This is a typical mainstream chain video game store. Prices are generally about £2-£4 cheaper than the rrp, which is always really high.
Stock wise they generally hold the top 40ish games for each current generation of console. Game as a large retailer suffer the same problem as many large chains in that a brand new triple a title, will be understocked when brand new, and the price bumped up to the full rrp.
They do stock a wide selection of own brand accessories, which offers cheaper and normally less quality products than the official accessories.
The staff are always rushed, and the service here is below what you would get from an independent (of which there is now none left in basingstoke). The staff are able to answer basic questions but get thrown or just plain make it up if presented with a real issue, or something thats not mainstream gaming.
Returns and faulty games / equipment - Personally ive never managed to get something faulty swapped without the managers approval, which comes with a lecture about how to use it.
They have moved into the second hand game market, but pricing is quite often above the market value, with lower than mv offered for in credit for the item, and a higher than mv price for the item.
All in all its ok if you need something right now, and cant wait. But apart from that other stores are cheaper, and online can offer serious savings on their prices. read more