I don't typically like to give a sub-par review due to the nature of companies circumstances at that given time; however, after doing business with the owner directly I have decided to do so. Originally, I was extremely optimistic as he was knowledgeable. He pushed back on a few of the items my wife and I wanted completed but, I took his word as the subject matter expert. First day, his team was a no show (no phone call or email notifying us). Second day, his team showed (without notice) and did the bare minimum of what he quoted leaving some plants in the front and back of our house. With that, his team only did a portion of the front and the back. We had to call and ask what the issue was. He commented that he is short personnel and would be back to complete the following day. He kept his word and finished; again, it looked like the work of a novice gardener. My wife asked why he didn't keep his promise of replanting and why it looked like it was poorly done. He replied with, "are we done here." That is not the way to treat a customer when running a business. Not being a Karen, just want others to avoid going through the same experience. read more