This was a terrible experience from start to finish. We arrived at 7:45 p.m. and asked to sit away…read morefrom the bar but near a TV showing a baseball game we wanted to watch. We were told we had to sit at a high-top table because they were "closing" the section we requested, which was strange because the people in front of us had just been seated there. We accepted and moved to the high-top.
The table was filthy, with crumbs and water rings from the previous customer. The waitress came over with a smelly rag, but no cleaner, wiped down the table, and brushed the crumbs onto the floor.
She then asked for our drink order: one beer, one water, and one soda. She returned with a water, a soda, and a sweet tea, then disappeared. About 10 minutes later, she came back to take our food order. When we asked about the sweet tea, she told us we had ordered a water and a sweet tea. We explained that we had actually ordered a Coors draft. She chuckled, told us to keep the tea, and went to get the beer.
We first ordered cheese fries to share among three people. What arrived was a tiny bowl of fries with cheese sauce, about the size of a McDonald's small fry. We explained that we wanted a plate of cheese fries for everyone to share. She offered to combine two orders onto one plate, but at that point we told her to forget it.
We then ordered 20 wings and 10 boneless parmesan garlic wings. She asked if we wanted blue cheese or ranch, and we said both. She brought two of each. She also asked if we wanted drink refills, and I said yes. The food arrived about 25 minutes later, but the drink refill still had not arrived.
The boneless wings were disgusting. You could taste the powdered garlic parmesan. I also asked for cheese sauce for my tots, which took about 10 minutes to arrive and came in a tiny plastic cup that was only half full and cold. The waitress disappeared again, so we couldn't even ask about the missing drink refill.
When she finally returned, we were finished eating and still had not received the refill. She asked if we wanted dessert, we said no, and she disappeared again.
When the check arrived, I noticed we had been charged $1.19 for each blue cheese and ranch dressing. Dressing is part of ordering wings, just like the celery and carrots that have been eliminated. I understand charging for extra dressing, but these were the dressings we were offered with our order. There should not be an additional charge for a condiment that accompanies the wings, especially when celery and carrots are no longer included.
It was barely 9:00 p.m., and the employees were already complaining about how badly they wanted to go home. Overall, the food was poor quality and the service was terrible. We will not be going back again.
