Lovely experience. Smells Amazing and is nice and cold! Everything stocked fully and displayed so nicely !! The associate (Veronica) was wonderful and personable. The best GameStop I've ever been in actually . read more

GameStop - Electronics Near Me - North Las Vegas, Nevada

They helped a lot and used games are fairly priced also shoutout to Veronica she is the GOAT read more

GameStop - Halo 4 - Electronics Near Me - North Las Vegas, Nevada

Went and looked at used Xbox controllers was reassured by staff they would not have stick drift went home had stick drift. Severe stick drift ridiculous spent $50 for what. Misleading staff read more

You morons don't even answer your phone and your voicemail immediately hangs up. On top of it when one of your lazy employees answered they immediately hung up. Yall are lazy asf read more

Awesome team here and great selection! Mercedes and CJ helped us find the perfect gifts this holiday season and we got the GameStop pro membership too read more

My husband and I visited this store briefly over Labor Day weekend. I was/am blown away by the amount of merchandise in this store! They had something for every merch lover out there - Star Wars, Funko pops, Fortnite, Manga, Mario bros, Wrestling, DC, Marvel, Squishmallows, Halo, Minecraft, Pokemon, Basketball, Dungeons & Dragons, Avatar, Sonic, Nightmare before Christmas, Mirrorverse, Mortal Kombat, My Hero Academia & more. My husband bought a game and the employee made sure he knew the difficulty level and was familiar with how the game worked. That was awesome. I love good customer service like that! Kudos Game Stop! I got an adorable little grogu walking in the snow... so I'm in seventh heaven! read more

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These GameStops need to do better with answering their phones. There's no way they have no wiggle room to do so

It is so mind blowing that now to buy anything from GameStop you have to put into the membership what is extra money out of your pocket ridiculous for the same merchandise you can get at Walmart or target for less and not having to pay a membership GameStop what happened to you? That is ridiculous. I will no longer support GameStop ripping off the American people. read more

I was finessed into buying a pro membership to buy Pokémon cards. I called other stores and they don't do that. Do not come here employees are scamming customers. read more

Rude staff. Try there hardest to get you to buy insurance on controllers or headsets then when you need to use the insurance they fight so hard to not let you. Act as if it comes out of there pay check. The guy I think his name is "devon" is always giving attitude and acts like disinterested and annoyed every time I've seen him there. read more

I went in there the lady was on her phone plus sitting down you not surpose to sit down when you at work I dont get why they are sitting down and on the phone smh read more

I will only go back for Veronica, she was so sweet and helpful, that girl needs a raise!

I Swung By This Store A Few Days Ago And Honestly,, They Have A Great Staff And They Have A Bit Of Everything In Stock. They Are Also Very Helpful When It Comes To First Timers Preordering.. read more

Guys don't buy call of duty cards here !!! It's a scam!! They print some codes for u saying that u hv to go to Microsoft to redeem a new code , and game stop it's not responsible after the purchase it's made , I make this my lost so u don't waste ur time , go to Walmart instead, read more

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This store seems like customers are inconveniencing the staff. Rubi was very UNHELPFUL! She didn't try to resolve my issue for a replacement device due to it being defective and instead stated "we are incredibly busy so I can't call customer service" AS IF IM NOT A CUSTOMER. To top it off, there was ONLY 1 person waiting in line behind me at that time! I have a replacement device WITH warranty due to the first one being damaged upon delivery and Rubi didn't want to help find the warranty due to a "customer service error". I mentioned another store was able to see it but didn't have the device in stock. With an attitude she said "well we don't have one either". Very rude, short and unprofessional. Over $400 wasted. Thanks Game Stop! read more

GameStop - The store front CRAIG & ROBINSON - Electronics Near Me - North Las Vegas, Nevada

"Gamestop does PS4 Pro Trade Ins for cash, this location doesn't". Therefore, this isn't a GameStop.

Well it would help if y'all answer the phone smh I done called 4 times to get no where and all I really want it for y'all to hold something for me to buy read more

Went into this Gamestop located on Nellis Air Force Base -- did not know there was one on base -- since I needed one more Xmas gift for the young man. Best part was that there is no tax on base!! I also got a car charger pack for the young man and the staff was very helpful as well as knowledgeable about what I wanted. If you are able to shop on base, this location has fast service, polite and friendly staff members and did I mention, NO tax? I was in and out of there within minutes! Now, that's my kind of shopping! read more

Customer service was ok, if you stood in line and waited to be helped. I mention this because everyone was standing in line even for general questions because at this store, I can only assume that management requires the staff to stay behind the register, as opposed to wandering the floor because when I was there, that seemed to be their MO. I eventually walked out without buying anything because after the first time I waited in line (short wait), the store got much busier and I wasn't going to wait in line a second time. I wasn't the only customers this location lost that night - when I was outside, two families were discussing their plans to just go to another store because they couldn't get helped. As for me, it all worked out because someone gave me gift cards the next day that allowed me to download the games and avoid having to go back in. read more

Horrible concerns about staff. Robbery on June 27 th 2018. Ladies left to close store. No armed security after a robbery. Call corporate to help your gamers be safe. They understaffed. How can they answer phones. read more

I'm writing this from the sidewalk in front of the store. To be fair, customer service happens when the customer gets actual service. I got none at all. Even when I was the only one in the store. I was looking to get some recommendations on a PS vs Xbox. That timeless debate was going to push my decision tonight. Not a word. No help when I was in front of the Nintendo Switch display. I struck out at the Xbox set up, too. Same thing at the Funko display. o swing and missed wildly even when I was checking prices STANDING AT THE COUNTER. The pink haired girl and the young black guy were busy talking about stuff. Really boring conversation from my side of the counter. I guess I was just kinda in the way. I know from experience because I used to be behind the counter at one of these a long time ago. I have a basic understanding of how this visit should have or was supposed to go. Good luck for the next buyers to even get an audible syllable of acknowledgement. But honestly: the PS only because of God of War? read more

Another issue at this game stop trying to say that they let customers know that they're opening at 8 AM which they did not nor is it posted and when I ask them how they notified their customers they said that you had to ask about it and follow them on Instagram and then said Xbox notified customers that they're opening at eight which is a complete lie. Basically they say anything and everything to take the blame off of themselves and feed you a line of bullshit pie because they get paid seven dollars an hour definitely don't give yourself a headache go to a different retailer fuck game stop read more

Ill start by saying i completely understand the time that passed so no need to revisit that. I purchased GOWR back in July with another game for my newly purchased PS5. I usually purchase more than one game at a time and play it when im done with the first. I ended up not needing the actual disc because i had already purchased it for my sons ps4 and so again i never looked at the game. I finally remembered i didnt need the disc and decided to trade it in and to my surprise there was no disc in the case. I know i should have checked but ive never had this issue. I called the store to see if there was anyway to know inventory. I explained the situation and CJ and Dylan were very helpful and stated if i can find the receipt, bring it in and they can refund me because i never received the disc. I told them i dont want a refund i just wanted to exchange even if at current value. They asked if i remembered who sold it and i said no. They said the manager, Josh would be the one to help with this. I found the receipt and low and behold Josh is who sold it to me. I go in the next day thinking wow this was really smooth. Only for the young lady to call Josh and he immediately says theres nothing he can do. So essentially they sold me the case for $57 and was able to sell the actual disc to someone else. I know it's extenuating circumstances with the time but no store credit, nothing? I purchased an empty GOW case for $57 if anyone wants one. Crazy thing is the workers are who puts the games in the cases. Either way i feel like Josh could have at least tried, seeing that hes the one who didnt put the game in the case in the first place. I purchased 2 controllers and signed up for pro that day. What a mistake. And trust me it's no scheme i was prepared to come out of pocket for the difference in price for the trade and the new game. Ill have to buy Mirage new from another store. Not paying additional money to a store who sold me a case for $57. read more

Great place and friendly staffers! I love this store location. The people that work there won't pressure you to buy, they will help you if you ask for help read more

Service is fine but absolutely no value for trade-in games. Something is wrong if I cant trade-in 5 games rated M for one game rated E. No value at all & no conscience as a company to give a customer some value. My mistake for choosing to support small business. read more

Always had friendly and competant service at this location. I preordered the 3DS online and went in to pick up my order day of release without a hitch. The guys behind the counter have always been informative and nice. Been back a handful of times to pick up games and so forth. Great location! read more

This store surprises me every time I am with my son on how knowledgeable and friendly the staff is! I love when they come out to the walls and interact with my 6 year old son and talk about mine craft and fortnite. I can tell he feels so cool when they do ! The staff at this location or pricing makes me wanna drive a little further due to knowing that the SM trains and hires the perfect talent for this industry. They know their stuff ! I believe the sale clerk name is Deandre who always helps us and the new SM from Cali is just phenomenal! Keep up the good work guys ! Sometimes they even have dress up day on a release day and they always make sure the insurance is offered and take it ! It is worth it for 2 or 3 bucks ! Saved us many times !! read more

We stopped in today to pick up a few games. Benjamin was really knowledgeable about new games that are coming out and gave us great advice about which game would be appropriate and fun for my 9 year old niece. His passion for gaming gives your brand a good name. Thanks! read more

Horrible customer service at that location! Corey the sales associate was no help.. kid didn't even give me my receipt of purchase. Never going back read more

Only bad thing bout this GameStop is the fact that they rarely answer the phone there. Super frustrating an after so many times dealing with this I no longer want to go there. I figured id write this in hopes someone who works there would see this an fix this problem. All I want to do is spend my hard earned money with them but I guess they font neef my business. read more

What a bunch of crooks... literally standing in front of a sign that says I get extra trade in value on "ANY SYSTEM" then being told that my system doesn't qualify. I know the former manager at this location and he left to help another store. I'll take the drive to ONLY shop at his store. PLEASE AVOID THESE PEOPLE!! Shame it used to great. read more

GameStop - Electronics Near Me - North Las Vegas, Nevada

This is the only gamestop I do business with. I've tried going to other gamestops on the other side of town, but almost always the service is just bad. I've been coming here for about 5 years, I've seen the store managers come n go, some of the crew come n go. Some have stayed the whole time. And those that have definitely treat me great. I would and will continue to recommended this particular location to all my friends. This gamestop knows how to take care of u. A simple welcome to gamestop or a full on conversation about games n products etc. These dudes treat u right. read more

The only thing about GameStop is they denied my dream game,saint's row 4.This made me so frustrated and mad that I have to give them 1 star.

Okay so I've been coming to this Gamestop since it opened and I've only ever had one bad experience. There was this one girl they hired (later fired for this) that was just a total jerk and wouldn't let you really buy anything. You pretty much had to prove you were a citizen to get her to sell anything to you. Anyhow that was a while ago. I've been coming here for about 5 years and I've always had nothing but fantastic experiences and made tons of friends here. The cashiers are wonderful and really helpful and they really take care of their regulars. I mean they really really take care of their regulars. One of the employees actually specially ordered a super rare limited edition and actually contacted headquarters to see if he could get it for me. He went out of his way to get me a rare edition of a game that was sold out in like 40 states. I mean he worked really hard to get this game. This store has been so nice to me and terrific and I can't rave about it enough. I will say this the store is small in fact it doesn't have a lot of the games that other stores may have especially if you're looking for a really old game. The store also doesn't carry much in the way of toys but they are getting more and more every month. In fact 6 months ago they didn't sell t-shirts and now they have a nice little rack of t-shirts. They also have a few pop figures, some collectibles, and some other gamer assorted gear. I am a bit biased because I've grown up with this store, the store opened when I was like 13 and I'm now 20. I am a bit biased but I love this store and customer service is great. I will say this customer service is busy during the holidays especially Black Friday and Christmas. I don't go during Black Friday because it is literally hell in there and they usually only have like 3 people working the register. Christmas is even worse because everybody either A is trying to buy a gift 1 day before Christmas because ya'll were too lazy to do it earlier or B it's after Christmas and everybody is spending their gift card money. Other than that it's terrific 363 days of the year lol. read more

No one approached me on the floor, nor bothered to tell me their trade in promotions. I was completely ignored by everyone working yet there was no one else in the store. I won't be coming back. read more