I have had it with this store. A year ago, I bought a used Xbox 360 console and got a one year warranty. Almost exactly a year later, I went in to get it fixed because it's been acting up but they said the manager was sick but they'll leave a note for him/her. I've gone in about 6-7 times and they've had an excuse every single time and I have been waiting for them to hook me up with a new Xbox of the exact same model and they still have not done anything about it. When I came in the first time, they said it'll be a couple of days. Maybe they should've been realistic and said a couple of weeks because I've waited long enough. Get your sh*t together and do it. I hope the manager gets fired because if they had time to go to Florida instead of helping out customers, then that is sh*tty customer service. I am baffled at how lazy the workers are. read more