I called them, made an appt for 4 days later and they said they'd be here 11-3. I came home at…read more11:00 to wait. My time is no more or less valuable than others but if I make an appt, I don't want to be blown off. I call at 4:00 and the first thing they want to do is reschedule me. I'd already taken time off! They said they'd get back to me with an ETA and I didn't get anything. They really didn't seem to care so I guess they won't care about my honest review. It's not like I was asking for same day service. Professionals don't do this. If there's a problem, a professional will call you and make you aware of the problem. They didn't call. I had to call them and when they told me they'd put me on the schedule first thing the following day, I said NO! I waited 5 hours before I called. I've called another company and I'll edit this review after the work is completed. The MOORES DOORS COMPANY HAS NO PROBLEMS WASTING YOUR TIME SO DON'T LET THEM. Don't do business with people like these who don't care if they waste your time. There are better companies so use another company!

Called at noon on Sunday of holiday weekend expecting to get a voice-mail. Instead, Mark answered…read moreand was working on another door a few miles away. He showed up within the hour and fixed my door in an hour as well. I knew my torsion spring was broken but decided to take care of both while he was here. I explained that the door opener seemed to struggle some for the several months, but I was not sure the correct springs were installed by the builder. He looked at the springs and agreed that he had a larger spring that would make it easier for opener and last several thousand more openings. Mark was very quick, clean, and thorough through the whole process. He lubricated every single part on both my doors not just the one that was broken. He adjusted the chain on one opener. Then he literally adjusted every single hinge until the door was rolling smooth as ever and very little noise!! Would highly recommend him! Even heard him give out a competitors name and number to contact for someone who called out of his service area. Could have easily said he doesn't work in that area and been done.

Friendly, respectful of my property, on time, noticed something and shared a suggestion/ not up…read moreselling. Couldn't ask for better service and they fixed the door challenges! Wouldn't use anyone else! Scott was the technician.

Most useful when he recommended I buy a different brand opener. I think he got that right.read more

Highly responsive. Easy to work with. Great selection of garage doors. Would hire again and…read morerecommend to anyone who needs garage door work completed.

Serviceman Philip Marlowe came out today and repaired my garage door. He was very professional,…read morefast and reasonable. I highly recommend them and will call them again when needed. www.GarageProsKC.com

JV was able to get out quickly and did a great job repairing and tuning our garage doors. Will…read moredefinitely go to them should we need services in the future.

Super responsive which was greatly appreciated as I was stuck in my garage and needed to get to…read morework!

Was unable to re-engage my garage door because a part wouldn't stay on track. Was able to get it…read moreserviced on the 3rd day. The repair person was timely and efficient and knew what needed to be done. He didn't try to upsell me or offer services I didn't need. The price was very reasonable and much less than competitors.

Raynor came to my home in Lawrence to measure and give me an estimate on installing 5 new garage…read moredoors. The next week I called several times, one time no answer. The other times to be told I would be called right back. Finally got ahold of the man who came to my home over a week later. I asked about my estimate, his reply was he has been very busy, he then said we can't get to your job because we are too busy. I want to know just why he made me waste my valuable time and gas driving from Shawnee to Lawrence to meet him and then saying he was too busy for my job. Who says this? What kind of business is too busy for extra jobs? Especially 5 garage doors. Why did he bother to come in the first place? I asked he would not answer my questions????? This is just a crazy way to do business

Prompt, available, honest, fair pricing…read more You deal directly with the owner. He minced no words from my description of the problem - that's not repairable, replacement will be the best option, and here's what it will cost. The bill was exactly what he said it would be.

Paul was extremely responsive and was able to fit us in for a garage opener installation the day…read moreafter I contacted him. His price was fair and he completed the installation quickly and professionally. In addition I had a neighbor with a new opener that wasn't functioning correctly. Paul stopped by his house on the way out and helped him resolve the issue. I will recommend Paul to any neighbors and friends that need garage door service in the Northland!

Our builder used Raynor when they installed our garage doors on our new home in 2008 and we never…read morehad any bit of trouble with them. Unfortunately, they were damaged in March by the hail storm so they had to be replaced. I requested Raynor and they installed the new doors. We updated the look a bit from the original ones and couldn't be happier! I highly recommend them.

Sales was a little slow with communication early on, but the installer, BJ, was amazing! He was…read moreprofessional and courteous. He went above and beyond by offering tips for regular servicing and answering any questions I had.

My wife an I recently moved into our new home. We had an issue with our garage getting stuck…read more We worked with Leon. He was very helpful and knowledgeable. He took 1 look at our garage door and knew exactly what was wrong with it. He fixed it in a minutes. He kept asking if we were having any other issues. I could tell he genuinely wanted to help solve anything that was going on. I would highly recommend these guys!

We had a great experience when we called Renner today. Leon did a fabulous job explaining to us…read morewhat had happened and he was super patient with our questions. We're loyal Renner customers!

Had Adam come back to fix the other spring on our garage door and did an excellent job. He's…read moreprompt, reliable, and his pricing is VERY reasonable. He's the real deal-check him out!

From the owner: Providing Garage Door and Motor Replacements in the Kansas City area! Call about our free estimates…read moreto see how we can help! P: 6206-664-0999