Paul and the crew we're awesome…read more Everything was my fault and they still helped me. I showed up without an appointment and they still helped me. Just be nice and have your info. Be mindful, RAM is way too expensive so they likely have pressure from above about what repairs to do.

Booked an appointment for Genius Bar for 4:25, checked-in at 4:15, waited 45 mins until a…read moretechnician came. When I asked the check-in person during the long wait, she arrogantly said the technician is on lunch break (at 4:40pm?) and asked me to just keep waiting. Unacceptable attitude and behavior. And when I brought the issue up with the technician, he said and here I quote: "So you want to complain or to get your device fixed? Do you want to reschedule?" And they kept saying the store is busy, it's NOT. The most ridiculous and horrible service I ever received in Apple store.

Every now and then, going into a bookstore is necessary! I really like to browse around and see…read morewhat's in display. Today I purchased This Could Be Us by Kennedy Ryan. It's a 3 book series. Can't wait to dive I!

Barnes & Noble is my happy place. There is just something so relaxing and peaceful about walking in…read moreand seeing so many books just ready to be read and explored. I love the Starbucks is inside also . I love how Barnes & Noble has a kids program and that they can get a free treat at Starbucks. We also take part in the summer reading program where they get a free book if they read 10 books. I know the Barnes & Noble is going to have a really awesome selection and I love how they've been keeping a great stock of sprayed edge books , which are my friends favorite so it's my favorite to give her for holidays. I feel like they have their books group really well so that it is very easy to know where to go for what you need . Their game section is thoughtfully curated. I love to read the notes from employees about their favorite books. I know this is a chain, but sometimes when I'm having a bad day, I go in just because it feels like Home . I will say that their bathroom is pretty disgusting unfortunately. Most of the employees have been very kind and helpful, but there will be the occasional employee that huffs and puffs when you ask for help. Honestly, I just really love that I can go get two of my favorite things in the same building . It's also really close to the hospital so when my husband has procedures, I pop in and browse the books while I'm waiting. Thank you, Barnes & Noble for being such a happy place !

Such a cute concept! I definitely love working on Lego but I just don't have the space for finished…read moreprojects, so a place where you can buy and sell sets and loose pieces is genius. If you want to follow a plan, the kits are there (new and used) to help you along. Prefer to go your own way? You can buy individual pieces and Lego blocks in bulk for less than a new set (and the pieces are great quality). Also tons of minifigs! Speaking of, I also love their cute "Build a Fig" table where you can build your own minifig. Perfect for gifting or making some pieces for your personal Lego building needs! They also have special sales and events like the fill a bucket promo, buy one get one at a discount, etc. Keep an eye on their website for that updated info!

This is, without a doubt, the worst Verizon/Victra store we have ever been to. I'm surprised we are…read morestill with Verizon after this latest experience. We visited simply asking to upgrade our iPhones, and were told that upgrading to a "business plan" would save us money in the long run. With minimal explanation or clarification from the "manager" (it is impossible to tell who the manager is), we were transitioned to a new plan. "No problem, this will save you guys money long-term." This took, at our first visit, three hours, during which: 1. The first name on our new account was switched to an incorrect name and seemingly locked in, to the point where not even Verizon corporate could change it back (this error persisted to the point where every corporate service call resulted in my being called the wrong name); 2. The "manager" (?) said he had to go "punch the safe" after continuing to make ignorant comments to his employees; 3. We were simply handed two new pieces of equipment (business routers) that we didn't want and didn't ask for. I said that they could hang on to the routers since we did not need them, but the "manager" said that they came with the plan and that they could not keep them. Well, it turns out that they were two new devices and new phone lines that we would be charged monthly for. When I saw this and protested to Verizon corporate to deactivate them, I was charged $350 *PER NEW DEVICE* (so $700 total) for the deactivation fee. Just an absolute scam in the purest form of the word. Oh, and they couldn't figure out how to succesfully switch the account during our first three-hour visit. So I had to go back for another two-hour visit to get that completed and get our phones transferred. Verizon corporate has been no help, and initially told us to take the two routers back to the store. I did this, having zero interest in ever going to this store again, and the "manager" told me I had to mail them back to Verizon, without saying anything about the cancellation fee. I still have yet to receive the boxes that Verizon was supposed to mail to return the equipment. That I never needed or asked for. Just complete garbage. Something needs to be done about this store, but I'm sure that nothing will. Glad I'm $700 down because of the service provided. Don't go here, and if you do for some reason, do not get conned into switching to a business plan. That was entirely my problem.

cheyenne on Zeeb road was very helpful. My phone was sent to me by Verizon and I didn't have a…read moreclue how to transfer Data. A couple other employees were going to charge me $40 to transfer data but Verizon phone help walked me through it - still a lot didn't transfer so Cheyenne did her best to help find the missing data. Still had a lot of gaps. Finally my 10 year old granddaughter fixed everything.

Today i came in to Verizon after a long day. Kristen Ford was a great help to me. She delivered…read moreexcellent customer service and made my day.

My experience with this verizon store was very good, largely due to the professionalism of the…read morestaff and great customer service. Mike Horning, my verizon representative was very friendly and helpful. I preordered an iPhone 6, and missed not one, but two pick up meetings (my fault, not theirs). When I was held up at work and missed the second meeting by over an hour, Mike drove all the way back to the store to make sure I got my phone that day and was professional and friendly the entire time. He was very knowledgable about every option, offering advice, but never pushing me to purchase things I was not interested in. Overall, I had a great experience and would recommend this verizon store and Mike Horning for future purchases.

Buyer Beware of Verizon Deals and…read more.. You're Welcome! First, some info to keep handy before you go with Verizon: Online BBB https://www.bbb.org FCC https://consumercomplaints.fcc.gov/hc/en-us/articles/360001201223 State and Local Consumer Affairs Attorney General's Offices ---------------------------------------------------------------------------------------------------- This was one stop of many Verizon stores, each as useless was the one before...They lie and get you to buy their phone, then your bill is much higher no matter how many times you call Verizon, and they say they will call you back, (six and counting) and the stores wont help you. Good luck getting that teacher discount, or ANY of the discounts they promised you. You can call a dozen times and go to every Verizon store in two cities- you won't get any help....Have Fun!!

Is there any way to give a company negative stars? I was with verizon for 30 years (yes, really, I…read morehad a phone mounted in my car in 1989). I would get all these offers from other companies, but Verizon would come close to the offer, so I would stay with them. I went into the Verizon store and, they said they were sorry, but they could not match Sprints offer. so I switched. I notified Verizon in September that I had switched services. I should have had a credit for the part of September that I had already paid for. Then I was charged the entire fee in October (I had autopay, so they took it out of my checking account), so I called them. They said I would get a refund. Then I receive another bill for November for another $80. When I called they said I owed them another cycle and Zavier (Verizon representative) listed about 10 different fees that I owed. I cannot believe this! How can they bill me for stopping service? I haven't had services with them for over 6 weeks, but fees keep racking up? In essence, they say I owe $164 for fees/charges AFTER I canceled services. I was no longer on contract and owned my phone. This is insane. Now I wish I had left them years ago.... Be careful! Get everything in writing.