Flagstaff is a city surrounded by pine trees, mountains and desert. Many people who live in the…read morePhoenix area seek refuge in the higher elevation of Flagstaff.

Fantastic city in Arizona with many shops, restaurants and museums. My husband and I got the…read morechance to visit Flagstaff while on our way to the Grand Canyon this year. The Museum Northern Arizona, Bookmans, and Habit Burger were the highlights of our visit here. We ended up traveling from Williams to Flagstaff more than once during the just 2 days we spent in the area. If you are close, I'd definitely carve out time to spend here in Flagstaff.

They're not nice or polite here. The ladies talk and socialize while you stand there waiting. You…read morecan't even tell which one is open or available so you walk to one window and then the other calls you. They're not trained in basic customer service like saying Hi, I can help you over here. Or a basic good morning. It's more like just stand there like an unwanted newspaper while we finish gabbing then we'll help you with disgust since you are bothering us. Great use of tax payer money and total disrespect to the public. They did have a nice Christmas tree tho, so there's that. It's also a pretty historic building but the guard was creepy to me when I tried to look over the stairs to see the inside. It seems as if this isn't a building where the public to get services. It's more like a disconnected place where useless employees hang out doing nothing

We came today for a very special adoption and the entire process was great. From security to the…read morejudge it was a nice time. The parking was a little difficult, but other than that the court house was clean, the employees helped direct us and no issues.

Large post office - but my standard size postcard took over two weeks to get to my parents house!…read moreHowever....still convenient!

This old army depot is now controlled by the Arizona national guard. If you have a military ID you…read morecan hunt, fish and camp here... The army still trains here and it is a great get away out if the lower part of Arizona to the cooker pines near Flagstaff...

Deputy Lautner (sp?) was able to verify the VIN # of my salvaged vehicle while I was out of state…read moreso I could transfer a title. She was, at all times, communicative, informative, supportive and in good humor. She made what has been a trying and stressful situation seemingly rectifiable and put me at ease. I just wanted to let her know I appreciate her efforts and find her an exemplary deputy and person of shining standards. Thank you again, Deputy Lautner.

These people couldn't care less about its disabled population. I've called numerous times about an…read moreactive threat against myself and my service animal and they won't do anything until something happens--i.e. we're attacked in some way. So we'll see what happens without law enforcement protection or engagement with this problem and the potential damages that might result from their inaction.

So I have lived in Flag for more than a decade. Moved numerous times and have dealt with utility…read morecompanies such as APS, UES, Suddenlink, etc. All have been fine, until I had to deal with the City of Flagstaff Water/Trash utilities. I called in person to try and transfer from my old place to the new place. Doing this with other utility companies was quite easy and could be done online with no problems. City of Flagstaff on the other had, was a bit more cumbersome. I checked the website and wasn't quite sure so I decided to call. When I finally got a ahold of someone the clerk/person working the phone line was very curt and kept cutting me off by telling me, 'yOu nEEd to AcTIVate a NEw aCCounT!!!!' I even tried to get in a question about not having to pay start up fees since I have never missed a payment ever and always pay on time. More curtness from the person. So, a month and a half later it seems all is well, until I get a bill from them from my old place. I call and let them know that I activated a new account and the person over the phone was again, not very helpful nor understanding. 'We're sorry, but there is nothing we can do about it; we don't do transfers and you should talk to your old landlord to pay it. Sorry that the person was curt to you, but we can't do anything about it.' (They really emphasized that they couldn't do anything about it.) It's one thing if I was being a jerk about it or if I dropped the ball with other utility companies and had a history of being delinquent with my payments, but to be told it was my fault when people were rude and unhelpful is just plain frustrating. Especially at a time when money is tight and I live in Flagstaff AZ. City of Flagstaff needs to work on customer service and a more transparent way of transferring services/utilities in town.

We visited City Hall to check on the status of a business license. I believe the older woman in the…read moreadministrative clerk window was Carol. I could be wrong. Anywho, she was amazing. Very helpful, kind, and informative. Thank you for giving us all the information.

This is the largest lava tube in Arizona and although a bit remote, very popular! I came here on a…read moreSaturday and there were many, many cars in the parking lot. It's a big lot, so there was still plenty of spaces, but I was concerned my cave experience would be full of noisy people. The entrance is a bit narrow and difficult to get down, but that is the hardest part. It runs for 3/4 of a mile underground and is a pretty unique experience to have. There were many times where I could just stop walking and turn off my light and not see anybody ahead or behind me, kind of felt like you were just floating in space! Cool natural feature not to miss if you're in the area!

What a neat spot to visit if you are looking for a fun outdoor adventure! It was a big plus that…read morethere is a small dirt parking lot along with an actual bathroom at the trail head since there is no entrance fee I figured there wouldn't be a bathroom. This is a small cave tucked away in the woods, you'll travel down a long bumpy dirt road and your cell reception might not be the greatest. I would keep that in mind if you do not think you'll be able to climb down slippery rocks and back up again as it will take a while for rescuers to arrive if you get hurt. It was pretty neat seeing how much ice could be found just inside the entrance to the cave, I knew we would see some but I didn't expect as much as we seen. The climb down into the entrance is a little steep, and it can be wet/very slippery so wear shoes with good grip. Once you get past the initial decent the hike inside isn't too bad! There are some tighter spots, some areas where you'll need to duck down low and it is super dark so bring plenty of light sources. There were quite a few people here when we went so you won't be alone in the cave, but everyone was nice and helped make sure everyone could get past one another without any issues. There were quite a few people who visited & started to explore the cave, but realized they couldn't do it and left. Our group had three people stay behind while three explored the cave, if you end up being someone who decides not to go down there are a lot of little hiking trails around the cave. This hike can be difficult for many especially if you aren't used to hiking on uneven ground, climbing or have bad balance.