Garrison would get back with me. It has been over a month with no resolution they simply stopped providing service. Left an 82 year old woman without lawn service with no care at all! Horrible customer service! read more

i pre paid for service 09/11/2020 no call no show and no return call i strongly advised to pay the extra $25 to a real lawn service company because this is not it. I got what I PAID FOR NOTHING DONT WASTE YOUR TIME GREEN IS THE COLOR read more

This company this company I would NOT recommend this company to anyone My fiancé seen this company in our community decided to give them a try Bad idea I was having and event coming up so I needed my yard service paid the money 7 days went bY nothing from them I called many times a female finally answered then act as if she couldn't hear me when I started to complain so she hung up I called back the same thing then she turn the phn off or put it on voicemail I asked for a refund Still haven't received anything I have emailed many times called many times left msgs many of them haven't heard anything from them. This is not good business and I'm gonna contact the BBB also cause this is very UNPROFESSIONAL read more

If I could give this business a zero I would....unreliable.dishonest it is better to pay a higher amount for the same service instead of going with this company . I cancelled my service after having to cut my lawn myself and I have yet to receive my refund this has been since June after making multiple calls. VERY UNRELIABLE DO NOT USE read more

Paid over 2 month ago still no one has came out to cut my grass. I spoke wit someone over 2weeks ago but now no answer and no reply to emails BS read more

They was cutting my neighbor's yard I asked if they had time to cut mine. And with no problem they was willing to cut my yard after they was done with my neighbor's yard. They did an excellent job on my yard and was very fast and cheap for all they did. I will recommend their service to anyone!!! read more

My yard looks awesome and it was cut within 24 hrs from request!! Can't beat this price and service.. I will definitely be using them again.. read more

Scam scam scam. They website makes you pay for services before they do the job. They don't call you to schedule what time is good for you so when they come out and do your grass they don't call at all, you have to chase them down. They missed me several times and still never cut my grass. This business is a finessed . So $25.00 sounds sweet but it's not read more

I was a new customer to garrison grasscutters. The first time I paid for service almost everything was done as promised with one minor incident. So a few weeks later I paid for a second service on June 30th. It is now July 30th and no one has come out to cut my grass. I called about 2 weeks in to inquire about when my grass would get cut. I was told due to all the rain they are running behind. That was completely understandable at the time. By week 3 I called and left a message. Instead of getting a call back I received a text message stating the same excuse I was given the first. I text back asking if they could at least tell me when my property would be scheduled. They continued to send me the same generic message about the rain. Here it is today 31 days later. I called and you guessed it. No one answered the phone. No one has returned any phone calls. No one from the company has reached out to their customers to let them know what is going on. My lawn has not been serviced. I am out the money I pre paid. I am feeling ripped off. Buying beware!!! read more