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Garden Gate

4.3 (3 reviews)
ModerateFlowers & Gifts

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11 years ago

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8 years ago

Store is packed with wonderful treasures! Service was with smiles all around. A treasure chest full of fabulous fun.

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11 years ago

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The Orchid-Luxury Flower Design

The Orchid-Luxury Flower Design

(2 reviews)

$$$

My flowers were everything I wanted. Probably the most complimented part of my whole wedding. Even…read morehad girls tell me these would be the flowers they used for their weddings now. I highly recommend Matt! Not only did he do a great job at the arrangements, he was super nice and helpful, really knows flowers, and cared a lot about his work and service to us! Attached are some pictures of the flowers he arranged for my wedding.

It makes me really sad to write this review as I have never wrote a poor review in my life. We…read morerecently hired Orchid-Luxury Flower Design/Matt to arrange our bouquets for our Nov. 4th wedding. Initially, everything was great when my wife found this business. Matt was nice and the price was fair. Matt uses the same space as a wedding venue called Feragne Villa. Matt had good reviews on yelp and seemed legitimate. So...day of the wedding, 9am my wife goes to pick up the flowers and there is another wedding party, fully dressed in the middle of getting ready. My wife, who apologized for interrupting their special day, knocked on the door to one of the rooms and this lady named Rita screams at my wife, "CAN I HELP YOU?!!!" In a super crappy tone. When my wife explained she was there to pick up her bouquets, Rita said, "oh I'm sorry, I thought you were part of that stupid bridal party." My wife said that Rita was asleep in that room. Weird. On top of all this, when my wife received the flowers they were subpar at best. Some of the flowers were missing pedals, the daisys were wilted, and it was wrapped in ribbon that looked like scotch tape. After my wife showed me (and after she cried for a while) we brought the flowers to Kroger and they couldn't believe we paid for these bouquets. Thank God for Kroger! They took out the wilted ones, added greenery (as there was none) and wrapped them appropriately. We let Matt know of everything that happened via phone call and all he had to say was, "Well I'm not sure what happened between yesterday and today but they looked fine to me." We told Matt we were extremely disappointed, not only with the bouquets, but with the unprofessionalism from Rita. Matt did nothing. We decided to just let it be as we didn't want it to ruin our special day. Never heard back from Matt, Rita, or anyone from this business. We still had a wonderful day, no thanks to this business. The weird thing is...on top of all of this...when I went to write this review on Yelp, Matt must have deleted his old yelp account, because there were zero reviews. But the reason we found them was their good yelp reviews. Weird. Do not use this service. Trust us!!!

Garden Gate - flowers - Updated May 2026

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