I met with Dr. Matthew Hinsley after determining I had an overactive parathyroid gland which caused…read moremy calcium level to be too high. Dr. Hinsley removed the parathyroid gland and my calcium is back to normal. Other than a sore throat from the breathing tube I had no other related pain or discomfort. Throughout the procedure process I was totally informed and I can't speak highly enough about Dr. Hinsley's professionalism and skill. The only reason I am not giving 5 stars is because when you call Central Oregon ENT it is rare you can ever talk to someone. You end up in an extensive phone tree which results in leaving a voicemail message which the robot says will be returned within 24 business hours. That rarely happens and you are lucky to ever get a call back. Thus, you end up calling again and going through the same routine.

I needed a refill for some ointment for my ear canal, they wouldn't refill it without an…read moreappointment, I went in just to get the refill but the doctor looked into my ear canal before she ordered the refill it took about two minutes and got a charge of about $300, my insurance paid for some but I feel the charge is outrageous. Plus the doctor ordered the wrong ointment which I had to pay for then had to pay again for the correct ointment. They care more about the money than care for the patients. I'll be finding another ENT in the future

Dr. Ryan Gallivan, MD is an absolute QUACK! One office visit cost my husband $900 to look in his…read morenose. In addition, he pushes pharmaceuticals full of known, horrific side effects, including addiction and mental issues. He could care less about the cause; he'd rather put a Band-Aid on it. It was suggested that he have CT scan for headaches from sinus issues, you have to be kidding me! Sinuses cause headaches, it's not rocket science. DO NOT waste your time, money or effort with this greedy doctor who has zero knowledge on what causes sinus issues. Absolutely infuriating experience! Since declining all treatment suggestions from Dr. Gallivan, a naturopath (Dr, Emma Baker) discovered food allergies that caused the problems. END of sinus issues. It cost $50 in copays to come up with the issue and solution. DO NOT FALL FOR THIS office's incompetence. The blatant upcharges and ridiculous tests suggested speaks volumes about lining pockets for no damn good reason.

Facilities are top-notch. All of the related services you may need are within easy walking distance…read moreof each other. I could not be happier. The staff is friendly and helpful, too. I highly recommend Dr. Gallivan! He's confident and experienced. Best of all, he loves what he does, and it shows. Go to the Northwestsinuscenter.com website and read his reviews.

Dr Villano provided excellent care for our loved one. The atmosphere was positive and it helped a…read morelot.

Charging a new patient fee a year from visit for a 10 minute consultation…read more Bad form. Not to mention they didn't like my $1 per week payment and turned me in to collections. Bad form.

Dr Villano changed my life. I was referred to him for ENT services - nasal construction: deviated…read moreseptum, turbinate reduction, and a cartilage graft for the bridge of my nose. (nasal, not sinus related ENT as his offerings have changed) Not only has my breathing improved 10 fold, but I had no bruising, minor swelling, and was back on my feet faster than expected. I also had a wonderful rapport with him and others in his office. He's personal and friendly (sharing tips on his recent family vacation), his office is clean and conveniently located. He also doesn't try to sell you on things you don't need. I have and will continue to recommend Dr. Villano for ENT and cosmetic procedures.

Bend Plastic Surgery is an amazing practice with a welcoming and professional team. Everyone is…read morekind, knowledgeable, and makes you feel comfortable from the moment you walk in. They truly care about their patients and take the time to answer questions and make sure you feel confident throughout the process. Highly recommend to anyone looking for a trustworthy and experienced team.

Bend Plastic Surgery is a professional and welcoming practice with a caring and knowledgeable team…read more The office atmosphere is comfortable, communication is clear, and it's obvious they truly care about their patients and reputation. A great business with an excellent team behind it.

After the emotional roller coaster of a breast cancer diagnosis, finding a plastic surgeon who…read moreunderstands reconstruction is key. I found Dr. Vial - thank you baby Jesus! He's a miracle within himself. And big bonus here - he tag-teamed with my Oncologist Surgeon, Dr. Walling and stepped right in after she performed the partial mastectomy to work his magic. Initial expectations were set somewhere between "functional" and "doesn't scare small children". Dr. Vial exceeded my expectations, even when they were set comically low. The reconstruction, reduction, and lift was a journey. A journey that involved discomfort, self-doubt, and the urge to question life decisions. Dr. Vial's calm demeanor and reassuring presence were surprisingly effective at keeping the inner monologue of panic at bay. He explained the options in detail, and somehow made it seem that a new, improved silhouette was possible. The results? My wardrobe is experiencing a renaissance. I can put on a shirt that previously I had struggled with, bra lines showing, boobs not at the right height, and would, most times, throw it in the "hell no" pile. Now? Now I put it on and think to myself, "Wow. That's what it should look like! Hell YES!" The symmetry is spot-on, the lift is a "lift", and the reduction? Gravity no longer holds quite the same dominion. To Dr. Vial, I would tip my hat to you, if I wore one, anyway. Thank you for proving that even after the storm, there's a surprising amount of beauty, confidence, and kick-assness, to be found in the aftermath.

I specifically waited over 6 months after my procedure to write this review. I wanted to be sure I…read morehealed without any complications, to see how the aftercare was, and so that I could see my final results first. I can wholeheartedly give Dr. Vial and his entire staff (a special shout-out to his PA, Anna too) provided me with exceptional care from beginning to end. I was listened to and never once was made to feel like a burden with my questions or concerns (Dr. Vial responded personally to a text the day after my procedure). He also was not pushy, which I really appreciated. He left the decisions and choices up to me while providing his medical opinion, but again, without any pushiness or saleslike tactics. Dr. Vial is so meticulous and a perfectionist, which in my opinion, is exactly what you want in a surgeon. I had researched my specific procedure for over 10 years before finally deciding to proceed. I had met with over a handful of surgeons, and Dr. Vial was the easy choice. I never once regretted it. Furthermore, my recovery was practically pain-free. Comparing my consultations with other surgeons, it was plain to see that Dr Vial really goes above and beyond to ensure a recovery that is as painless and comfortable as possible. I'm over the moon with my natural results. If I ever need further procedures, Dr. Vial will be the first and only one I call. Side note, he also helped my family through cancer reconstructive surgery and they also had nothing but phenomenal things to say as well. They also mentioned how easy recovery was from their rather invasive surgery, and we both feel that further proves Dr. Vial is an expert and meticulous at what he does. Bend is incredibly fortunate to have a board-certified plastic surgeon like Dr. Vial for elective and cancer patients alike.