Good selection of items. Friendly and helpful staff…read more Conveniently located in lakeside.

Went into Sliters today needing sawhorses and jig saw blades. Asked a man and a woman at the…read morecashier stand if they carried jig saw blades. They said they were on isle 14 where we had looked a couple of times and were unable to find them. I asked for assistance and they just looked at me and didn't offer to come help. There were no other customers waiting to be cashed out. We left and went to Ace in Kalispell and found all that we needed. The employees in this store did not greet us and were not helpful so will not be going back there.

Open on a Sunday... friendly service along the highway…read more.. Small towns like this are charming

there is a lot to be said about customer service. fortunately, we have a True Value. Recently, my…read moreson had to put in an extra sprinkler system for his garden. He went to Ace and they were no help. Then he went to True Value and talked with Rich, and he picked out the fittings and explained how it should go together. I see customers all the time asking Rich for help and suggestions and he can be a miracle worker. You're very lucky to have a business like True Value in Ronan, Montana.

Most of the people at the Pro desk are rude or unhelpful or just plain unfreiiendly…read more If the don't have it in stock,they just say we don't have it,rather than a helpful attitude. The look at you with seething contempt. It is a wonder they are still in business with such people with lack of basic knowledge.

with big box companies better selections & priced hardware being so prevalent now days, how in…read morethe world can they stay in business? It's a mystery.

So the first time we ordered 80 fiberglass rebars, and other things to go with it, they said they…read morewould pull and we would pu as soon as our truck was done having engine heater on which was suppose to be one day, ended up to be four. Offered to pay when we ordered. So when we go to pu they only have 38 pieces. Thia was Monday, they had 320 when we ordered. They said they would deliver the rest in Friday. Got delivery Friday, guy said they would bring 50 , we said only 42. Well we counted what was delivered and it was 40. So now we can call again

I took my year-old mower in to get the blade sharpened in-mower. They brought it out after 15…read moreminutes and loaded into my car. A couple days later I went to mow, no blade. I called them and brought it up there--I live 25 miles or so from Ronan--and the store manager, Randy, came out and tried to get out of it, saying that I put it on them like they were the ones who screwed up. "You did screw it up! Fix my fucking mower!" Then he got mad and we yelled for a minute. Then he went in, and came back and he totally snapped in front of me and started jabbing his finger in my face. I was furious and said "gimme the goddamn blade" and he did, then he called the cops, saying I was stealing from him even though I had the labor receipt. I was so mad that I didn't even realize I had left the mower there. I called corporate and complained. Randy called and apologized and sent a guy out with my mower and he put my blade on. A couple days later I went to mow, and it was dead. The engine went putt putt and slowed down and died after 5 or 10 seconds. I made more complaints. These stores are all the same owner. I went to the Ace mower repair shop in Polson, another 20-ish miles. The guy fixed it, so he said, and he said he test-mowed for about 20 minutes. He then lied to me about cleaning the air filter. At least it was done... Now, today. 2 days after I took it in for what was supposed to be the last time, it is still the same putt putt die. I have never had this happen before. I am disgusted with this store and I recommend the Tru-Value across the street. The same owner owns the Ace stores in Kalispell, Ronan, Polson, and Missoula. It's a freaking s#1t show.

I have lived in the area for almost 20 years now and have never had a bad experience here. Even…read morewhen I call and ask about an item they send time looking for it and checking to see how fast they can get it for me if it is not in stock. Outstanding customer service and very friendly. I highly recommend them

Typical ACE Hardware that has just about everything you would need for home improvement. Katie and…read moreother employees were always super friendly and professional. I like that they are open until 9pm which is very convenient when we work late in the field and needed to get parts for repairs.

Used to be you could walk in speak to an employee and walk out knowing you have the corrects pieces…read moreand parts. Not anymore! Most of the time there might be one (if you need two) of the same part in stock. And employees are not the experts they once were. I started calling ahead to see if a particular part was in stock. And the employee didn't want to walk back to the shelf to actually look for the part. Sad what this ace has become. But small town America it's one of our only choices.

. . . after a year of doing business with this establishment interesting observations. Early on, I…read moreneeded a washer and dryer and gave the gal in the back my info and requested a call back, which I never received. That was in June 2019. I was forced to go elsewhere to purchase those big ticket items. Have gone back numerous times for small items. Never much help offered or even a friendly smile. Always busy stocking inventory. Additionally, seem to notice lots of employee turnover. Is that indicative of other issues? There's room for a Homedepot just west of the airport in Smelterville! Bring it on!