I just want to give thanks to those who were very helpful and courteous to me during my short stay…read morein town. This includes those whether employees or visitors passing through at the amtrak station. Thank you very much!

Flagstaff is a city surrounded by pine trees, mountains and desert. Many people who live in the…read morePhoenix area seek refuge in the higher elevation of Flagstaff.

They're not nice or polite here. The ladies talk and socialize while you stand there waiting. You…read morecan't even tell which one is open or available so you walk to one window and then the other calls you. They're not trained in basic customer service like saying Hi, I can help you over here. Or a basic good morning. It's more like just stand there like an unwanted newspaper while we finish gabbing then we'll help you with disgust since you are bothering us. Great use of tax payer money and total disrespect to the public. They did have a nice Christmas tree tho, so there's that. It's also a pretty historic building but the guard was creepy to me when I tried to look over the stairs to see the inside. It seems as if this isn't a building where the public to get services. It's more like a disconnected place where useless employees hang out doing nothing

We came today for a very special adoption and the entire process was great. From security to the…read morejudge it was a nice time. The parking was a little difficult, but other than that the court house was clean, the employees helped direct us and no issues.

Large post office - but my standard size postcard took over two weeks to get to my parents house!…read moreHowever....still convenient!

This old army depot is now controlled by the Arizona national guard. If you have a military ID you…read morecan hunt, fish and camp here... The army still trains here and it is a great get away out if the lower part of Arizona to the cooker pines near Flagstaff...

Helped me recover a stolen vehicle very quickly. Honorable people who care. Thank you all.read more

Could actually follow up on investigations and at least try to do their job, visited flagstaff for…read more1 day and got jumped by 5 or 6 guys police department failed to show up on scene, completely failed to get any camera footage from any of the bars nearby when it was in the MIDDLE OF DOWNTOWN. Detective seems lazy and the actual officers on the case seem brain dead and Intellectually gone, eventually they didn't even answer my calls or texts anymore. Highly recommend if you have an emergency just handling it yourself!!! These people caused me THOUSANDS in hospital bills and I got literally no justice out of it, when it was the easiest lob of a case ever. They were probably NAU students and now get to roam around campus home free, COMPLETE BS. Lived here for 4 years and all I got out of this department is they train a bunch of 18 year olds to follow you around town for multiple miles until you make 1 tiny traffic violation.

So I have lived in Flag for more than a decade. Moved numerous times and have dealt with utility…read morecompanies such as APS, UES, Suddenlink, etc. All have been fine, until I had to deal with the City of Flagstaff Water/Trash utilities. I called in person to try and transfer from my old place to the new place. Doing this with other utility companies was quite easy and could be done online with no problems. City of Flagstaff on the other had, was a bit more cumbersome. I checked the website and wasn't quite sure so I decided to call. When I finally got a ahold of someone the clerk/person working the phone line was very curt and kept cutting me off by telling me, 'yOu nEEd to AcTIVate a NEw aCCounT!!!!' I even tried to get in a question about not having to pay start up fees since I have never missed a payment ever and always pay on time. More curtness from the person. So, a month and a half later it seems all is well, until I get a bill from them from my old place. I call and let them know that I activated a new account and the person over the phone was again, not very helpful nor understanding. 'We're sorry, but there is nothing we can do about it; we don't do transfers and you should talk to your old landlord to pay it. Sorry that the person was curt to you, but we can't do anything about it.' (They really emphasized that they couldn't do anything about it.) It's one thing if I was being a jerk about it or if I dropped the ball with other utility companies and had a history of being delinquent with my payments, but to be told it was my fault when people were rude and unhelpful is just plain frustrating. Especially at a time when money is tight and I live in Flagstaff AZ. City of Flagstaff needs to work on customer service and a more transparent way of transferring services/utilities in town.

We visited City Hall to check on the status of a business license. I believe the older woman in the…read moreadministrative clerk window was Carol. I could be wrong. Anywho, she was amazing. Very helpful, kind, and informative. Thank you for giving us all the information.

This cave is located in Newberry National Volcanic Monument. Since it is super popular, you have to…read moremake reservations on their website so that it's not overcrowded and to limit the disturbances to the cave. It gets pretty busy so make sure to set an alarm when the tickets get released. It's a 2.2 mile out and back cave, although if you're too tired or scared you can always turn around and head back. The deeper in the cave I went, the fewer the visitors. The process is pretty straight forward. Once you get checked in at the parking lot entrance, park and walk to the orientation tent where they ask if any of the clothing you are currently wearing has been to another cave (to avoid the spread of white nose syndrome in bats) and also some basic orienteering. They also have flashlights for rental if you forgot. These are really powerful flashlights so I highly recommend it since your cellphone light isn't going to cut it. It gets pretty chilly in there so bring jackets even if it's hot on the surface. The cave flooring is pretty even although there are some dips you might trip on if you're not prepared. No scrambling or anything strenuous. Very fun!

I was taken along on this trek last minute, thinking it would be a simple hike down to just chill…read moreinside the cave. I was wearing jeans and regular street sneakers. I also had no flashlight or headlamp of my own - I was reliant on two friends with flashlights. I totally acknowledge that I was completely unprepared, so take this review with a grain of salt and use your own judgment. HAVING SAID THAT...even if I knew what I was getting myself into, I still would have hated it and probably never gone. I am a "dirt trail with pretty views" kind of person so this was a nightmare for me. We climbed down the rocky cave entrance for about 5-10 minutes before fully leaving the light. I had to constantly watch where I was stepping so as to not step on a loose rock, fall and break my ankle. And it's really fun trying to "watch where you step" IN THE DARK. At the point where the decline ends and the entrance light is fully gone, I could have stopped, enjoyed the novelty of being in darkness and 50 degree moist air, and headed back. My friends convinced me that it "gets flat" soon...it does not get flat. I eventually had to head back because I was starting to panic. Later, I realized we didn't even make it a quarter of the way so I'm really glad I went back. This is NOT a beginner excursion. I was shocked to see children and elderly people coming down the cave entrance as I was leaving. I would NOT recommend this unless you are physically fit, healthy, and brave.