Requested a dumpster 1 week before it I need it. The day of delivery, they never came. I called…read morethem at 10 o'clock in the morning. The owner had excuse after excuse . I finally just asked for a refund . As a business owner, if you are having problems with your company vehicle, then have a contingency plan to keep your customers happy. Also, give your customers updates before coming out to the site, so that there are no hiccups. Just a very sorry company.

I have been working with Ricky and he has been very helpful. He worked with me on price and was…read morevery generous and helping me find a way to make it happen to get the job done.

I have nothing but good things to say about this company crystal was on point and they include a…read moreveteran discount thanks again ray see you next in about three weeks

I want to recommend Veteran Junk Removal, Grant in particular, for the kindness and professional…read moreresponse to my booking mistake. In some way I became confused during my efforts to confirm a job, and double-booked. As soon as I realized it, I called Grant (who was on his way) to cancel and he was most gracious, understanding my mistake, even refunding my deposit. Based on Grant's kind attitude toward my error, I am quite sure you will not go wrong hiring them for your junk removal needs.

Highly recommend them. Chris, the owner is a very dedicated person and very professional. First to…read morerespond and completed the work as per the schedule. Attention to the detail and we will choose him again. Chris and his team did a great job. He worked according to our schedule and came on a sunday too. Very flexible.

From the owner: Junk Monkey is a family-owned junk hauling business located in Clayton, NC with 12 plus years’…read moreexperience. Our number one priority is to give you your space back at a reasonable and affordable price. Junk Monkey is dedicated to our customers. We care about you and understand it isn’t always easy to get rid of belongings, and/or just don’t know how to get rid of “junk”. We make it easy! We will “de-junk” your space with efficiency and with respect. When you choose Junk Monkey you are allowing us to FIRST recycle and donate what we can. We promise to attend to and conserve our environment because we concede that a clean planet is not only necessary for our future generation, but mandatory. Junk Monkey is fully insured. We stand by our slogan and we ensure an honest, fair, and professional estimate each, and every time.

Avoid Using Budget Dumpster and Avoid Damage to Your Property…read more.. (I contemplated giving them only one star, but figured a two-star rating would draw readers, as one-star ratings tend to appear as knee-jerk responses to bad service) In early February, 2025, I rented a dumpster from Budget Dumpster for the second time in as many years. My first experience was fine. This one was a disaster, complete with several hundred dollars worth of property damage for which Budget Dumpster compensated me only a fraction of the cost. Upon delivery, the driver gouged a trench into my gravel driveway. I did not notice it until the dumpster was picked up 10 days later. That damage by itself would've been somewhat tolerable, but it was upon pick-up that the real damage occurred. I'm not sure who they employ to drive their vehicles, but this individual's CDL should be revoked. Despite having an wide entry to the driveway being used for deliveries of this nature (which has accommodated trucks of all sizes for years), the driver drove off of the side of the road and THROUGH my yard, damaging the moss turf (complete with deep tire tracks). Then they ran over the decorative edge of my fence at the edge of the property, and topped off the damage by crushing a 6"x 6''x 6' landscape timber, bordering my driveway. I immediately called Budget dumpster to start the claim process. To their credit, I got a response the next business day, but after that initial engagement, nothing but crickets for 10 days. They finally responded with a request for estimates, despite having photos of the damage, so right out of the gate they wanted me to do the legwork. When I provided that information to them, I got an immediate response indicating they would only pay approximately 25% of what it would cost for materials and labor to repair the damages. In this offer, they included the following contract language excerpt: EXCEPT IN THE EVENT OF GROSS NEGLIGENCE OR INTENTIONAL MISCONDUCT, CUSTOMER HEREBY WAIVES ANY AND ALL CLAIMS AND LOSSES AGAINST THE COMPANY AND ITS SUBCONTRACTORS, HAULER SUBCONTRACTORS... OK, so driving through my yard, damaging the turf, crushing the edge of a fence and a landscape timber, not to mention the initial damage incurred upon delivery (a 6ft x 6in gouge in my gravel driveway) isn't GROSS NEGLIGENCE??? Best case, it's egregious driver incompetence. If you look at the photos below, I think "gross negligence" is pretty obvious. In addition, it seems Budget Dumpster grudgingly acknowledged some degree of "gross negligence," otherwise, why would they offer any compensation at all? Regardless, I rejected their lowball offer, but in the end - after a couple of hours of emails and back-and-forth phone calls with someone who only referred to themselves as "David R." in Ohio (why not provide your last name to your customers, David?) - they only added an additional $36 to the overall claim and washed their hands of any other responsibility or costs. The rest was on me, and as a retired disabled Vet, I do not look forward to having to repair that fence or remove/replace a heavy railroad tie on my own. Among readers of this review, some might say "Hey, quit complaining - you got a little something." My response to that would be why should I or any other customer accept that? Why is it OK for any business to come onto anyone's property and do hundreds of dollars worth of damage, but only pay a small percentage of that and walk away? So I guess in closing I'll simply say that if any of you are willing to accept this kind of buffoonery and incompetence from any business, much less a second rate dumpster company like Budget Dumpster, then be my guest and hire them. Maybe you'll get lucky and the driver won't destroy too much of your property. To the rest of you, I'd advise not doing business with Budget Dumpster, especially anyone who has served and been disabled in the performance of their duties as a Military Veteran or First Responder.

The reservation process, fAQ's, videos, drop-off, pick-up and customer service was seamless. By…read morefar working with Budget Dumpster has been the most rewarding part of renovations at this point. I'll use them again for certain!

Can't say enough great things about this company! Susan was fantastic to work with and made our big…read morejob of cleaning out the basement so easy. They were very prompt and even picked up a day early at our request. The 10 ft dumpster seemed too large, but she was right-we filled it to the top! I highly recommend them for any big cleaning or renovation project and will definitely use them again as we have more to do! Really great company and folks to work with!

Very helpful, quick and efficient. Would recommend to anyone who needs junk removal and definitely…read morewill book again in the future!

They were great! Showed up on time, removed all our moving boxes and were delightful. I will…read moredefinitely use them again.