I don't know if the other reviews were under different management, but the current management bends…read moreover backwards to help relatives of buried loved ones in this cemetery. Dana and Gwen and everyone I talked to are wonderful. I am out of state and they help me over the phone with my parents grave sites often. it's a beautiful cemetery.

Our family member was buried on May 30th. On July 10th the stone arrived but was not out in the…read moreground until September 9th. This happened because we went to the office. They found the stone along with about 15 others. My husband went this morning and refused to leave until it was put in the ground. It was done today but that was ridiculous that we had to do that. They want your money and act all kind when you go there but no follow up. The grounds are unkept. If your loved one get buried go to a different cemetery

Everyone was so nice, especially the brunette and the blonde girls. Would definitely recommend!read more

The gentlemen that came to pick my father in law up, when he moved to Heaven were very nice and…read morerespectful. The day we went to the funeral home to make the arrangements, we meet with someone different. He started telling us, the things he couldn't do, versus, looking for how to make this easier. If my husband and I hadn't already been through the death of 3 of our parents, we may well, have just sucked it up. The guy stated, he didn't think he could get the military funeral detail, because it was a weekend, and wouldn't be able to talk to anyone, until Monday. My husband a 22 year veteran straightened that out in a short order. Then he said he didn't think he could get the grave dug, by Monday, because it was Saturday. The obituary wouldn't be run because it was Saturday. Needless to say, we were upset, and then to have this person, tell us what he couldn't do, instead of trying to look for ways to help us, really frosted our cookies. Now, let's talk about their fees. Astronomical! $9500.00! We didn't even have a viewing, or a car. They transported my father in law from his home to the funeral home, and to the graveside. No elaborate casket, and his vault was very nice and no charge, as he worked for a long time for the vault company. Poof, $9500.00! Highway robbery. We buried my sweet mama in an city, and she had all the bells and whistles even a solid cherry casket, and a vault, viewing and service, and we still came in for $6100.00. If your looking for some peace and comfort in your time of sadness, the guy who helped us, isn't it. You'll do better to go to Crumpler Honeycutt.

GOOD PEOPLE, DOING GOOD BUSINESS! I walked in to Rouse's office unannounced the day of my father's…read morepassing. Cliff was a sweetheart, very empathetic, & helpful. Raleigh was on top of the logistics, follow-up, and very kind. The younger guy with long hair seemed to have all the right answers. I appreciated the transparency in pricing, soft human touch, & simplicity. Rouse, thank you for taking care of my father!!! (Note: Prior to visiting Rouse, I stopped a different funeral home and the experience was night-and-day in comparison to Rouse. The other funeral home had zero empathy/ emotional intelligence, and they wanted to charge me 2x what Rouse charged.)

Linda was very helpful, very compassionate, and went above and beyond to take excellent care of our…read moreloved one. She was thorough and took care of everything to allow our family to grieve without worrying about the many particulars that had to be dealt with during this time. I am not local to Rouse, I'm in another state, so having to find a service was concerning but Linda quickly put those concerns to rest for me. I was truly blessed to have just picked this service from all the others as she was so attentive and sincere in her concerns. Thank you Linda and Rouse!

I DO NOT recommend this place. My grandmother passed away in January of this year and we came to…read morethis establishment in hopes that they could place a beautiful headstone on her grave. We paid for the headstone in full by mid-February but did not receive the headstone until September! During this time, we received no phone calls with updates. We had to keep calling them and kept getting met with excuses. Even still, we were patient because we knew that COVID effected a lot of businesses. When they finally did place the headstone, it was facing backwards and incomplete. We once again had to call to let them know about their mistake. Fast forward to November, they JUST finally placed the picture on the headstone to complete it. At this point we're very upset because this whole process was just so unnecessarily frustrating. They didn't even offer to compensate us for the time they wasted. We had to ask and the only thing that was offered was that they would reimburse for half of the cost of the picture. I would never recommend to place to anyone. Horrible customer service.

From the owner: Cemetery Memorials, Veteran Memorial, Signage, Sandblastingread more

My dad is from Four Oaks but has been living in Delaware for almost 20 years. He recently passed…read moreaway in Delaware. He was cremated here but we were planning on a Memorial Service in Four Oaks. The coordination between the home we used in DE cremation and R&G was so non stressful in a very stressful time for our family. Justin is who we dealt with primarily. He was very compassionate and professional. Pastor Eddie did the service and he did a wonderful job. He took his time meeting with the family to find out information about my dad. He incorporated all of our wishes. He shared the gospel of Christ. As a family, we feel incredibly grateful and blessed that the life of our husband and father was treated with so much respect. We are grateful and blessed with how our family was treated.

Can't say enough nice things about Rose and Graham. Death is never easy, and when your loved ones…read morepass, you want someone who goes the extra mile. Rose and Graham went that extra mile when my mom passed. Very compassionate and thoughtful.

I highly recommended this funeral home to anyone because Nick and William are honest they take the…read morelisten and plus they treat you like family. Nick and William really truly do care about your love ones.

From the owner: Providence Funeral and Cremation Service aspires to be the funeral provider of choice for all…read morefamilies in our community, known for our compassion, integrity, creativity and value. We will set the standard for excellence in service quality by which other funeral providers will measure themselves.