Huge thank you to Dr. Babiuk and his team. recently had a…read morevery scary wisdom tooth removal, along with three other teeth the wisodom one of which was in my sinuses! Naturally, I was nervous, but the dentist and the whole team were incredibly kind, thoughtful, and patient throughout the entire process. Even though no one wants four teeth removed at once, they made the experience as comfortable as possible. I'm still in the healing process, but I can honestly say it wasn't as bad as I expected thanks to their care and professionalism.

I see they are permanently closed now, which is probably for the best…read more I was hesitant to leave a review for them untill all of the billing and insurance issues had time to settle out, so this is from last year. While the procedure for my son was great(which I would expect from any reputable doctor) the billing / insurance was poorly handled. We were asked to pay the anticipated remaining cost (after estimated insurance) up front to the tune of around $3000 with the understanding that we would be reimbursed anything that medical insurance covered since they only estimated the dental insurance coverage. It was months and they had not submitted a claim to either medical or dental, which I had confirmed with both providers. I called and texted several times and had been told each time that they had been submitted, but neither provider shows receipt of such. The last time I called the doctor office they said they were shut down for the past month to help resolve multiple billing/insurance issues, and we were not the only one experiencing issues. They also informed me that they were not in my medical insurance network, which they did not previously let us know even though they had all of our info prior to starting. I know we also could have confirmed with BCBS, but took it on faith that the doctors office would let us know. That much is partly on us. Meanwhile, we While the procedure for my son was great(which I would expect from any reputable doctor) the billing / insurance has been poorly handled so far. We were asked to pay the anticipated remaining cost (after estimated insurance) up front to the tune of around $3000 with the understanding that we would be reimbursed anything that medical insurance covered since they only estimated the dental insurance coverage. It has been over a month now, and they have not submitted a claim to either medical or dental, which I have confirmed with both providers. I have called and texted several times and had been told each time that they had been submitted, but neither provider shows receipt of such. The last time I called the doctor office they said they were shut down for the past month to help resolve multiple billing/insurance issues, and we were not the only one experiencing issues. They also informed me that they were not in my medical insurance network, which they did not previously let us know even though they had all of our info prior to starting. I know we also could have confirmed with BCBS, but took it on faith that the doctors office would let us know. That much is partly on us. Meanwhile, we continue to receive texts and emails indicating that we owe additional money(because it hasn't gotten to insurance yet). I have no idea why it is so difficult now. The initial consultation and x-ray were submitted and processed almost immediately. As nice as everyone was, I can't help but recommend that you look elsewhere and find a Dr. that does not require prepayment. That would prevent issues like this from becoming your problem versus theirs. All along, we continued to receive texts and emails indicating that we owe additional money(because it hasn't gotten to insurance yet). I have no idea why it ended up beingso difficult. The initial consultation and x-ray were submitted and processed almost immediately. As nice as everyone was, I can't help but recommend that you look elsewhere and find a Dr. that does not require prepayment. That would prevent issues like this from becoming your problem versus theirs.

Had all 4 of my wisdom teeth extracted here. They made the process very simple for me. They helped…read moreme feel comfortable prior to surgery and had me recover at my own pace afterwards. They were overall very welcoming - from the ladies at the front desk to the nurse and doctor who tended me during surgery. Would highly recommend this place for others needing wisdom teeth extraction! I put it off for years for my fear of not being treated right or rushed to get them out. But after having sensitivity and pain...I was finally ready!

The other review here that mentions the billing practices is spot on...I will say that I had a…read morewonderful experience here getting wisdom teeth done years ago, and went back for an extraction earlier this year. No issues with the surgery or the doctors and staff. Wonderful! However, they make you pay a large sum of money up front. In my case around $2500 for one extraction. This is to cover what ever insurance "might not cover" then they tell you they will refund whatever insurance covered. This is a weird practice to start, but I kind of understand why they do this. The bad part is that I waited until I saw insurance paid then waited a few weeks. No refund. Called...they told me they would call me back....no call back. 2 days later my card was refunded. This was to the tune of $1500...make sure you call and bug them, and don't forget you have money owed back!

I hate dentists. In all my experiences I have never felt like that care about me as a person, until…read morenow. The hygienist was friendly, kind and compassionate and gentle. She explained everything she was doing and why she was doing it. She explained why my expectancies in the past have been so different. How Each practice has different procedures and protocol for the same findings. The doctor and receptionist were also kind and welcoming. (Maybe I just caught everyone on a good day).The building was clean, nice and the waiting room was large and set up to accommodate social distancing. I think I finally found my dentist.

streitz dental arts is an absolute blessing in our entire joliet illinois community. their…read moreincredible dedication, integrity and true professionalism in all areas of dental care is simply outstanding!!!!!! please do you and your family a huge favor and positively patronize this dental arts family/ locally owned business!!!! you certainly will not be disappointed at all!!!!!!

I am a senior citizen who recently moved from New England to Plainfield so I can be close to…read morefamily. I broke a tooth last weekend and called a number of dentists on Monday and Tuesday who were not able to see me this week. My daughter called Catonfield Dental and they had me come right in. Dr. Xu's assistant took an x-ray and he diagnosed the issue, prescribing medication until I can take the next steps. My daughter, a stay-at-home Mom, had to bring my 3 year old grandson to the office, and Dr. Xu and staff were kind and accommodating. I highly recommend this office!

I initially liked and trusted my previous dentist at this office, but after they moved, I was…read morescheduled with Dr. Ke (David) Xu. Unfortunately, my experience with him was negative enough that I no longer feel comfortable being treated at this practice. He tries to come across as direct and humorous, but I found the approach unprofessional and uncomfortable. He also seemed more interested in making conversation about my workplace and stocks rather than focusing on the appointment. My main concern, however, was his treatment plan. He recommended a crown for one of my front teeth--an issue another dentist later resolved by simply shaving the tooth slightly, which took only a few minutes and required zero crowns. Dr. Xu also recommended a total of six crowns, which immediately felt like a red flag, especially when he described front-tooth crowns as "jarring" and asked that I pay the full cost of all six upfront in case insurance didn't cover it. My new dentist emphasized preserving natural tooth structure, and that approach fully resolved my problem. Based on my experience, Dr. Xu's recommendations did not align with that philosophy. While I can't speak for the entire office, this encounter left me with concerns about overtreatment. Experiences like this contribute to distrust in dental care--especially in communities already hesitant to seek treatment.

Worst experience at a medical/dental office ever. They never submitted to my insurance and billed…read moreme full price. I had to go to another provider to get the issue actually fixed. He was disrespectful. Then, 2 years later I got another bill and it said I was going to collections even though I had paid in entirety when I came into the office. Do not go here.

I had to have a tooth pulled due to an abscess. The oral surgeon cracked the tooth when pulling it…read moreout and left part of the tooth in my gums. He either didn't bother to check or didn't care. When I called their office, I was told the piece of tooth left in my gums would "probably" work its way out. I decided to go to another oral surgeon who told me he had actually left a whole root in my gums and it had to be taken out because it would eventually get infected. He couldn't believe the first surgeon either didn't check or know he had done that. I would NEVER recommend going to this place. Obviously they are horrible at their jobs and don't care.

Dr. James Babiuk is one of the best medical professionals I have ever dealt with. He and his staff…read moreare caring and pleasant. They go out of their way to make you feel comfortable. He does excellent work, and he's fast. I won't go anywhere else.

They take time to explain and answer all your questions. Cleaning went well and brought up a few…read moreconcerns to think about. Great location

I went here last March to get a flipper made & they did a terrible job. They charged me 300$…read moreupfront and billed me another 320$. They told me they would refund the flipper and drop the charge because it didn't fit and didn't match my teeth at all. Not only did they not refund the flipper, they also sent me to collections over a bill that was supposed to be dropped. I have called them and left voicemails numerous times trying to resolved this issue and have been ignored. If you're looking for a dentist who cares this isn't a good fit.

Be careful, if you cancel within 24 hrs, you will be charged $80.00. Did not get good vibes with…read morethis dentist.

From the owner: The dental office of Dr. Steven E. Marek is a private, state-of-the-art dental practice that has…read morebeen serving the people of Joliet and the surrounding communities for 23 years. At our Joliet, Illinois practice, we are dedicated to building and maintaining the healthy and beautiful smiles of our patients. Our full spectrum of dental services includes cosmetic and restorative dentistry, periodontal therapy, oral surgery, pediatric dentistry and endodontic therapy. We now offer lifestyle changing teeth in a day implants. This is a team approach with Dr. Marek, an oral surgeon, and our lab. Please call for a complimentary consultation. Whether your dental needs include a complete exam and cleaning, a full-mouth restoration, or anything in between, we promise to provide you with exceptional and compassionate care every step of the way. Our comprehensive approach to dentistry and our pursuit of the finest in dental care is unsurpassed. We offer revolutionary treatment alternatives that can change your smile quickly, easily and permanently. Our goal is to make your visit with us an extremely pleasant one and to help you achieve and maintain optimal oral health.