The staff is nice, however, Dr. Sam Ganj's ego is too large for his body. Horrible!
DO NOT go here for dental implants! No matter what the solicitation flyer says thats sent in the mail. The low pricing is to get deposit for appointment to get you in. Once in, you'll pay more.
I've received many text messages asking me to leave a Yelp review in order for them to get business. But, I couldn't think of anything desirable to say, except, "The staff is nice and the chairs are comfortable."
Dental work is an investment and consumers need to know the truth.
Dental Assistants (DA), do all of the dentists work. I wonder if they are working out of their scope of practiceI and if they are, it's not their fault, it's the dentist.
The dentist may or may not make an appearance to see patient. If they do it's never for assessment purposes. Only when DA summons to glue the crown.
My dental care was always in the hands of the DA.
The dentist never did an exam to assess before or after visit. They only stood next to me to make a quick appearance when the DA had a question. Not even acknowledging me. Rush in the rush out.
When the DA was looking for the correct abutment for my implant, she worked tirelessly screwing and unscrewing dozens of them in my mouth...the dentist never assisted her. I always felt as though the DA had more experience than the dentist.
The "impressions moldings" done by the DA was always taken to the dentist for approval, who was elsewhere in the building. Again, no quality check or hands-on iassessment for accuracy for aesthetic purposes.
Each visit during my implant journey at this dental office involved me seeing several different dentist who were on staff for for the day. No continuity of care. It was obvious to me that they didn't even look at my chart because they were never on the same page as the previous dentist, which lead to inconsistencies and resulted in many errors.
My first "impression molding" produced 1/2 of a crown. The dentist didn't care enough to take a peek at final product. I was scheduled to come in for placement. Unbelievably, the 1/2 crown was proudly installed, then I was handed mirror to approve for dentist to cement. I was in shock that there was a huge space, large enough for another tooth between my teeth. You would think it would have alerted them and I the patient would have been informed that the crown wasn't right. Not me doing the informing. This is evident that zero assessments took place by the dentist.
Finally, after several visits to fix incompetent dental work to crown. I returned for the final crown to be placed and it's the DA that's doing all the work to ensue it fits, no sign of the Dentist.
She walks out of exam room to bring Dr. Sam Ganji to cement the crown. He never acknowledged me, didn't give me an explanation, never assessed my comfort or pain level or make attempt to express what to expect. He cemented the crown, I was handed a mirror and he rushed out the room within 5 minutes. Rush in and rush out.
I was confident he was allowing the cement to dry in order to seal crown so he could finish the job. Once I realized he was not coming back, I asked the DA, "Is that it?." After her confirmation I asked her for aftercare and flossing instructions. It was then during her teaching that I noticed the crown he cemented wasn't sealed at the gum line and the porcelain set high above my gum and outward outside of my gum line. There was a black opening along my gums that looked like black decay.
I immediately told the DA I wanted the crown to be removed and adjusted. She brought Dr. Ganji to room to address issue and he basically stated, too late you signed the paper for cementing. He also said, if I ordered a glove to be made by him, his only responsibility was to ensure the glove fit. He was not responsible for how it looked. The DA attempted several time to correct his manner and to get him to explain himself more professionally.
The DA was compassionate and set a follow up appointment for two weeks for observation. During the follow up appointment I expected a resolution, but only received a combative stance and huge ego from Dr. Sam Ganji. He never attempted to assess the crown. He sat on a stool and responded arrogantly, "I'm a doctor," to every concern I attempted to communicate. As if I'm not important because I'm the patient. It was like trying to reason with a child who was having a tantrum. If his defense is his medical degree, he definitely should know better. Now his degree is more important than the Oath he took. I refused to argue with him and exited his dental practice.
He didn't care, he was already paid.
He is well aware that 2 dentist have documented the crown needs replacing. Which will cost several thousand dollars that I've already paid Ganji Dental.
I formally requested a copy of my dental records so another dentist can immediately make corrections, but was told I would have to wait 7 to 10 working days. read more