Do not rent from them!! Their houses are not taken care of. We had mold, water damage, bugs, among…read moreother things. Maintenance shows up with no warning. They charged us $3000 on top of our security deposit when we moved out for damage that was caused by foundational issues with the house. Communication is bad, and they're very unprofessional. Everyone I talk to about MTR has a bad experience.

I would not recommend MTR to any college student looking to rent in Ames…read more PLEASE READ THIS: My friends and I all wanted to live in a house in college because we thought it would be fun, but we knew it wouldn't be perfect. Realistically houses need upkeep and things are more expensive (utilities, etc.). It's a cheap college house it Ames, we did not expect a palace. From the first day we received the keys to our house we've had problems. The second we walked through the door we noticed our house was NOT cleaned properly, or maybe even at all. Cabinets were yellow from no ventilation and knobs in the bathroom were covered in mold. There was dog hair everywhere, even a thick coat in the air vents, from the previous renters. We cleaned everything and they came to replace the knobs. They also forgot to mention we had to bring in our own washer and dryer. As time went on we noticed more. Our oven didn't work, our shower is ALWAYS cold, insects everywhere, one even came up out of our drain. Our bathroom ceiling gets quickly covered in mold no matter how many times I clean it. The downstairs bedroom started flooding after a big storm. Any time I've had a problem and I try to call them, NO ANSWER. EVER. I've began to text them and their responses are always less than helpful. Very sloppy management. I wish I did my research before applying with this company. Please do not sign with MTR Properties. We are so disappointed and cannot wait to be moved out.

0 communication. They are our HOA management company. We experienced a house fire in our townhomes…read more They cant seem to know what is going on. They higher a mitigation company that also has 0 communication. They avoid my phone calls. 100% do not recommend renting or doing any sort of business with this company.

AVOID RENTING FROM THEM AT ALL COSTS. MONEY HUNGRY AND IMPOSSIBLE TO WORK WITH…read more This company is awful. They also like to skirt around the laws so they can get paid. Rented from them in 2021-2022. Received no communication from them that I owed them any money and they also returned our deposit (after taking $500+ off the deposit for "move out charges"). Flash forward to now and I am trying to purchase a house. They have me marked down as "unsatisfactory verification of rent." This makes it so I am unable to close on my house that I am days away from closing on. I then find out that 32 days after our deposit was given back to us, they apparently sent an invoice via mail for $432. No email, no phone calls, no text messages. No other form of communication was given that we owed anything. Now 2 years later they refuse to budge on us owing the money to them and will not change my record to satisfactory. Throughout they are very rude, snarky, and all around awful to work with. Apparently $400 owed from 2 years ago breaks their bank and theyll go out of business without it. As far as the skirting around the law portion, (you thought I forgot but I most definitely did not,) Iowa law says the following: 562A.12(4) A landlord who fails to provide a written statement within thirty days of termination of the tenancy and receipt of the tenant's mailing address or delivery instructions shall forfeit all rights to withhold any portion of the rental deposit. If no mailing address or instructions are provided to the landlord within one year from the termination of the tenancy the rental deposit shall revert to the landlord and the tenant will be deemed to have forfeited all rights to the rental deposit. So essentially what they do is return the deposit early so they can take as long as they want to get back to you about any "fixes" that they need to. So very sketchy and operating in bad faith. Please heed this warning and avoid this company. The BBB was also made aware of these unjust practices.

These guys were an absolutely pleasure to work with. Their equipment is well maintained and…read morecalibration ate up very little time. I can see why they have a reputation for efficiency and accuracy. I believe that they embrace the latest technology and are not tied to the stifling conventions of survey tech as some firms remain. However my experience cannot speak directly to that fact; it is only my impression after a few days of working together.

I only chose to live here because it's decent apartments and affordable. The thing that bothers me…read moreis there have been thieves around the buildings taking packages. I pointed out the issue to the management and they didn't care one lady basically was talking to me like I was crazy on the phone because I asked her what she can do. They told me to make a police report which I did.... But of course nothing was done either so I'm just posting this as a warning for future tenants. Get your own cameras and put it outside your door!! And just don't trust anyone ever since I did that nothing has been stolen again but I've seen cops outside a few times so I'm probably not the only one who has reported this. Moral of the story I'm pissed they didn't do a damn thing and it took months later for them to send out an email to atleast warn everyone that there were people out stealing small packages.... the big packages weren't getting stolen but small ones. The buildings around 4112 Lincoln swing aren't locked outside and don't have any cameras that's the shitty part cause a lot of their other properties have locked buildings! Lastly, the maintenance are useless they've been saying they were gonna come in and change air filters I've even put in a maintenance request earlier in the year and they never come. I know it's gonna be a hassle getting my deposit back when I move.

I lived in an apartment owned by first property management for one year, and I was very happy with…read morethe service. The urgent repairs were always done in a timely manner, even though I was in a very cheap apartment, only $700 a month. I see that a lot of other people apparently do not believe first property management was helpful or professional, but many of these reviews are old, and every landlord has at least a fair amount of negative reviews in Ames. I'm not trying to be dismissive of other people's experiences, but my experience was not at all like the negative stories posted here. When my apartment flooded over the summer, they did not blame me because it was not my fault, and because I let them know that I would be gone during this time (it was months before I came back and found it flooded). They also agreed to pay me for the days I could not stay in my apartment because it was flooded (about two weeks), they agreed to pay me the utilities that their contractors were using (electricity for running the dehumidifiers, fans, and keeping the lights on), and they allowed me to break my lease. They did all of this in less than three weeks (which was very reasonable, given that the last adjustment I gave them for the payment was about a week two weeks into this three week process). It was expected that they would allow me to break my lease because in my lease, it stated that I could break my lease at any time my apartment was uninhabitable, but it was nice to have landlord that honored the promises that they made in the lease they gave me. Also, they were friendly, understanding, and try their best to handle a noisy neighbor and told me everything I would have to do in order to force them to either quiet down or get thrown out (this was a long process, but it would have been a lengthy, tedious experience anywhere given the laws that protect tenants). I would recommend this company to anybody looking to find a place to live in Ames.

Molly is awesome. Our friends referred us to her in 2010. We listed our beloved Ames home with her,…read moreand had an accepted offer in 21 days. With an easy and successful closing, we felt happy and grateful, and were able to confidently move into the next chapter in life. When we were listing our home, (we were still pretty young), and we had done well with cleaning and staging, but I hadn't noticed the paint wear on the front stoop wrought iron handrail. Molly kindly pointed out that I might quick take care of that since it's the front entrance to our great house. Immediately, I knew she was right. But, I must have looked stupefied? I was! As silly as it sounds, I didn't know how to fix it? Molly patiently explained to me how to get it cleaned up and ready for something miraculous called Rustoleum, (now I *KNOW*). All-in-all, it took me one trip to the store and 10 minutes of work to drastically improve our entrance. And that's just ONE of many examples of her attention to detail, experience, and humble approach to helping you. Now, we're in the market to buy again, and are thrilled to have Molly by our side! As a buyer's agent, she is helping us figure out exactly what we want, and gets the tough questions answered, so that we feel confident moving forward. Thank you, Molly.

Molly has been a dream come true to me as a home owner and home seller! We bought our first house…read morein 2007 and she made the process painless and fun! She is super knowledgeable, and has so much experience. We learned a lot from her! She is high energy, light hearted, and positive and it makes a sometimes stressful situation easier! We sold our house in 2010 during the heart of the house market crashing, she sold our home in 21 days! We were so excited. She handles all the behind the scenes paper work, and makes sure you are getting the best of the best in all the deals. Now we are looking for a new home in Des Moines and she has traveled down (70mile round trip) numerous times to help us look around for a future home! She comes prepared with paper work, and get's extra info to all the questions you need answers too. We will continue to work with her and recommend her to first time or experienced home owners! Her attitude, knowledge, and experience is second to none! I'm so glad we choose to work with Molly!

After my Dad moved himself into assisted living, we kept his house for over a year, which was…read morecertainly convenient as a place to stay for me or my brother when we were in town visiting. But after awhile, it just wasn't economical for my Dad to pay utilities, upkeep, and insurance as glorified Air BnB for his adult children. With Dad's agreement, I took the lead in selling the house, while my Sister managed the large task of clearing everything out. As this wasn't the house we grew up in, there was very little emotion involved in letting it go. At the recommendation of the HOA President, I chose Patty Meese of Friedrich Iowa Realty, who my Dad already knew from previous community volunteer work. As my Dad can sometimes be a little tentative, his comfort level with Patty was a big plus. My Sister liked her too. I enjoyed working with Patty, even thought it was only in person at select times, as I live in Northern Nevada. My Sister and Dad helped pick up the slack with Patty and in the end we sold the house at over asking and relatively quickly. I thought she was very attentive and professional within the central scope of selling the house. However, I do think that a hail storm-related roof repair issue involving the HOA could have been managed better, starting with the fact that I was notified at least a full month after the fact. Once the house was listed, the next phase was when a number of chatting neighbors would invite themselves in to the Open Houses and tell any prospective buyers (who would listen) multiple versions of the "true" story. I've never been part of a sale where house showings turned into what seemed like a neighborhood scrum. That resulted in a "few" unnecessary phone calls to knock down the here say. That was on the agents to control the situation in the house at the time. The subsequent HOA feud (Dad shared his emails) regarding the issue and the often poorly executed insurance company coordination was above any agent's pay grade. However, I found that I should have been given better information all around to best advise my Father. In the end, my Dad took it in stride, even though I feel that the check he had to write post closure (and repair completion) was higher than it should have been. The icing on this cake was the HOA President agreeing with my assessment that their Board decision threw my Dad (who was HOA Treasurer for years) under the bus. Would I use Patty again? Absolutely, as she got the house sale done at better than our price. It was a unique externality that turned a part of this process pear shaped. And in hindsight, I should have been more physically present and better prepared and engaged to set (and execute) some of the parameters of the sale.

We honestly can't say enough about our realtor Ro Smith....AMAZING. She was always on top of her…read moregame, answered our questions & if she wasn't sure she found out. Her clients are always her #1 priority. We really clicked with her from the get-go. Not only did we get a great professional experience with her.but we have gained a great friend out of it. We love her and recommend her 150%. You will not be disappointed :)

I have used nearly every service Staging 2 Sell it provides and am equally impressed with all…read more The most recent was staging the home I had lived in for 36 years. It sold to a family that toured it the second day after it was listed and offered $2,500 over listing price! Prior to this, they assisted me in moving to my "forever home" this fall. They helped me decide what items I should move and suggested where to place them for maximum impact. They did some painting and made suggestions on the person that laid flooring and engaged the movers being there during the actual move instructing the movers where to place items. The move was flawless and almost painless! After that they went with us to help select several pieces of furniture and were here two months later when it was delivered. I was very impressed with them when customers approached them at the furniture store and asked them questions. Without hesitation they said what they believed. During the last five years and before these experiences, I had them for three consultations in addition to having them stage three "flippers". With the flippers, they looked at them in their original conditions and made suggestions on what to do to enhance their appearance, flow, and value. They always make economical suggestions and I firmly believe they have saved me more money than what their services have cost. They listen and encourage my input. I can not praise them adequately enough. I look forward to more experiences with them! Norma Walker

From the owner: Staging 2 Sell It is a mother-daughter operated home staging and design business assisting clients…read morewith a wide range of projects, including vacant & occupied staging, interior design services, real estate photography, and interior painting in and around Central Iowa. At Staging 2 Sell It, we believe that every project, big or small, at any stage, or in any neighborhood, deserves to be beautiful and functional.

When I toured this property, the leasing agent was wonderful. She showed me two occupied units, so…read morenaturally I focused on the layout rather than inspecting every detail. After deciding to rent one of them, I asked if I could see the apartment again after the previous tenants had moved out and before my move-in date. That request was denied. Unfortunately, I understand why now. When I received the keys, the apartment was filthy. There were dead cockroaches throughout the unit, and it was obvious it had not been cleaned to a reasonable standard before I moved in. Within my first month, I've submitted around 10 maintenance requests, including issues with hot water, the refrigerator, the smoke detector, my mailbox, and several other items that should have been addressed before a new resident took possession. What made the experience especially frustrating was that, by the time I saw the apartment in its actual condition, I had already scheduled movers, transferred utilities, taken time off work, and had nowhere else to go. I didn't feel like I had any realistic option other than to accept what I was given and move in. Had I been allowed to view the apartment after it was vacant and before move-in, these issues could have been addressed beforehand. To be fair, the maintenance team has been responsive, and the office staff has generally communicated quickly. My frustration is not with the employees handling maintenance requests--it's with the condition the apartment was in when it was turned over to me. I was also disappointed by the fees. Because I moved in early, my tenancy was split into two leases--a one-month lease followed by my 12-month lease. I was charged the $300 one-time utility fee on both leases. While I understand the reason for having two separate lease agreements, paying what is described as a one-time fee twice simply because my move-in was structured that way was never clearly explained and felt unreasonable. Had I known I would be charged the fee twice, it would have affected my decision and planning. This has honestly been one of the most frustrating moves I've experienced. I don't enjoy leaving negative reviews, but after receiving repeated requests to review my experience, I feel it's important to share it so prospective tenants know what mine was like. I sincerely hope management takes this feedback seriously by ensuring apartments are thoroughly cleaned, inspected, and ready before new residents receive their keys, and by communicating fees more clearly so future tenants know exactly what to expect.

What a horrible HORRIBLE company! Absolutely no ethical standards whatsoever…read more I paid $100 in application fees for me and my son. By the time my husband finished his the unit was "no longer available." And Ms Katherine in so many words was like oh well!! We don't give refunds. I didn't even get to apply to the place and they sure had no problem taking our money. Based on the other reviews i know this was a sign from God to stop applying before made a horrible decision and my family and I at a huge health risk!

I have had four landlords in Ames, I can tell you that Martin property management have been the…read morebest landlord by far, by MILES!! Other landlords seemed not to care about their properties general up keep, timely maintenance requests, and certain landlords/Jensen Group lacked general customer service. Martin Property does all these things and goes above and beyond, they're all very friendly, reasonable, humble people whom care about their tenants and their properties! It's refreshing to find that here in Ames with a lot of apartment turnover and landlords renting to college students. Thank you Martin property management!

I did move outs for MPM under Jess Nicole Foster we started 7/27/26. I work a full time job on top…read moreof doing this to earn extra money. And Jess Foster has Refused to pay me and told me to collect my money from MPM. I spoke to one of the office girls an I explained the situation to her I asked her when we were getting paid she said Friday people would be paid. Jess Foster was paid and will not pay me for the hours I worked. I have left multiple voicemails at MPM, I went into the office on 7/20 and again I explained the issue she had me write down my name, number and email she said someone would contact me. I still have not heard anything from them and still have not been paid for the hours I worked. I will proceed every avenue un I am paid for my hours and wages from this company and Jess Nicole Foster from Nevada, Iowa.