I really hate that I had this experience but I must rant about it…read more I have family visiting and my sister went into the GameStop that is in front of Kroger and she came out just about in tears. She says that the manager (Samantha) would not sell her game because it had a mature rating. My husband and I go into the store with intentions to buy the game for her. I tell Samantha that we will buy the game for her. She holds up the game and very loudly yells "ARE YOU HER LEGAL GUARDIAN?!" I said I'm her sister and I'm 25 with my ID in my hand. She then yells again and I told my husband to get our mom out of the car. My mom walks in and Samantha didn't ask her for ID or anything. We then proceed to ask her if this was something new in Texas because we have never heard of this policy and my sister has never had this issue in Michigan. Samantha then says that she doesn't know about Michigan but it is a policy in Texas. We proceeded to buy the game and when I got home I called corporate and they were very understanding in the matter and even gave us some points. Now my whole point with this is that we're African American and Samantha is Caucasian. She was very respectful to all the other customers but extremely rude to people that looked like us. We definitely won't be shopping at that location again.

Love that everybody including staff was helpful and wearing masks and also reminding customers to…read morewear them too :D

I was in here trying to buy a Nintendo switch ac adapter guy was very rude rining me up because I…read morespecifically asked for Nintendo brand and then over charged me because best buy had same exact item for 29.99. I never left store and they refused to return item that literally paid for 5 mi uses before. I definitely would nor recommend tnus store to anyone. I will never return.

My son has been going here since he was 8 or 9. It is a great store with helpful people. They are…read morevery laid back and have never been rude. The guy in the comments who said that they close at 10:00 is misinformed and was probably harassing a female employee and scared her. As a female, this is something we always have to be aware of and not something you give someone a bad review for.

We didn't run into any creeps, the staff was helpful, and 15% off toys on Thursdays…read more Dang!

This particular location of GameStop is definitely one of my favorites. It was very orderly and…read morespacious. The staff were knowledgeable and helpful. I would gladly return for another visit!