the best jewelry the best prices for wholesalers and they have a very good customer serviceread more

These are some of the nicest people I've met in awhile, and I love the vast selection of jewelry…read morethey had in the store. Everything was so beautiful and well priced. My cousin brought me here to shop and they gave her the key so she could show me things I liked in glass cases; they were so trusting and friendly. I like to put things on and walk around a bit, to see if I find something else to replace it by the time I am ready to check out, so a lot of switches happened. However, after I had chosen my treasures, I noticed I still had a ring on my finger! I would have walked out with it. They laughed, examined the ring, and actually threw it in with all the other purchases. So nice. My dad offered to pay for a more expensive set I loved, and I would pay for some smaller items myself, but when we got up to the counter he shoved everything to the salesman (habit, I guess) so I thought he was just going to pay for everything after all. Typical of him. While he was settling the bill I was asking the names of all the stones so I could write them down. They put them in boxes and we left. A few minutes later my dad asked if I had paid for the other pieces; he didn't recall shoving everything to the salesman; we checked the receipt and they had only charged us for one set, so we called my cousin. She said they had just called her because they forgot to charge us. We were horrified! I joked that I guess I was determined to steal something from them! But it's no joke, it was awful! my dad dropped us at El Rancho hotel because we wanted to look around and he went back to pay them. They were so nice, he said. A few days later, we went back to pick up my fathers' broken turquoise watch band they had fixed for him, and also were hoping to buy some bracelets for my niece since the ones she loved in Santa Fe were high priced compared to what we paid in Gallup. They invited us in to shop some more and laughed about the incident a few days earlier. They said they didn't think for a second that I had stolen it, they understood what had happened. That made me feel so much better, I would hate for them to think I would do that to them! Anyway, I hope to shop here again, their merchandise is lovely. I have not stopped wearing it and I get compliments every day. :)

Worst customer service, Nicole was unhelpful with obtaining the email sign up discount. The boots…read morewere damaged as well. She just let us stand there at the register and didn't provide information. This is shameful to Boot barn to have someone represent their store.

The staff at Boot Barn are very helpful in interacting with their customers. Right when you walk…read morein, they greet and welcome you. I like places that do this! Great customer service. I came in to buy a Christmas gift for my dad. They have plenty of pants, T-shirts, and of course...boots! Today I only got clothing. When picking out shirts, I noticed some of the Carhart tees had what seemed to be sunburnt on the shoulder sleeve ends. I asked the cashier about it but she didn't seem to mind. If you're going to shops here quit often, sign up and earn points with their program. A bit expensive but worth the high quality material for those hard workers.

I live in PA, and wanted to surprise my Mom who lives in Gallup a Mothers Day flower bouquet…read more Yesterday their phone was busy. So attempted to use another local florist who gave me false hope of a delivery today 5/9, but told me to call back this morning. So when I called right at opening time they told me no deliveries would be happening today. I decided to try the Flower basket shop again, and they were so helpful and got the job done beautifully!! My mom was really happy too!

The flowers were beautiful!!!! The staff was polite and delivery was on time. Will definitely be…read moremy go to florist!!!

Super clean & the staff is friendly. Surprising because it's Gallup that it would be clean but it…read moreis. Good place to buy gifts or if you need an emergency item. They also have a good warranty when you buy it.

No longer there. Gone. Now. Starbucks. What else to say?…read moreIt's not there. A car wash and Starbucks.

In my mind this place is open and you can come here and buy something really cool; so cool that you…read moredon't mind giving them your address even. But we all know it's not true, and that this place is t here, and you are in the Twilight Zone

You cannot go wrong with the style of furniture they have and the deals they offer! Unfortunately…read morethat is about the only thing that is great about this location and this store! When life happens and you make contact with a representative from the store, they do not note contact nor do they communicate that in any notes or the computer as they say they did. You continue getting harassed or visits at home even after informing the agent of your plans or situations. Difficulty working with members at this store remain an issue.

Customer service is really low! I've worked in retail…read moremyself before and these employees here don't look like they want to help anyone and they drag their feet. Then when you have questions they give you a rude response. Two employees were working and only one was at the register while the other was walking around. I won't be coming back anytime soon.

Not the best place or expertise, this location is only sufficient. Man, the short guy has an…read moreattitude. He was eating, burping, yawning while trying to look up my parts. He had to ask three times for my phone number. I asked for a pair of upper control arm bushing as I'm trying to solve a "death wobble" situation on my Jeep. He ordered only one. It's as if he was t thinking and didn't care about the problem. Also, there are no Covid precautions during delta variant outbreak. Give this one a pas unless you already had trouble at other location or autozone.

What more can I say…read more... randomly popped in here looking to ease my mind, and my dawg Ahmed really hooked it up in a friendly and professional manner. I mean this dude really really took me from a low point in my own personal life, to a completely different position by the time I was walking out...I felt like I was in Las Vegas or something! I will say that especially in a recreational city / state, with dispensaries on every corner, that on top of good pricing and quality it certainly helps for individual stores to have "Loud" outdoor signage and a unique indoor vibe... to stand out from the rest There are a surprising amount of dispensaries in Gallup, for such a small town....but Lava is my favorite by far. For sure comin' back when I pass through!

Great selection of wraps and marijuana products. Highly recommend a place. highly recommend.read more