Great selection, great prices, friendly employees! New and used games. They have tons of game play…read moretables as well.

I have been a long time regular patron of gamers alley and it is bar none the absolute best gaming…read more+ collectibles store I have ever been to. I wanted to call out three of their workers for absolutely exceptional customer service. The first one and biggest amount of appreciation I wanted to extend is to Cody. His general knowledge of the tcgs gamers sells along side an encyclopedic knowledge of their inventory are both indespensable as a customer. I cannot count how many times I've come in for cards in the case and BECAUSE of his knowledge I've ended up grabbing cards I otherwise wouldnt have purchased I also buy my singles from gamers because they are always honest on the condition of the cards, another thing I wanted to specifically commend cody for being exceptional at. Next is Jessica. She's always very friendly, polite, knowledgeable, and makes us feel noticed and welcome whenever we are in the store. Her warmth is absolutely radiant and I truly think she's another standout. The last one i wanted to commend is Samuel. I have less interactions with him so less to say but my few interactions with him have all been positive and I generally feel hes another gem among the staff And then just to repeat it one final time, Cody is an absolute standout every time we go to the store. I often drive out of my way to come to gamers over alternatives after calling to confirm cody is there and working. It's that impactful and important when he is there that we will go out of our way to see him. 10/10 recommendation on all fronts. Do NOT miss this store if you like anything gaming and collectibles. They are cooler than any museum and friendly to boot.

They did not have phone in-stock. They ordered the phone for my son who does not live with me. A…read morereturn shipping box for the trade in was not included in the package and there was no information about trade in required within 30 days. Tried to return 32 days later and AT&T won't accept trade in and is now billing us $1000 for phone. We are told no exceptions allowed to this rule.

Had a great experience with Luke at the Tega Clay store. I brought a quote in from Verizon and he…read morewas able to be competitive while also giving great customer service. Will be returning to this location to work with Luke again in the future.

I enjoyed my visit to Books-A-Million. The store is well organized and clean. I found it very easy…read moreto find what I was looking for and the employees are very helpful. Go grab a book.

Great customer service today in the Rock Hill, SC location from Jay and other employees! Thank you!read more

They got a pretty good selection here. I just didn't need anything that day. But they have a lot…read moreof tools. They have jewelry and guns. You gotta get clocked in at the door so it might be a bad area.

If I could give them 0 I would! I was there just yesterday, and they have multiple doors but only…read moreone is unlocked. I was ready to drive away because I thought they were closed but called and they told me only the door by the ramp is open! I suggested a "use door by ramp" sign but they just laughed at me. Not only were they not very friendly. They weighed a big handful of all sterling silver (over 14 ounces!) and offered me $10, and when I complained that the going rate, as indicated online that morning, was over $2000 per ounce, they insisted that pawn shops only offer 70 cents on an ounce! And that's not the biggest rip off! I also had few small14k and one 18k gold piece to pawn - a few pieces. They offered me $300, which I also didn't think was fair. I then drove to South Charlotte Jewelry & Loan who loaned me $533 for the same gold (without the sterling silver) that Smart Pawn offered for $300!! So beware! I would never, ever go back to Smart Pawn and Jewelry again! Their prices are out of touch and they are ripping people off! At South Charlotte they were sweet as pie - like I was in a different world. They deserve your business and are only 10 to 15 minutes away from Smart Pawn but worth the drive!

customer service was horrible as soon as I walked into the store MIKE was being very rude & then…read moreonce I said something to him about being rude he proceeded to call me broke & other things to a CUSTOMER Which is very much worth termination at this point . DO NOT SHOP HERE & I also will be making a review on my TikTok of 149,000 followers this type of customer service will not be tolerated in 2025

First time coming to a pawn shop. They had some pretty cool things here a telescope $100, authentic…read moreLouis Vuitton bag, Ray Ban sunglasses prices ranges between $70-100. Nikki the assistant manager was very helpful and patient. Love the customer service there.

Located right beside the food court. Every time I come to this location, they are always fully…read morestocked with what I am looking for. It was super busy on a Saturday as expected. Small store with not a lot of room to move around comfortably. Grabbed what I needed and left. The employees were super friendly and checked us out quickly. Plenty of variety.

I ordered something online and got an email that said the order was cancelled and couldn't be…read morefulfilled - then I got another email a few days later saying that the order had been picked up - I didn't pick it up - I didn't think it was fulfilled - I called the store and she said someone did pick it up but she could not say who and to call customer service who asked my phone number and billing address - she said on her end the order looked cancelled and the charge on my credit card would not post and would fall of pending after several business days so beware of them- they seem like a crooked outfit

I love this place to bad games are dying I bought a ps3 here and some games and love it and joe is…read morea cool dude

Joe's is one of those local retro stores where you actually feel how much they care about their…read morecommunity. I called ahead for a CRT TV that I spotted since they're rare nowadays. It was 7:20pm and Joe's closed at 8:00pm that day. It was going to take me 40 mins to get there and I let him know that. He was super cool about the whole interaction and stayed after to let me come pick up that box tv. He even helped me dolly it out to my car! I don't care how far away he is, I'm coming here anytime I need something retro

I was trying to transfer my info from my old to new iPhone and not having much luck. Shaneece to…read morethe rescue! She helped fix everything in 15 minutes and sent me on my way. While in the store, she was caring, kind, and professional. She was a joy to work with and made my day! While customer service declined, I am grateful for wonderful people like Shaneece, who truly care and do a fabulous job!!!

T-mobile store on Cherry Road has terrible customer service. I thought the person on the phone had…read morehung up on me. When I called back and asked if she hung up she said no I put the phone down so you could rant. She was terrible and wouldn't help me. Went through the other store on Cinema Drive who went above and beyond. I called first and they said yes we can help you come on over. Left a very happy customer! Too bad no all stores are equal.