I love this place. My brothers and I come here for the arcade, and for the tabletop gaming. The…read morestaff here are so friendly and helpful. I've never ordered food here myself, but my brothers have had no problems. I come here anytime I'm in town, and I hope the place will always be around. There's nothing else like it around the Chippewa Valley.

I recently purchased an original Xbox console here. After the employee behind the register spent…read moreuncomfortably long swiping my card and explaining how theprocess worked to a presumably new employee, explaining how the tablet with the attached card reader worked, I left. By the following day my then 2 day old debit card was frozen. Someone had used my card information to attempt a $300+ Amazon purchase. The only other purchase I made with this card was at Wendy's where the card never left my hand. I'm certain either the employees, or lack of security on their register is to blame. BUYERS BEWARE, DO NOT USE A CARD HERE!!

I purchased a 51200 Curt Echo Brake controller from Amazon. I have had nothing but problems with…read morethis product since new. After the 30 day return period I continued to have issues. On February 18th of 2026 Curt finally sent a replacement. The replacement failed to work properly. Curt continually blamed my "new" 2025 Ford Ranger and my 2025 camper. At my own expense I had both vehicles tested and both checked out. Then Curt said my truck had a recall. Ford already performed the recall and the Curt Echo still did not work properly. When I asked for a warranty refund, they told me to go to Amazon. I told them I could not because it was after 30 days. Curt does not stand by their products and I was treated very poorly by Curt customer service. I ended up buying and installing a Redarc Liberty Brake controller and it works perfectly. Avoid the Curt Echo and Curt in general.

Purchased a curt weight distribution hitch rates to pull 10k pounds (nearly $1,000) to pull our…read morelight weight 4000 pound travel trailer. We bought it in 2021, and used it for less than 5000 miles. In 2024 the whole head was destroyed. The ball bearings were broken, the ball bearing case was broken, and the massive metal bolts were bent that heald the head components together were bent. Curt customer service said there was nothing they could do despite the minimal usage and recommended we purchase a whole new head for the hitch (roughly $600.00). Would not recommend.

Our 2018 freightliner went down in Eau Claire, Wi. We were told our truck needed 2 def…read morefilters....the problem was ,they were on back order everywhere, we searched and found the def filters and hand delivered them to Eau Claire we are in Missouri. The shop finally called us they had our truck ready, we were thinking between 2-4 thousand, since we had bought the parts only charge should be for labor....We were devastated , the bill was over $16000.00 !!! during many conversations about the def filters not one time did they mention any other parts...we were charged $10543.25 for a doc and clamp kit...if we were told about this we would have went and brought the truck home.....This repair was painful!!! Drivers beware!!!

We got a "Shutting down" alert on our RV and called this nearby company at the recommendation of…read morefellow RV'ers FB page. They were able to send a tech (NATE) out to our location off of the highway to run the codes. The problem was with the DEF tank and we followed him into Eau Claire (about 15 miles) to the truck shop. They got us right in and did further testing. It was a problem with the sensor in the DEF tank. They were able to locate a new DEF tank and had it overnighted. This was all at 5 pm Friday and we were on our way to Duluth to watch our daughter run in the Grandmas Marathon. We sent her, her husband and baby on to Duluth in our towed car so she could get checked in and prepared. Meanwhile we boondocked with 50amp power in the truck shop parking area. There were MANY trucks there needing work. They are definitely a busy shop!! They got the part Saturday about 12:30 and were able to get us in and switched out the parts. By this time the race was over but we watched video feed of the race and our daughter. ERIC was the supervisor Friday night and he explained the process for replacing the part and told us to hook up to their 50 amp service in the lot so we could stay in our RV. It was quiet and there were grassy areas to walk our dogs. The next day (Saturday) HOPE was the supervisor on duty and BRIAN was our tech who did the install. We have nothing but great things to say about this company and their diligence in getting us back on the road. Oh and the repairs were under warranty!!! We highly recommend River States Truck and Trailer for any Freightliner or other rigs!