I've swithered over how to rate Gandolfi Fish, because *most* of the food was fine, good even. But there were some major problems that really let it down.
My seafood loving sister was celebrating her birthday, so off to Gandolfi Fish we went. Things started badly when I was given a cream sherry rather than dry like I'd ordered, but I didn't bother to flag this up and drank it anyway... Our starters were good - I had the salt and chilli squid which was very tasty, which a good amount of kick in it (although perhaps a little batter light). The other starters all looked good and we ate them happily.
It was when the mains came in that things really went downhill. The baked cod I believe was good, the steak was delicious, the fish pie was so so - the liquour was watery and it really could have done with a few minutes under the grill to crisp up the top and give it some colour. And that's not mentioning the fact that it was verging on undercooked - chewy prawn? No thanks.
And talking of undercooked. The birthday girl ordered a half lobster. She couldn't cut it. Eventually, after trying most of the knives on the table she managed to saw a bit off and put it in her mouth, and spat it back out again. Dad tried it too, it came right back out of his mouth too. The verdict? Raw. Raw lobster?! This should never have been served. It was sent back and to the waiter's credit he apologised profusely, and while we were waiting for a replacement (and us all eating our mains with my sister sat hungry) he brought her a small plate of langoustines - these, I'm pleased to report, were good.
But the second serving of lobster... well you'd hope that one would be fine. It was at least cooked. It was, however, off. Lobster shouldn't be able to twist round your fork like spaghetti. Nor should it taste disgusting. So this too was sent back. The waiter then informed us that the chef, having had a look at the rest of their stock, had decided just to take lobster off the menu full stop. Another waiter, bizarrely, told us that the chef hadn't actually been happy with the second serving but sent it out anyway?! Why would a. any self-respecting chef send out something they weren't happy with, and b. the waiter tell us this?! Seafood isn't something you can send out undercooked, it could really make you ill. This time, rather than more langoustines, sister got a glass of champagne and decided she was going to give up on a main course.
By the way, the deserts were pretty good. I had the dark chocolate torte with chantilly cream and 'dark chocolate sauce' (three tiny dots). The torte was very nice, the casing particularly so. I'm not sure what it was as the menu didn't say, but I'd hazard a guess at pistachio. It was £7 though, for a tiny sliver.
The food on the whole was good, the service was fine and they mostly coped well with our complaints. But the lobster incident really let them down - especially as it happened twice. Which for any restaurant, especially a fish one, just shouldn't happen. read more