Michael from Gameroom Gallery did an incredible job redoing our pool tables. They needed extra care and attention, and he handled the job flawlessly. All for a fantastic price that offered excellent value. Re-felting them and meticulously treating the wood and bumpers to make them look and play like new. Nothing but great comments from the owners. Not only is his work top-tier, but he was also great to work with and arrived exactly when he said he would. It is rare to find that level of professionalism and punctuality. I will definitely not be contacting another company for our pool table needs in the future. Thank you, Michael! read more

Gameroom Gallery - The two Pool Tables re-felted and treated - Pool & Billiards Near Me - Palm Desert, California

I have been working with Game Room Gallery at my rental properties for a few years. Michael the owner, has been extremely fair, fantastic work, quick response, always has a solution for any problems, his showroom is beautiful, his workers are the best I have ever worked with, everybody is kind, helpful, knowledgeable, and ready to get the job done in a very timely manner. I really appreciate you Mike and your team you guys by far are better than all the rest! Thank you for all your hard work. read more

Walked in thinking this was a pinball room. It is not. But I was not disappointed. The owner Michael gave me a tour of some of the facility & the machines that he is not only restoring but updating & completely customizing! From LED lights to subwoofers. Custom graphics on the cabinet back glass & electric display! Such beautiful work! Would love to own one of his machines. read more

Michael is beyond knowledgeable about pinball machines, jukeboxes, pool tables, and more. In addition to his extensive knowledge of all his products, he is one of the nicest guys you will ever meet. I asked him if he could locate me a "High Speed Pinball" machine that was made in 1986. I played it every afternoon during my senior year of high school, and once and for all, I wanted to settle the best score among a couple of friends. Within two weeks, he had secured a machine in good condition. However, when they delivered it, it was in great condition. They went through the entire machine and gave it a well-needed tune-up. (I currently have the highest score ever recorded on Pinside.com :). Michael's repair guy has also kept my 1959 Rock-Ola Juke Box playing like it was brand new. When a 25-year-old kid says he has never seen a 45 record, I can only shake my head. When a high school student asked me what a 45 record was, I realized how old I am getting. Any negative reviews you read here are total BS. Trust me, you will be glad you reached out to Michael. If you have been on earth for at least half a century, ask him about his band management days. The stories are classic. Cheers, Gary W. Hall read more

Michael was very helpful in finding the right pool table for our home. Quick and easy to deal with and his crew installed the table in about 2hrs- we couldn't be happier! read more

Purchased a jukebox, love it, it had issues, took it to GRGallery, they fixed it, but then it went a little haywire. Asked Mike to contact me regarding the issue with the screen. He got back to me, said his guy was coming in and would address it. Then nothing. So, because I like Mike, I asked again, and his email response again was that his guy would be coming in and would address it. It's unfortunate, but some people that are dwindling down their business actually only look for new business - they simply do not understand that past business can lead to new business, as well. While I like Mike, his business continues to get smaller, his base of customers gets smaller, and it may be because he simply does not get back to clients to help them... We wish Mike well and encourage him to either be attentive to his existing client base or just let people know that after the sale, there is no help. read more

I've been dealing with Michael for a number of years and he is a great guy with great product's. I've bought several items from him.

Michael and his team at Gameroom Gallery were amazing to work with. I purchased a multi-game trackball arcade machine, and the whole experience was seamless from start to finish. Delivery was right on time, and they went above and beyond by walking me through the setup, showing me how everything works, and taking the time to explain the 400+ games and features. The machine itself is fantastic -- great build quality, tons of variety, and so much fun to play. I couldn't be happier with both the product and the service. Highly recommend Gameroom Gallery and especially Michael's team for anyone looking to add quality arcade fun to their space! read more

I recommend Gameroom gallery. Michael, the owner, has always be there for me whenever I need service on my pinball. his technicians are excellent. read more

Michael & everyone at Gameroom Gallery are great. This review is well overdue. This summer I bought a beautiful pool table from Gameroom Gallery, Michael walked me through all the options and was so helpful. It was all so easy & I ended up choosing a beautiful combination of felt and wood. Within 2 weeks I had a beautiful pool table. The crew came in & were so professional, courteous & so neat they left no mess. Excellent purchase. And then Micheal & the guys at Gameroom Gallery came to my rescue. I had bought an air hockey but there was a mix-up in the delivery, parts missing & builders not being available. Michael came to the rescue I got the parts in & Michael again was able to come in & save the day. Within 2 hrs air hockey table was set and ready to go. Another great save by everyone at Gameroom Gallery. If you're looking for anything for your game room give Michael a call he's amazing. I know I'm going back. Thanks everyone at Gameroom Gallery. Don't forget to check out all his pinball machines... read more

Gameroom Gallery - Pool & Billiards Near Me - Palm Desert, California

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Michael is always there to help and so friendly to talk to. Highly recommend for all of your billiards and gameroom needs.

Decided to walk in and just take a look after checking out the bike store next door. The modelo sign caught my attention. Mike was very helpful in answering all my questions regarding other items he had in stock. When I'm ready for a pool table or a pin ball machine, I'll definitely be back. read more

Gameroom Gallery - Modelo LED sign. - Pool & Billiards Near Me - Palm Desert, California

We had so much fun in this store, he let us play the classic arcade games and was incredibly helpful and kind. He let us have a left/right/center for free and had great advice for our pool accessories. I highly recommend this place for shopping or just hanging out there for fun! read more

I just moved to the desert 2 weeks ago kinda of settled in but time to put my pool table back together. Michael the owner was their for my appointment (due to Covid) he assisted me with my new felt and miscellaneous supply, he had all that I needed but most of all he took the time to give me tips and tricks to install the felt to the rails and table bed that YouTube does not mention. I found it refreshing that he cared enough to make my project get off to the right start. Great personality very personable this is my new go to billiard supply store. Mike G. Sun City read more

This is the only place to go to in the desert for your game room needs. Michael is the guy to go to. He'll take great care of you in a timely manner for a great price. They just brought my pool table back to life and couldn't be read more

Gameroom Gallery - Pool table - Pool & Billiards Near Me - Palm Desert, California

By far the highest quality place ever! People here are AMAZING! They were the nicest coolest people ever! So passionate about their work! Please, even if you wont buy anything and just wanna look, stop by! read more

I sent them a email message asking for help getting my Air Hockey table repaired and thy never responded.

Great customer service and delivery was fast and efficient. Very professional. Thanks Mike my wife loves it and so do I!! read more

Gameroom Gallery - Arcade classic.... - Pool & Billiards Near Me - Palm Desert, California

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My husband and I recently visited the Gameroom Gallery in Palm Desert. We really enjoyed our first visit! The people were so friendly and the store was COVID compliant. They have a great selection of gaming tables, supplies and some unexpected surprises. We will be back! Anthony and Suzanne San Jose, CA read more

You, yes YOU! STOP and know you selected the perfect store! No need to search anymore! You want honestly, friendly service, decades of wisdom AND a beautiful product???? Here it is! Go to the website to see my other review and check out this one because you are already reading it lol ! You are what is important to this OUTSTANDING business! No joke! Be prepared for expert advice, knowledge about what you are looking for and so much more..... My story includes pictures (hopefully I can add them). Hubby and I convinced the park we live at to add a pool table! Exciting, I know. However, it had to be top notch! We looked EVERYWHERE and couldn't find anything! Finally, we found this place!!! WOW, what a beautiful educational journey about pool tables! Mike convinced us of buying a table that was not only BETTER then the one we were looking at, but $1000.00 dollars cheaper! Who does that???!!!! Mike does!!!! Exciting to get an amazing table for way less then expected.... My pictures tell a little story of how this came about. The old table was removed years ago before we moved in. There was no pool table there for a long time due to the last table being junk. It took Mike's dedicated action to have another table in its place! If he did not suggest THIS FINE POOL TABLE, WE STILL WOULDN'T HAVE ONE! Like I said, TOP NOTCH! Thank you ALL for reading my review and rest easy my friends....YOU selected the right place for ALL YOUR GAMEROOM NEEDS! -Shelene read more

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I would definitely recommend them. Michael is who I set everything up with. He was Absolutely Wonderful. He worked with our schedules explained everything completely. He was great. The 2 employee's who came out to take dwn then eventually put back up our pool table were great. They were both very friendly and polite. Both named Raul if I'm correct. They took good care of our stuff to ensure no damage. They were quick and did an excellent job. Most definitely a 5 star from us. Thanks Michael and Guys for everything. We will definitely be repeat customers. read more

We were building a new home and really always wanted a game room, Looked online and asked around and was told Game Room Gallery was a amazing place to find quality and not just a online company. Went there and found a beautiful pool table and also a very cool jukebox. They customized everything. When the house was complete, called them and they delivered and set everything up. Wow what a very professional company. Thank you again Game Room Gallery! read more

These guys and gals are the greatest. Michael has been very helpful to me and our pool league. Selection for pinball games for personal use or commercial placement is unparalleled. I have done business with Gameroom Gallery for more years than I admit. Pool tables galore. Poll cue selection and advice is the most in the desert. Really there is nowhere else you can find quality cues you can touch. My card table and chairs is the finest quality available. No matter your budget you'll find what you want. read more

These guys are definitely the source for any of your game room needs. Pinballs,jukeboxes, pool tables, and all the accessories. Great selection,and they service what they sell. I recently purchased a Rockola 'bubbler 'jukebox and I love it! Highly recommended! read more

Excellent customer service!! Excellent quality! Fair prices!!! Financing available! I was in shopping for a surprise for my fiancé and I fell in love with a pool table, that was quite honestly a bit over my budget. The owner got this right away and offered to finance it for me with 6 months no interest! He didn't run my credit, just asked me where I worked, asked if I could afford the payments and then took me at face-value! From my experience this type of trust and service is unheard of nowadays. But it didn't stop there, I came in to purchase the table on a Tuesday and it was installed in my home, perfectly leveled by that Friday. The whole team was very professional and helpful. read more

Michael was amazing and everything we got for our pool table was great price and amazing quality!! We will definitely be coming back for more stuff for our pool table! read more

Let me start off by saying this place is more then 5 STAR. It's the place to go if you want your home to take that next level while hosting your family and friends with class. First stop is to ask for Mike, the owner. Put it to your this way, this guy gets it!! He has sold me 2 pool tables, artwork, and Bar setups. At every turn, his staff and team have delivered on time and perfect setup. Thank you Mike, you & the team have a customer for life!! Justin read more

Gameroom Gallery - Pool & Billiards Near Me - Palm Desert, California

Really bad experience with the owner. Purchased a pinball machine and the free play stopped working. The owner accused us of lying after telling them we did not touch any of the buttons inside. I would never purchase from them again. Sent the pinball back. read more

I cannot say enough positive things about them. They are so knowledgeable and alway go above and beyond. We have worked with them for 8 years and will never go anywhere else. Thanks for always being awesome!! read more

What can I say! When it comes to customer service, Michael is the man! Humble, friendly, and as real as it gets! Helped me pick out the perfect pool table for my business, and threw in some extras for me. I am very pleased! Greatly recommend coming here for any pool table needs for your home/business. Thank you again Michael! read more

Micheal and his guys did an excellent job re-doing the felt on my table. Couldn't be happier. read more

Gameroom Gallery - Pool & Billiards Near Me - Palm Desert, California

Great service, real pros in the billiard business. They moved the table I inherited, I called on Monday they moved it on Wednesday. They were great with all my questions and you can tell they know there trade and work hard at providing quality. read more

Michael and Joe were a pleasure to get to know as I have been searching for someone to repair a machine I had. They offer a pick up and drop off service, which for me is fantastic, as it is too heavy for me to carry! Joe had my machine repaired and ready to go by the next day! Will use them again for sure! Thanks Gameroom Gallery! read more

I highly recommend Gameroom Gallery. Not only did they provide outstanding service, but they were exceptionally friendly too! Michael is terrific - makes you feel like family (by that, I mean "good" family, not the kind of family that you don't want to admit you're related to). They expertly repaired 4 pool cues for me this week and previously did a nice job re-felting my pool table. This is the kind of business I love to see succeed - great service and great staff. Thanks for the commitment to quality! read more

The Gamesroom Gallery at 77750 Country Club Dr suite b, Palm Desert, CA 92211 is a major asset to our members of the Sun City Billiard Club. Mike and Kim always go way out of thier way to help. read more

Great store and Michael after just a couple of minutes of conversation new what kind of customer he had. Showed me a beautiful billiard cue, as smooth as butter, with the correct weight. I also bought a new case [Elvis is in the house] and had my girlfriend's cue repaired. Thanks for everything, now I just need to make room for that ping pong table. read more

My husband bought me the pinball machine of my dreams in December. I wish we knew about Gameroom Gallery earlier, since the online company, that was supposed to provide "White glove" delivery, didn't. Also, I had no idea how complicated modern pinball machines are. Thanks to Yelp I found Gameroom Gallery. Kim and Michael have been very helpful and their technician is wonderful. We are very appreciative! Also, their store is a lot of fun! read more

I called them one morning last week about the rails on my pool table that were hard as a rock. By the end of the day two gentlemen came to my house and did a great job of repairing the table. The price was reasonable and I am happy as a clam. Larry read more

If you're looking for help in finding a place to purchase pool cues or refurbish existing ones Michael Lansing is the person you need to contact. I thought I needed some new tips on some cues that came with a table I inherited. I asked for his suggestion on new tips and he looked at the cues and determined he could refurbish them rather than replacing the tips. That was a great savings! I also wanted a personal cue, he showed me many and guided me on what would be the best cue for the money based upon my ability. I really appreciated the professionalism, knowledge, honesty and the time he was willing to spend with me to choose an excellent cue. read more

Several months ago I booked rentals for a City of Palm Desert event that is now in 3 days. I originally came into the store with my dog and spoke for a long time to the owner, Michael Lansing, he was lovely. We set everything up and he let me know that the old company I worked for when I put on the event last year had never paid him. I was appalled and told him to invoice them again or contact them and gave him their contact info. I called today and spoke to a woman, who said she didn't see my order in. She came back to the phone and said the owner says we didn't pay last year and politely declines. Keep in mind our event is 3 days away now. I called back and he was a totally different person. He yelled at me and said he'd rethought it and unless I went to my old employer and got a check from them, he wasn't doing it. I offered to bring him a check from us right now for this event. He yelled at me and then hung up on me. He treated me so rudely that it seems he didn't really want my business even if I'd somehow been able to get the check from my former employer. I was stunned. He'd been SO nice all the other times I've spoken with him. I'm so in shock and now I'm 3 days out from my event with the flu, crying because our photo set is ruined and we have no other options. If this had been an issue, he should have told me from the beginning rather than set this up and cancel it 3 days out. Awful. read more